High Sierra install is frozen

I am only back up and running after managing to restore back to 10.12.6 as for the upgrade I have not seen a reason why the upgrade completely screwed up my iMac in the first place. Unless Apple say hey the upgrade now works on any working model even ones with an inbuilt Sata hard drive and running 10.12.6 I will not chance trying to upgrade again. Always run the latest version but this time I am scared of losing my machine again and it really took a long time to get the restore screen up no idea why it must have been a real screw up on the update. If you have a backup machine and can afford to screw up your one again try 10.13.3 and lets us know how you get on.

Good luck

Well any news from Apple as anyone successfully installed High Sierra on an iMac mid 2010 with a normal beta hard drive and running 10.12.6 yet. I tried twice each time it not only froze it was very hard to restore losing my trusted iMac for a couple of days. Still not seen anything from Apple to say the latest upgrade will install faultlessly on my iMac yet so I take it they have not resolved this issue as yet. Hate Windows but Microsoft must be laughing their heads off I know my mate does when he brings his Windows laptop over and says at least I can upgrade :-)

Peter

Well any news from Apple as anyone successfully installed High Sierra on an iMac mid 2010 with a normal beta hard drive and running 10.12.6 yet. I tried twice each time it not only froze it was very hard to restore losing my trusted iMac for a couple of days. Still not seen anything from Apple to say the latest upgrade will install faultlessly on my iMac yet so I take it they have not resolved this issue as yet. Hate Windows but Microsoft must be laughing their heads off I know my mate does when he brings his Windows laptop over and says at least I can upgrade :-)

Peter

Apologies in advance - I'm not super tech savvy. I started the High Sierra download today and hit the same problem. Frozen progress bar. Couldn't start in safe or recovery mode. Manually shut MacbookPro down and restarted about 3 times. On the 4th start up, it returned me to the Sierra install page, asking me to pick my language before continuing. I noticed the little Apple logo on the top left, clicked on it, then clicked on "start up disk". I then clicked on the hard drive icon, clicked OK, and was brought back to my old desk top! I was over the moon to see the familiar snow capped mountain range. The internet is running slow but that might be neither here nor there.

So my questions are: what happened to the High Sierra install? Is it still in progress? Will it begin again the next time I turn my laptop on? Is there something I can do to ensure it doesn't install? Am I back to full usage of my former OS?

Any help much appreciated

Thats what I want to know whats happening we know High Sierra will not load on an iMac like mine ( iMac mid 2010 with a normal beta hard drive and running 10.12.6) so is it still being worked on. Or is it a case of if your machine will not load then your stuffed with what you have and will get no more updates.

I agree with you sir why as Apple not come clean and addressed this issue they have an update that not only does not work on all machines, but almost makes it hard to recover.

Come clean Apple tell us

IF your working on this issue ?

IF you think the issue will be resolved ?

IF some may never be able to update ?

If this was a Microsoft screw up I would be laughing my head off as it is my friend with a PC is laughing at Apple and I don't blame him

It's cheaper for Apple to no longer care about issues like this. Or about how utterly un-user friendly they've become. That approach works during boom times, but it will catch up with them one day. They've already sown SO much ill will in consumers, it's only a matter of time.

I was fortunate: after turning my Macbook on and off 5 times, it took me back to the start of the High Sierra install, and I was able to stop it dead in its tracks. Won't go near it with a barge pole now. Hope others find a way through this problem.

I read a work around something to do with format your hard drive bake on gas mark 5 then make a boot disk etc etc. When I see there is an upgrade would you like to install it now and you chose now, it just works and does not leave you without a Mac for 2 days. Then after 2 days you end up back where you were before we the end user expects upgrades to just work like Microsoft ones

Wish I had read this thread before attempting to install High Sierra. I was in a continual loop of "restart to install". I had to take it in for repair and pay a nice chunk of change. The OS needed to be reinstalled and I lost everything that wasn't backed up on the external drive. Laptop less than 2 yrs. Never had problem with previous Mac. Very disappointed in Apple.

I feel for you I just clicked on install and lost my Mac for 2 days and as an OAP I rely on the net for almost everything contact and shopping. The worse thing is Apple not saying that this upgrade will not install on even the machines mentioned on their web page as being upgradable and the fact Apple does not have to guts to admit it's been a total **** up from day one. I believe Microsoft would have pulled the upgrade offline until it was sorted and been more honest to us the people that use their highly priced products.

I am seeing the same thing with my Macbook Air. It has been sitting in the middle of the install bar showing "calculating time remaining" for the last 14 hours.

I'd recommend no one upgrade yet until it is stable. It also fails on my Mac Pro.

Thanks Mark23. Tried but the same result. Logo - Slow loading bar to full. No login window :-(

Good for you but I have not seen or heard that Apple as updated the upgrade to work on an iMac [iMac mid 2010] with normal hard drive and currently running 10.12.6.

I never had a problem with public releases of software from Apple. High Sierra was great for me from day one.

On apple's website. macOS High Sierra - Technical Specifications