High Sierra install is frozen

I agree with you sir why as Apple not come clean and addressed this issue they have an update that not only does not work on all machines, but almost makes it hard to recover.

Come clean Apple tell us

IF your working on this issue ?

IF you think the issue will be resolved ?

IF some may never be able to update ?

If this was a Microsoft screw up I would be laughing my head off as it is my friend with a PC is laughing at Apple and I don't blame him

It's cheaper for Apple to no longer care about issues like this. Or about how utterly un-user friendly they've become. That approach works during boom times, but it will catch up with them one day. They've already sown SO much ill will in consumers, it's only a matter of time.

I was fortunate: after turning my Macbook on and off 5 times, it took me back to the start of the High Sierra install, and I was able to stop it dead in its tracks. Won't go near it with a barge pole now. Hope others find a way through this problem.

I read a work around something to do with format your hard drive bake on gas mark 5 then make a boot disk etc etc. When I see there is an upgrade would you like to install it now and you chose now, it just works and does not leave you without a Mac for 2 days. Then after 2 days you end up back where you were before we the end user expects upgrades to just work like Microsoft ones

Wish I had read this thread before attempting to install High Sierra. I was in a continual loop of "restart to install". I had to take it in for repair and pay a nice chunk of change. The OS needed to be reinstalled and I lost everything that wasn't backed up on the external drive. Laptop less than 2 yrs. Never had problem with previous Mac. Very disappointed in Apple.

I feel for you I just clicked on install and lost my Mac for 2 days and as an OAP I rely on the net for almost everything contact and shopping. The worse thing is Apple not saying that this upgrade will not install on even the machines mentioned on their web page as being upgradable and the fact Apple does not have to guts to admit it's been a total **** up from day one. I believe Microsoft would have pulled the upgrade offline until it was sorted and been more honest to us the people that use their highly priced products.

I have nothing connected other then the power cable. I do this as well to eliminate conflicts but didn't help this time. Looks like High Sierra isn't ready for prime time.

No, you should't lose any data but a backup is always advisable.

It installed High Sierra and left all my data (though I had a backup just in case).

I have the same problem but when I try to reboot it just stays there as if nothing has happened

Hi Benny, I tried your method. After restarting and entering my password at the login page, it brought me back to the same window with the progress bar stuck at about 95%. Any advise?

I have not yet gotten thre the update, so I haven’t any idea whether it will work ok.

All I have is a blank screen. What is a safe mode start?

Did it indicate what problem cause it to restart? If not, I would restart the computer and try again since you are back at login window. Hope someone else has better idea. Good luck.

Happened three times, got stuck in the install, rebooted to no effect. Will give up on High Sierra because another thread claims it slows the machine considerably.