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Level 1

37 points

Apple TV 4k laggy

I brought my new Apple TV 4k last Friday on launch day, ever since I had weird lag issues with the controls, it happens in the home screen, settings, apps and even when scrolling the timeline in a movie or tv show, sometimes it can even "freeze" for 2-3 seconds before responding, it doesn't happen every time but it does happen often enough to notice it fairly easily. But beside that, to problem playing any apps or media, the all work fine, it only looks to be a problem with the remote. I tried a factory restore and it did not help.

Posted on Sep 26, 2017 7:05 AM

Best reply

leofrombrooklyn

Level 1

19 points

Posted on Sep 26, 2017 8:26 AM

Having the same issue. Also bought the ATV4k on Day 1, and the problem started immediately. Seems to work fine for a few minutes at a time, and then navigation lags and slows to near freezing. It makes navigation very difficult. I have this problem mostly on the home screen, but it also happens inside apps like Netflix, YouTube, NBC Sports, CBS, etc. Feels like what happens on a computer when the memory is full or when the CPU is throttled or overloaded.

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50 replies

hubsbang

Level 1

4 points

Jan 9, 2018 9:49 PM in response to tax123

I had a similar issue. I resolved it by connecting my Apple TV 4K hdmi directly to the TV. Before I had the Apple TV 4k hdmi out into my receiver and then out to my TV.