After update to iOS 11 I have problem with caller ID. If I calling,on the other side tell me: “why you have block caller ID?” I have to any time on day push off and on setting. Half days is evrithing OK, but for a while is problem with caller ID again. Can you help me, please?
I have iPhone 7+
I don't think so, because the same problem occurred with my girlfriend's iPhone 5S and she never uses any Bluetooth device.
The only solution we have to figure out here in Hungary is to call our carrier and ask it to disable the "hide Caller ID" function. There are phones with three option for "send caller ID" function. Send, hide and "use carrier settings". If you select the "use carrier settings" option, the phone will use the the carrier's default settings. For example the Hungarian Telekom usually hides the ID, but the Telenor doesn't. But if the "hide caller ID" function is enabled on the carrier side, BUT you choose "send caller ID" on the iPhone settings, the iPhone's setup should override the carrier's settings. Due to the lack of "use carrier settings" option the iPhone should always override the carrier's setting in that way you choose, but it looks like this function is not working properly.
So the best you can do is call your carrier to disable the "hide caller ID" (or enable the "send caller ID" depending of the carrier) function on your number. It worth a try. (By the way you can try to use your carrier's app (if it exists) to set it up correctly)
At last for Hungary the update became available too, so I had the chance to update to 11.1, now it seems to be working. After a month of struggle, “playing” with turning on/off caller ID constantly, not giving the opportunity to call me back, explaining business partners every single time who I’m when they pick up the phone the “highest” valued phone producer was able to fix this crappy product. I honestly don’t get why they released such a terrible update without any fast solutions for correcting the mistake. This is not the 80’s....
I'm in the U.S. and I've got an iPhone SE running 11.2.1 and I have this problem too. Only for me it's *much* worse: the button next to "Show My Caller ID" is greyed out and I cannot change it. So, my number *never* shows on the other side. This prevents me from calling many people, including my doctors who won't take calls from private numbers.
I've talked with my carrier and they say they do nothing with this setting/switch and it has nothing to do with them. This is entirely Apple's problem and fault.
sauljaffe wrote:
I'm in the U.S. and I've got an iPhone SE running 11.2.1 and I have this problem too. Only for me it's *much* worse: the button next to "Show My Caller ID" is greyed out and I cannot change it. So, my number *never* shows on the other side. This prevents me from calling many people, including my doctors who won't take calls from private numbers.
I've talked with my carrier and they say they do nothing with this setting/switch and it has nothing to do with them. This is entirely Apple's problem and fault.
Whoever you talked to at your carrier is an idiot. Caller ID is ENTIRELY a carrier feature. SOME carriers support controlling it via the settings on the phone. Others do not. Contact your carrier again and escalate the call until you get someone who has an IQ higher than that of a potato.
OK. I called Telus and they repaired the Issue remotely in 60 seconds . Tech support is well versed on the issue that IOS 11 may cause .
Anyone tested the latest build From friday?
i cant run beta on current iphone (compagny owned)
The do like me, call your mobile network provider.They changed a setting in my account and it solved it !
Version 11.1 brought a carrier update (vf nl 30.0)
for now it seems to have fixed it, but i will confirm again in a couple of days.
Carrier updates come from the carriers. They are not part of the iOS update.
I confirm, after upgrade to iOS11.1 and carrier 30.0, everything seems to be OK.
after a couple of days i can safely say 11.1 with carrier 30.0 fixed it for me.
So it seems that after more than a month the problem corrected? This is not very good support for the most expensive phone ... But it is not good publicity for Apple!!!😠
Problem with caller ID after update to iOS 11
