SD card reader not working on high sierra

Ever since updating to 10.13 my SD Card reader is no longer mounting cards? any ideas how to fix this


Thanks

Mac mini, macOS High Sierra (10.13)

Posted on Sep 27, 2017 9:03 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2018 5:27 AM

I've been testing the betas and going back and forth reporting issues with the SD card. In my case at least I'm pretty sure it isn't an OS level issue.


I worked this out by completing a series of troubleshooting steps:


  • Cleaning the SD card slot
  • Looking for an actuator switch in the slot that tells the OS a card is present (which can seize up). Pressing is several times with a cocktail stick can release it. Note: this switch only appears in earlier SD card slots on Macs and not in my 2.2ghz Macbook Pro.
  • Blowing compressed air into the slot.
  • PRAM/NVRAM reset.
  • SMC reset.
  • I tried a range of sleep settings, including disabling hibernate.


After the last step I considered that I must have a hardware failure, but instead I tried the following:


  • Booting into safe mode and then testing the SD card slot.
  • I found that with certain kernel extensions disabled, the SD card worked normally.
  • To test further, I downloaded the latest OS installer and then installed High Sierra on an external drive.
  • I found I didn't have the issue when using this drive!


I discovered that there is a flaw in the current version of the Jetdrivetoolbox software (used for ejecting SD cards made by Transcend before system sleep) that seemed to push the card reader off the hardware profiler after the machine wakes up. Note: the SD card should appear in the card reader and USB bus sections. After I uninstalled Jetdrivetoolbox, my SD card is working perfectly and behaves as expected. The only advantage of the software was that it allowed the system to hibernate (usually a Mac can't do this with an SD card present in the slot).


You may discover that it's a hardware issue or merely dust - or you have incompatible extensions or startup items that are interfering. Another option (I don't know for sure) is that using an installer to do a clean install on an external drive rather than using the recovery partition may force firmware updates to be applied. I also had an iPad charging issue (cycling between mount, charge and unmount) which was resolved installing the OS on an external drive that could be explained in this way...

129 replies
Question marked as Top-ranking reply

Feb 1, 2018 5:27 AM in response to Fade-2-Black

I've been testing the betas and going back and forth reporting issues with the SD card. In my case at least I'm pretty sure it isn't an OS level issue.


I worked this out by completing a series of troubleshooting steps:


  • Cleaning the SD card slot
  • Looking for an actuator switch in the slot that tells the OS a card is present (which can seize up). Pressing is several times with a cocktail stick can release it. Note: this switch only appears in earlier SD card slots on Macs and not in my 2.2ghz Macbook Pro.
  • Blowing compressed air into the slot.
  • PRAM/NVRAM reset.
  • SMC reset.
  • I tried a range of sleep settings, including disabling hibernate.


After the last step I considered that I must have a hardware failure, but instead I tried the following:


  • Booting into safe mode and then testing the SD card slot.
  • I found that with certain kernel extensions disabled, the SD card worked normally.
  • To test further, I downloaded the latest OS installer and then installed High Sierra on an external drive.
  • I found I didn't have the issue when using this drive!


I discovered that there is a flaw in the current version of the Jetdrivetoolbox software (used for ejecting SD cards made by Transcend before system sleep) that seemed to push the card reader off the hardware profiler after the machine wakes up. Note: the SD card should appear in the card reader and USB bus sections. After I uninstalled Jetdrivetoolbox, my SD card is working perfectly and behaves as expected. The only advantage of the software was that it allowed the system to hibernate (usually a Mac can't do this with an SD card present in the slot).


You may discover that it's a hardware issue or merely dust - or you have incompatible extensions or startup items that are interfering. Another option (I don't know for sure) is that using an installer to do a clean install on an external drive rather than using the recovery partition may force firmware updates to be applied. I also had an iPad charging issue (cycling between mount, charge and unmount) which was resolved installing the OS on an external drive that could be explained in this way...

Feb 28, 2018 1:17 AM in response to digitalrex

I faced same issue after upgrading to MacOS Sierra version. 10.12.6. Ever since my card reader was

not mounting in finder. Following trick solved my issue.


Reset NVRAM:

Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

or

Launch Applications->Utilities->Terminal.App

Type terminal commands

nvram -p

nvram -c

nvram -d

-p : print all firmware variables

-c: delete all variables

-d : To delete the specific named variable listed by -p flag.

Feb 28, 2018 1:25 AM in response to digitalrex

I had same issue after upgrading to mcOS Sierra 10.12.6. After resetting NVRAM I solved this issue.


Here is solution,

Steps:

Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761


or

Launch Applications->Utilities->Terminal.App

Type terminal commands

nvram -p

nvram -c

nvram -d

-p : print all firmware variables

-c: delete all variables

-d : To delete the specific named variable listed by -p flag.

Apr 13, 2018 3:07 AM in response to digitalrex

Hi guys

OK

to remedy this is easy....

Mine didn't work 2 issues found

iMac 27" 5k I turned the Mac round and with a torch and toothpick/cocktail stick

I found part of an SD Card label at the back of the Slot..

After getting it out, still didn't work!!!!!

Bottom taskbar opened Launchpad ( the grey Rocket )

Opened Image Capture, inserted Micro SD card in an Adaptor it showed in image capture!!

Next you have to do this exactly as written.

Eject SD from the computer in the image capture App, close app, re-insert SD Card into back of Mac and you should see it.

If you don't open Finder, goto Preferences

make sure in General

External Disks and CD,DVD,ipods are both ticked, Then goto the Sidebar Tab and make sure they are both ticked there.

You should now have your SD

Jan 1, 2018 1:09 PM in response to Mr. ToR

That's interesting. If it's working again after the downgrade, I think that would disprove my firmware theory, unless the downgrade restored the earlier EFI firmware (maybe it would need to downgrade the firmware because 10.12 isn't compatible with APFS???)


Mr. ToR wrote:


ok, I downgraded my Mac mini (Mid 2010) to 10.12.6.

Now the sdcard is working.

Also the benchmark shows proper speed, not like how it was in 10.13.1

however, there is another problem now. the write speed is slow now.

initially internal ssd write speed was ~104MB/s

after upgrading to high sierra, write speed became ~14.7MB/s

after 10.12.6 clean install write speed became ~33.4MB/s

maybe it's because of the updated EFI/bootrom.

I will try to downgrade and post the result here.

Jan 31, 2018 7:04 PM in response to Fade-2-Black

I have found on Apple support:

1) About This Mac -> System Report -> Card reader turn it ON.


my comp displayed:

Vendor ID: 0x14e4

Device ID: 0x16bc

Subsystem Vendor ID: 0x106b

Subsystem ID: 0x0000

Revision: 0x0001

Link Width: x1

Link Speed: 2.5 GT/s


2) 2) The second is action{ TurnOff computer. Turn ON and hold: Opt + Command + R + P.. Drop the at the beep sound. I found this method at Apple support forum. It suppose to reset memory. So far it looks that it is permanent fix.


LL Leo

L

Feb 4, 2018 8:16 AM in response to jrtprods

As previously mentioned, there's nothing wrong with the cards. I've tried numerous cards, all of which worked prior to upgrading to High Sierra and still work with readers other than the built-in one. This seems to be a bug that was introduced with macOS High Sierra and is specific to certain model Macs' internal card readers. Considering 324 users here indicated that their SD card reader is not working under High Sierra, the issue doesn't appear to be just a random card reader failure, but rather a specific problem introduced with this version of the macOS. Others have reported that downgrading to Sierra restores their internal card reader's functionality. There may be a few people who are reading this who might actually have a bad card reader or a bad card, but there also appears to be a bona fide problem/conflict introduced by macOS High Sierra that's disabling certain models' internal card reader.

Apr 20, 2018 1:19 PM in response to Fade-2-Black

I found that the maker of my card reader, Transcend had issued a firmware update. I did not expect a firmware update for a card reader. Live and learn!!!


I would add that it did not solve the problem, though it may for some people. My Mac is just 10 days old so Apple Care is looking into the problem, having tried all the mentioned fixes whilst on the phone today. It's now been passed over to the Tech Team, hopefully an answer will be forthcoming next week.


Interestingly when I plug in my old wired USB Mac keyboard and then plug the card reader into one of the keyboard USB sockets the card reader works perfectly.......now that I find pretty epic! Confused Apple Care as well!

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SD card reader not working on high sierra

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