SD card reader not working on high sierra

Ever since updating to 10.13 my SD Card reader is no longer mounting cards? any ideas how to fix this


Thanks

Mac mini, macOS High Sierra (10.13)

Posted on Sep 27, 2017 9:03 PM

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Posted on Feb 1, 2018 5:27 AM

I've been testing the betas and going back and forth reporting issues with the SD card. In my case at least I'm pretty sure it isn't an OS level issue.


I worked this out by completing a series of troubleshooting steps:


  • Cleaning the SD card slot
  • Looking for an actuator switch in the slot that tells the OS a card is present (which can seize up). Pressing is several times with a cocktail stick can release it. Note: this switch only appears in earlier SD card slots on Macs and not in my 2.2ghz Macbook Pro.
  • Blowing compressed air into the slot.
  • PRAM/NVRAM reset.
  • SMC reset.
  • I tried a range of sleep settings, including disabling hibernate.


After the last step I considered that I must have a hardware failure, but instead I tried the following:


  • Booting into safe mode and then testing the SD card slot.
  • I found that with certain kernel extensions disabled, the SD card worked normally.
  • To test further, I downloaded the latest OS installer and then installed High Sierra on an external drive.
  • I found I didn't have the issue when using this drive!


I discovered that there is a flaw in the current version of the Jetdrivetoolbox software (used for ejecting SD cards made by Transcend before system sleep) that seemed to push the card reader off the hardware profiler after the machine wakes up. Note: the SD card should appear in the card reader and USB bus sections. After I uninstalled Jetdrivetoolbox, my SD card is working perfectly and behaves as expected. The only advantage of the software was that it allowed the system to hibernate (usually a Mac can't do this with an SD card present in the slot).


You may discover that it's a hardware issue or merely dust - or you have incompatible extensions or startup items that are interfering. Another option (I don't know for sure) is that using an installer to do a clean install on an external drive rather than using the recovery partition may force firmware updates to be applied. I also had an iPad charging issue (cycling between mount, charge and unmount) which was resolved installing the OS on an external drive that could be explained in this way...

129 replies

Apr 20, 2018 5:08 PM in response to Peter Bovis

@Peter, it's been well established though the discourse of this topic discussion that this thread's issue has been isolated to certain Mac models (specifically 2010 Mac minis). The INTERNAL card reader on those specific Mac models are disabled when people upgraded to Mac OS High Sierra, despite Apple's claims that these Macs would support OS 10.13.x High Sierra. External card readers, such as the one you referred to, is not the issue being addressed here (as it's been well established that people with the disabled INTERNAL card readers can use external readers as a workaround). If your external card reader had an issue, and you found a solution, please start a new thread as this one is focused on the loss of functionality of Apple's own built-in internal SD card reader after upgrading to 10.13.x (High Sierra) - i.e. a completely different one than that of your external card reader.

Jan 17, 2018 6:19 PM in response to digitalrex

I have a mid 2010 iMac with this problem. I was trying to use my SD card from my Nikon D40 but the only time it would mount would be when I restarted with the SD in the slot.

After no luck trying several things, I updated to 10.13.2 + restarted with the SD in the slot + renamed the SD card. I took took the card out and put it back and it worked.

I'm not sure if the update matters but try to rename the card.

Apr 13, 2018 4:20 AM in response to Tomo955

To all you people giving advice for what worked for you PLEASE READ PREVIIOUS COMMENTS before typing what you perceive to be the obvious solution. This discussion is about a very specific issue that impacts certain makes and models Macs (with the majority of the people experiencing this issue being 2010 Mac mini users). 5K iMacs are not what we're talking about. If you had a problem with your 5K iMac's card reader, please post it in a new topic discussion, as your issue and your solution are probably both valid, it's just that they're not relevant to this discussion. Mac OS High Sierra rendered the internal drive reader inoperable on certain older model Macs that Apple stated are OS High Sierra compatible. There are quite a few people experiencing this issue, and it's no coincidence that we are all experiencing it on the same specific models. There's nothing physically wrong with the card reader, nor is there a problem with the cards. This is an OS High Sierra specific issue that impacts certain makes and models that Apple needs to address with a software update. Speaking for myself, I have tried ALL of the recommendations listed to no avail (and I'm fairly confident others have too). SMC reset does not fix it, nor does blowing compressed air in the slot, safe boot, etc... etc.. etc.., The only solution that appears to work successfully for those specific Mac models is downgrading the OS to the previous version (i.e. OS 10.12 or earlier), which anyone who's done can attest is not a pragmatic fix.

Apr 14, 2018 5:24 AM in response to Fade-2-Black

Seriously. Though the thread title should be changed to be more specific to the Mac Mini. People are responding to off topic posts with solutions for all sorts of things because they don't read the original post.


Actually, since the 2010 Mini is officially obsolete and this is pretty clearly a firmware issue, there's little hope for a fix other than perhaps a downgrade to Sierra. So the thread might as well be closed. Really a shame.

Feb 1, 2018 2:16 AM in response to digitalrex

For me (MBP 13' 2017, MacOS 10.13.3) an SD card connected via an external card reader does show up in the Finder, but when I try to open it I get a nonsensical error message and I cannot see or access the SD card content.

However, I can access the data on the SD card via Terminal and then copy the data via shell commands to the hard disk.

(So this seems to be a problem in the Finder app, not in hardware or low level OS).

Feb 8, 2018 1:00 AM in response to clovisthecat

I'm glad that worked for you, but it sounds like you had a different issue. As indicated in previous comments, the internal card reader has stopped working for specific Mac owners (such as those with 2010 Mac minis who upgraded to mac OS High Sierra). This isn't a power cable issue (I'm assuming that's what you meant by "cable"), it's a conflict that's specific to a version of the macOS in conjunction with specific Mac models. And, yes, I have tried unplugging the power supply for a while and rebooted (longtime fan of the IT Crowd). My mini's internal card reader still doesn't read SD cards under macOS High Sierra.

Feb 1, 2018 4:47 AM in response to nucleonb

Alas, the PRAM reset didn't rectify the problem. After resetting the PRAM and booting up again, the mid-2010 Mac mini's system report did register that a built-in SD reader is present, which seemed promising, but the reader still wouldn't read cards. (I've tried several brands of SD cards, all of which worked prior to updating to High Sierra and still work when inserted in my printer's memory card reader or if I use a USB card reader. Only the Mac mini's internal card reader is compromised. After resetting the PRAM and getting the computer to at least register that an internal memory card reader is actually present. I tried several troubleshooting suggestions in previous posts (e.g. Command+R, launching Image Capture and then trying the card, and checking to see if Disk Utility registered the card it didn't). If it was a Finder issue, as some have suggested, I figured it wouldn't hurt to trash the Finder.plist file and reboot. After doing this, the computer's system report reverted back to its, "This computer doesn't contain any Apple memory card readers" status. So, basically the PRAM reset got the computer to temporarily register that a card reader is present, but I'm still at a loss as to how to get it to actually detect/read cards again. Hopefully 10.13.4 will address this, especially considering how many people with certain Mac models are experiencing similar woes. User uploaded file

Apr 3, 2018 10:12 AM in response to digitalrex

I had a similar problem but with an important variation. I COULD import footage from my SD card - no problem there - but when I created any movies in iMovie after the beginning of November 2017 there was a noticeable defect/glitch/picture break up at the top of the frame which lasted a second or so. This occurred several times in a 3 or 4 minute video. I considered problems with my camera or the SD card or the slot on my Mac but then realized that the problem occurred RIGHT after upgrading to macOS High Sierra 10.13.1 in November 2017. IMHO then it had to be related to the upgrade and after discussion with techs and Apple Care, I learned it was a combination of the upgrade AND the fact that my regular camera model was no longer supported by Apple and iMovie. Big news to me. Tim at Apple created a "walk around" for me that meant I would not need to go out and buy a new camera. Basically it involved on finding the clips in Canon then AVCHD and then exporting via Quick time and them importing back again as a .mov file. A little convoluted but it has been working. So if anyone is having that "glitch" problem - no need to buy a new camera - just take this new approach. Hope it works for you as it did me

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SD card reader not working on high sierra

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