SD card reader not working on high sierra

Ever since updating to 10.13 my SD Card reader is no longer mounting cards? any ideas how to fix this


Thanks

Mac mini, macOS High Sierra (10.13)

Posted on Sep 27, 2017 9:03 PM

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Posted on Feb 1, 2018 5:27 AM

I've been testing the betas and going back and forth reporting issues with the SD card. In my case at least I'm pretty sure it isn't an OS level issue.


I worked this out by completing a series of troubleshooting steps:


  • Cleaning the SD card slot
  • Looking for an actuator switch in the slot that tells the OS a card is present (which can seize up). Pressing is several times with a cocktail stick can release it. Note: this switch only appears in earlier SD card slots on Macs and not in my 2.2ghz Macbook Pro.
  • Blowing compressed air into the slot.
  • PRAM/NVRAM reset.
  • SMC reset.
  • I tried a range of sleep settings, including disabling hibernate.


After the last step I considered that I must have a hardware failure, but instead I tried the following:


  • Booting into safe mode and then testing the SD card slot.
  • I found that with certain kernel extensions disabled, the SD card worked normally.
  • To test further, I downloaded the latest OS installer and then installed High Sierra on an external drive.
  • I found I didn't have the issue when using this drive!


I discovered that there is a flaw in the current version of the Jetdrivetoolbox software (used for ejecting SD cards made by Transcend before system sleep) that seemed to push the card reader off the hardware profiler after the machine wakes up. Note: the SD card should appear in the card reader and USB bus sections. After I uninstalled Jetdrivetoolbox, my SD card is working perfectly and behaves as expected. The only advantage of the software was that it allowed the system to hibernate (usually a Mac can't do this with an SD card present in the slot).


You may discover that it's a hardware issue or merely dust - or you have incompatible extensions or startup items that are interfering. Another option (I don't know for sure) is that using an installer to do a clean install on an external drive rather than using the recovery partition may force firmware updates to be applied. I also had an iPad charging issue (cycling between mount, charge and unmount) which was resolved installing the OS on an external drive that could be explained in this way...

129 replies

Feb 28, 2018 7:03 AM in response to digitalrex

I'm running High Sierra on a 2010 Mac mini. I've tried just about everything suggested in this string. The most recent attempts involved resetting the NVRAM. When I did that I could at least see the internal card reader when I checked System Report. It still will not show up on my desktop with or without a card inserted. One suggestion back a few entries in this thread was to rename the SD Card (I assume the poster meant SD Card Reader) reader in Utilities. Thought I'd try that only to find that the reader does not show up in utilities. So I still can't get the internal card reader to work. Not the end of the world because an external drive connected to a USB port can be read but I have to admit it still bugs me. It should not be this hard to get a fix.User uploaded fileUser uploaded file

Feb 28, 2018 7:35 AM in response to digitalrex

Okay, so I've had this issue too. And I've posted here before. I had a card reader that was not working so I tried a different (new) card reader and it worked. Then it suddenly stopped working as well, interestingly after I downloaded the Sierra upgrade this week. And I found another card reader that uses a USB that was reliable in the past, to no avail. Also, it was not recognizing my camera, and suddenly, after upgrading, it does. But I also used a different cord, so perhaps that was the problem. However, a different cord and different camera did not make a difference for me before. So for me it has been intermittent but very frustrating, not knowing what to expect. I will try the fix someone just mentioned and let you know how it works. Thanks.

Mar 24, 2018 6:49 PM in response to digitalrex

Same issue for me ... on a Mac Mini (2010) (last model with a built-in drive), System Report says "This computer doesn't contain any Apple Internal Memory Card Readers", so I suspect this is a possible future fix? (Please, Apple?!) :-)


[Mac Mini > Hardware > Card Reader]


I'm hoping I can use a USB adapter as a workaround in the meantime... but I *love* that this OS release (10.13.3) seems to fix a number of problems I had with older software! Wonder how and why that happened? I was about to install Ubuntu Linux on my Mac Mini, but it's useful again!

Mar 28, 2018 5:08 AM in response to HopperAgain

You are correct. This issue is supposed to be about the internal card reader on 2010 Mac Mini not being detected by the most recent updates to High Sierra. Several external usb card readers Ive tried do work so I wish folks would quit posting about how to get these usb readers to work and stick to the issue of trying to get the internal readers to work! Apple should be able to fix this without too much trouble if they just would!

Apr 4, 2018 8:35 AM in response to sheepdip4321

Your reply to digitalrex is helpful to some extent and I am glad that there is a video out there which might help others. My problem is a different one as I mentioned yesterday. SD card reader DOES work for me - it's just that there is glitch in working with videos in iMovie. I entered into this discussion but now realize that the better approach is for me to start a new discussion about my specific issue and will do that shortly. But thanks again for taking the time to post here.

Apr 18, 2018 5:42 PM in response to digitalrex

I can see the card in the System Report, but can't mount the chip. Similarly, I can't get photos loaded into Aperture from my iPhone or Camera, and USB drives aren't working.


I had thought there was just something wrong with the jump drive I had been given until I saw the answers here and realized my chip reader was exhibiting a similar problem. What fresh **** is this?

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SD card reader not working on high sierra

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