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Time is not displayed on lock screen

User uploaded fileAfter upgrading to IOS 11, my phone no longer shows time on lock screen. Need to unlock the phone to check the time.

iPhone 7 Plus, iOS 11, null

Posted on Sep 28, 2017 1:33 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2017 7:50 AM

Hi there, burugupalli!
From your post, I see that you have been using iOS 11 and have noticed that since updating, the time no longer appears on your Lock screen. I’d be more than happy to help!
The first recommendation I have is to restart your iPhone, if you have not already. You can follow instructions here to do that: Restart your iPhone, iPad, or iPod touch - Apple Support.
If the time still does not show after restarting, make sure your iOS is up to date; iOS 11.0.1 has been released, and may help: Update the iOS on your iPhone, iPad, or iPod touch - Apple Support.
Should the time still not be visible, please reinstall iOS 11 using the steps under “Put your device in recovery mode and set it up again” here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. Even though the title of the article doesn’t exactly match your issue, the steps to reinstall are the same. Reinstalling iOS 11 won’t remove any content from your iPhone, but I would still recommend backing up before beginning: How to back up your iPhone, iPad, and iPod touch - Apple Support.
If you continue to have trouble with your time displaying on the Lock screen, don’t hesitate to respond back.
Thanks for visiting the Apple Support Communities! Have a great day.

50 replies

Jan 20, 2018 7:33 AM in response to raina_b22

Okay people I may be jinxing this but I think I have the cure! I have had my 7plus replaced TWICE and the Apple Genius gave me a suggestion that has lasted SIX DAYS now. This is the longest ever. If I again start having this problem I will have to blame an app. Maybe we all have the same one?


Back up your phone and then THROUGH YOUR ITUNES, reset your phone. Whipe it clean and then RESET IT AS NEW.


I hope this helps for everyone.

Mar 13, 2018 3:48 AM in response to raina_b22

The issue occurs repeatedly even after restarting the device. Granted restarting the device temporarily brings the time back but the issue occurs again and again.

Is there no bug fix in the works? Or is the only solution to restart the phone every single time it happens? If that is the case… that doesn’t seem to hold up to the standard that Apple would say they have

Time is not displayed on lock screen

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