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burugupalli Author

Level 1

20 points

Time is not displayed on lock screen

After upgrading to IOS 11, my phone no longer shows time on lock screen. Need to unlock the phone to check the time.

iPhone 7 Plus, iOS 11, null

Posted on Sep 28, 2017 1:33 PM

Top-ranking reply

raina_b22

Community Specialist

Posted on Sep 29, 2017 7:50 AM

Hi there, burugupalli!
From your post, I see that you have been using iOS 11 and have noticed that since updating, the time no longer appears on your Lock screen. I’d be more than happy to help!
The first recommendation I have is to restart your iPhone, if you have not already. You can follow instructions here to do that: Restart your iPhone, iPad, or iPod touch - Apple Support.
If the time still does not show after restarting, make sure your iOS is up to date; iOS 11.0.1 has been released, and may help: Update the iOS on your iPhone, iPad, or iPod touch - Apple Support.
Should the time still not be visible, please reinstall iOS 11 using the steps under “Put your device in recovery mode and set it up again” here: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support. Even though the title of the article doesn’t exactly match your issue, the steps to reinstall are the same. Reinstalling iOS 11 won’t remove any content from your iPhone, but I would still recommend backing up before beginning: How to back up your iPhone, iPad, and iPod touch - Apple Support.
If you continue to have trouble with your time displaying on the Lock screen, don’t hesitate to respond back.
Thanks for visiting the Apple Support Communities! Have a great day.

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50 replies

Jan 20, 2018 7:33 AM in response to raina_b22

Okay people I may be jinxing this but I think I have the cure! I have had my 7plus replaced TWICE and the Apple Genius gave me a suggestion that has lasted SIX DAYS now. This is the longest ever. If I again start having this problem I will have to blame an app. Maybe we all have the same one?

Back up your phone and then THROUGH YOUR ITUNES, reset your phone. Whipe it clean and then RESET IT AS NEW.

I hope this helps for everyone.

Feb 5, 2018 10:04 AM in response to burugupalli

Apple, I still have the problem of loosing my notifications and time on my home screen. I have done all recommended procedures. Recover phone, reinstall iOS. Etc. but the problem is still there. Also I am running the latest version of iOS. 11.2.5

When can I expect a fix for this problem? Or what can I do to fix it myself?

Thx

Erno

Feb 5, 2018 11:09 AM in response to ernofromzeist

Yes, I am also having the same issue but by clearing notification every time it works.

if you haven't tried workaround give it a shot, annoying but working for me.Below is a link.

http://www.techtalkzone.com/other/ios-11-notification-clock-lock-screen-disappea rs/

Mar 13, 2018 3:48 AM in response to raina_b22

The issue occurs repeatedly even after restarting the device. Granted restarting the device temporarily brings the time back but the issue occurs again and again.

Is there no bug fix in the works? Or is the only solution to restart the phone every single time it happens? If that is the case… that doesn’t seem to hold up to the standard that Apple would say they have

Zum17

Level 1

4 points

Oct 17, 2017 5:24 AM in response to raina_b22

Same problem and doesn't go away with resetting. Doesn't seem anyone at Apple really cares. I'm on iOS 11.0.3

IssaBous

Level 1

9 points

Oct 25, 2017 4:33 PM in response to burugupalli

I’ve been having this same problem, I tried everything but I think I have a solution... try changing your background picture, since I’ve done that the clock never disappeared.

PieDjee

Level 1

8 points

Oct 8, 2017 11:25 PM in response to burugupalli

iOS 11 - Clock on lock screen disappears

Oct 18, 2017 8:09 AM in response to raina_b22

I have the same issue i have restored my phone and it keeps happening. i have ios 11.0.3 but its been doing it since i had ios 11.

Oct 19, 2017 10:51 AM in response to burugupalli

I just installed 11.0.3 and this issue began happening. It works for awhile after I restart.

Please fix this Apple.

Nov 1, 2017 2:08 AM in response to raina_b22

Had the same problem for some time. I figured out that if you change the fonts to bold and than back to normal the problem disappears. Hope this will be resolved in the next update.

Nov 9, 2017 5:50 AM in response to burugupalli

Same issue here. Changing text to bold or View to zoom only fixes the problem temporarily. I'm having to do this at least once a day on an iPhone 8 Plus.