Safari won't load after High Sierra upgrade

Might be a corrupt .plist.

Do a backup, preferably 2 backups on 2 separate drives.

Quit the application.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist and com.apple.appstore.plist. Move the .plists to your desktop.

Restart the computer, open the application, and test. If it works okay, delete the plists from the desktop.

If the application is the same, return the .plists to where you got it from, overwriting the newer one.

Thanks to leonie for some information contained in this.

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-26 20:11:55

Download EtreCheck from https://etrecheck.com

Runtime: 3:54

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

Problem: Apps are crashing

Description:

My Safari browser does not work and keeps crashing

Hardware Information: ⓘ

MacBook Pro (Retina, 13-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,1

1 2,4 GHz Intel Core i5 (i5-4258U) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 1181

iCloud Quota: 1.84 GB available

Video Information: ⓘ

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600

Disk Information: ⓘ

APPLE SSD SD0128F disk0: (121,33 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 121.12 GB

USB Information: ⓘ

USB30Bus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Macintosh HD (disk1s1 - APFS) /
[Startup]: 121.12 GB (12.51 GB free) (Low!)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 121.12 GB (12.51 GB free)

(disk1s2) <not mounted>
[Preboot]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s3) <not mounted>
[Recovery]: 121.12 GB

Physical disk: disk0s2 121.12 GB

(disk1s4) /private/var/vm
[VM]: 121.12 GB

Physical disk: disk0s2 121.12 GB

System Software: ⓘ

macOS High Sierra
10.13.3 (17D47) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Possible adware: ⓘ

Adware: /Library/LaunchDaemons/com.MyUpdater.agent.plist

Adware: ~/Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin

Unknown file: ~/Library/LaunchAgents/com.appbox.AppBox.plist

~/Library/Application Support/AppPolicy/AppBox -i -c 748931 -isn 429CB0B2-0756-478D-B5A4-252890EE158D

Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist

Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist

5 possible adware files found. [Remove/Report]

Clean up: ⓘ

/Library/LaunchAgents/com.cisco.anyconnect.gui.plist

open --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app

Executable not found!

/Library/LaunchDaemons/com.MyUpdater.agent.plist

/Applications/MyUpdater/MyUpdater -guid 69542226389119454 -source nwt-1652

Executable not found!

/Library/LaunchDaemons/com.eset.esets_daemon.plist

/Applications/ESET Cyber Security.app/Contents/MacOS/esets_ctl

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

Executable not found!

~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist

/Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper

Executable not found!

~/Library/LaunchAgents/com.pcv.hlpramcn.plist.eset

~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc

Executable not found!

~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist.eset

~/Library/Application Support/AppCommon/AppMonitor --protect

Executable not found!

7 orphan files found. [Clean up]

Kernel Extensions: ⓘ

/Applications/FlowSync.app

[not loaded] com.joshuawise.kexts.HoRNDIS (8 - SDK 10.6) [Lookup]

/Library/Application Support/ESET/esets/PlugIns/kext

[not loaded] com.eset.kext.esets-kac (6.4.128 - SDK 10.6) [Lookup]

[not loaded] com.eset.kext.esets-mac (6.4.128 - SDK 10.6) [Lookup]

[not loaded] com.eset.kext.esets-pfw (6.4.128 - SDK 10.6) [Lookup]

/Library/Extensions

[not loaded] com.kerio.kext.kvnet (8.2.2.1619 - SDK 10.6) [Lookup]

/System/Library/Extensions

[not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.2) [Lookup]

Startup Items: ⓘ

TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ

[not loaded] 8 Apple tasks

[loaded] 180 Apple tasks

[running] 70 Apple tasks

[killed] 32 Apple tasks

32 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 185 Apple tasks

[running] 81 Apple tasks

[killed] 29 Apple tasks

29 processes killed due to insufficient RAM

Launch Agents: ⓘ

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 0 - installed 2012-10-17) [Lookup] - /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app: Executable not found!

[loaded] com.oracle.java.Java-Updater.plist (? 60e10eaa 72ac4dde - installed 2017-11-12) [Lookup]

Launch Daemons: ⓘ

[failed] com.MyUpdater.agent.plist (? 454d3309 0 - installed 2016-12-27) Adware!
[Remove/Report]

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [Lookup]

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2018-01-19)

[running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 672124d1 - installed 2012-10-17) [Lookup]

[failed] com.eset.esets_daemon.plist (? bfd645a7 0 - installed 2017-01-27) [Lookup] - /Applications/ESET Cyber Security.app/Contents/MacOS/esets_ctl: Executable not found!

[loaded] com.kerio.kvpncsvc.plist (? d763d19f ed18733d - installed 2014-01-10) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-01-26) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e a77a86d3 - installed 2012-11-05) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]

[loaded] com.skype.skypeinstaller.plist (Skype - installed 2016-05-14) [Lookup]

User Launch Agents: ⓘ

[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-10-20) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[running] com.appbox.AppBox.plist (? 13ef3da2 9b9dd5bd - installed 2016-10-12) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[failed] com.jdibackup.JustCloud.autostart.plist (? d5016c70 0 - installed 2016-09-30) Adware!
[Remove/Report]

/Applications/JustCloud.app/Contents/Resources/Utility.app

[failed] com.jdibackup.JustCloud.notify.plist (? d49a9b3b 0 - installed 2016-09-30) Adware!
[Remove/Report]

/Applications/JustCloud.app/Contents/Resources/Utility.app

[failed] com.mackeeper.MacKeeper.Helper.plist (? e65cf578 0 - installed 2016-06-25) [Lookup] - /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper: Executable not found!

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2018-01-26) [Lookup]

[not loaded] com.pcv.hlpramcn.plist.eset (? 3baa8f21 0 - installed 2016-12-27) [Lookup] - ~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-18) [Lookup]

[not loaded] com.unionsoftwareonline.AppMonitor.plist.eset (? 6ef9dd6c 0 - installed 2016-09-30) [Lookup] - ~/Library/Application Support/AppCommon/AppMonitor: Executable not found!

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2018-01-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-12-27)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

FlowSync Application

(/Applications/FlowSync.app)

7EH48C9K78.nch.schedulehelper.debut401 SMLoginItem - Hidden (NCH Software - installed 2017-03-30)

(/Applications/Debut.app/Contents/Library/LoginItems/7EH48C9K78.nch.schedulehelp er.debut401.app)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2018-01-26)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-01-05) [Lookup]

AdobePDFViewer: 18.009.20050 (installed 2018-01-05) [Lookup]

Flash Player: 28.0.0.137 (installed 2018-01-09) [Lookup]

SharePointBrowserPlugin: 14.3.0 (installed 2014-10-17) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-10-22) [Lookup]

MeetingJoinPlugin: Unknown (installed 2014-10-17) [Lookup]

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-12) Check version

User internet Plug-ins: ⓘ

TroviNPAPIPlugin: 1.0 (installed 2015-02-23) Adware!
[Remove/Report]

Safari Extensions: ⓘ

[not loaded] chumsearch - me (installed 2016-12-27)

[not loaded] QuickBrowse - Catalin Andrei Vasiliu - http://www.unionsoftwareonline.com (installed 2016-09-28)

[not loaded] DrSafety - TrendMicro (installed 2016-03-04)

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-12-15) [Lookup]

Java (installed 2017-11-12) [Lookup]

Kerio VPN Client (installed 2014-09-09) [Lookup]

Tuxera NTFS (installed 2014-08-17) [Lookup]

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

74%
parsecd

59%
suggestd

16%
ScopedBookmarkAgent

10%
kextload

8%
WindowServer

Top Processes by Memory: ⓘ

576 MB kernel_task

102 MB Finder

91 MB Google Chrome

83 MB Google Chrome Helper

79 MB soagent

Top Processes by Network Use: ⓘ

Input Output Process name

29 KB 20 KB mDNSResponder

16 KB 6 KB cloudd

13 KB 4 KB commerce

12 KB 1 KB akd

9 KB 1 KB com.apple.geod

Top Processes by Energy Use: ⓘ

14.54 WindowServer

13.22 iTunes

9.94 kextd

5.56 coreaudiod

Virtual Memory Information: ⓘ

494 MB Available RAM

23 MB Free RAM

3.52 GB
Used RAM

471 MB Cached files

286 MB Swap Used

Software installs (last 30 days): ⓘ

Adobe Acrobat Reader DC (18.009.20050):
(installed 2018-01-05)

Adobe Flash Player:
(installed 2018-01-09)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-01-26 13:44:55 Google Chrome.app Crash [Open]

2018-01-26 11:05:46 Safari.app Crash [Open]

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-20 15:25:29

Download EtreCheck from https://etrecheck.com

Runtime: 2:31

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

App Store, Safari, and iTunes not connecting to the internet

Hardware Information: ⓘ

Mac Pro (Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

Mac Pro - model: MacPro5,1

1 3.33 GHz 6-Core Intel Xeon (Xeon(R)) CPU: 6-core

32 GB RAM Upgradeable - [Instructions]

DIMM 1

8 GB DDR3 ECC 1333 MHz ok

DIMM 2

8 GB DDR3 ECC 1333 MHz ok

DIMM 3

8 GB DDR3 ECC 1333 MHz ok

DIMM 4

8 GB DDR3 ECC 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless:
en2: 802.11 a/b/g/n

iCloud Quota: 23.10 GB available

Video Information: ⓘ

NVIDIA GeForce GTX 1080 - VRAM: 8 GB

S27E310 1920 x 1080 @ 60 Hz

NVIDIA GeForce GT 120 - VRAM: 512 MB

VE205 1600 x 900 @ 60 Hz

Disk Information: ⓘ

ADATA SU800 disk0: (128.04 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 127.83 GB

ST31000528AS disk3: (1 TB) (Rotational)

S.M.A.R.T. Status: Failing

[Show SMART report]

EFI (disk3s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

W (disk3s2 - NTFS) /Volumes/W : 999.99 GB (633.36 GB free)

Hitachi HDE721064SLA360 disk1: (640.14 GB) (Rotational)

[Show SMART report]

EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Apple (disk1s2 - Journaled HFS+) /Volumes/Apple : 639.79 GB (639.11 GB free)

ST3120026AS disk4: (120.03 GB) (Rotational)

[Show SMART report]

EFI (disk4s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Untitled (disk4s2 - Journaled HFS+) /Volumes/Untitled : 119.69 GB (119.47 GB free)

USB Information: ⓘ

USBBus

DELL Alienware Pro Gaming Keyboard AW768

USBBus

USBBus

Generic EMV Smartcard Reader

USBBus

Logitech G300s Optical Gaming Mouse

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USBBus

USB20Bus

USB20Bus

Virtual disks: ⓘ

Mac Boot (disk2s1 - APFS) /
[Startup]: 127.83 GB (22.81 GB free)

Physical disk: disk0s2 127.83 GB (22.81 GB free)

(disk2s2) <not mounted>
[Preboot]: 127.83 GB

Physical disk: disk0s2 127.83 GB

(disk2s3) <not mounted>
[Recovery]: 127.83 GB

Physical disk: disk0s2 127.83 GB

(disk2s4) /private/var/vm
[VM]: 127.83 GB

Physical disk: disk0s2 127.83 GB

System Software: ⓘ

macOS High Sierra
10.13.2 (17C205) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.nvidia.NVDAStartupWeb (10.29.10 - OS X 10.7) [Lookup]

[loaded] com.nvidia.web.GeForceTeslaWeb (10.29.10) [Lookup]

[loaded] com.nvidia.web.GeForceWeb (10.29.10) [Lookup]

[not loaded] com.nvidia.web.NVDAGF100HalWeb (10.29.10) [Lookup]

[not loaded] com.nvidia.web.NVDAGK100HalWeb (10.29.10) [Lookup]

[not loaded] com.nvidia.web.NVDAGM100HalWeb (10.29.10) [Lookup]

[loaded] com.nvidia.web.NVDAGP100HalWeb (10.29.10) [Lookup]

[loaded] com.nvidia.web.NVDANV50HalTeslaWeb (10.29.10) [Lookup]

[loaded] com.nvidia.web.NVDAResmanTeslaWeb (10.29.10) [Lookup]

[loaded] com.nvidia.web.NVDAResmanWeb (10.29.10) [Lookup]

System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 176 Apple tasks

[running] 105 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 190 Apple tasks

[running] 103 Apple tasks

Launch Agents: ⓘ

[running] com.nvidia.nvagent.plist (NVIDIA Corporation - installed 2018-01-14) [Lookup]

Launch Daemons: ⓘ

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[running] com.nvidia.nvroothelper.plist (NVIDIA Corporation - installed 2018-01-14) [Lookup]

User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-15) [Lookup]

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2017-12-13)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ⓘ

SharePointBrowserPlugin: 14.1.0 (installed 2018-01-17) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-12-20)

Silverlight: 5.1.50901.0 (installed 2017-12-12) [Lookup]

3rd Party Preference Panes: ⓘ

NVIDIA Driver Manager (installed 2018-01-14) [Lookup]

Time Machine: ⓘ

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Mac Boot: Disk size: 127.83 GB Disk used: 105.01 GB

Destinations:

Schlitengiggle [Local]

Total size: 4.00 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Excellent

Backup size 4.00 TB > (Disk size 127.83 GB X 3)

Top Processes by CPU: ⓘ

10%
mdworker

10%
mdworker

3%
kernel_task

3%
WindowServer

3%
trustd

Top Processes by Memory: ⓘ

1.23 GB
kernel_task

324 MB Google Chrome Helper

276 MB Google Chrome

179 MB Google Chrome Helper

176 MB mds_stores

Top Processes by Network Use: ⓘ

Input Output Process name

88 KB 20 KB mDNSResponder

10 KB 14 KB apsd

7 KB 2 KB cloudd

618 B 422 B netbiosd

328 B 366 B rapportd

Top Processes by Energy Use: ⓘ

12.28 Google Chrome Helper

8.84 WindowServer

6.02 Google Chrome

1.84 Google Chrome Helper

0.38 hidd

Virtual Memory Information: ⓘ

27.10 GB
Available RAM

24.70 GB
Free RAM

4.90 GB
Used RAM

2.40 GB
Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

NVIDIA Web Driver 378.10.10.10.25.102: 378.10.10.10.25.102 (installed 2017-12-30)

GeekTool: 3.0.3 (installed 2018-01-01)

NVIDIA Web Driver 378.10.10.10.25.104: 378.10.10.10.25.104 (installed 2018-01-14)

Microsoft Office for Mac 2011:
(installed 2018-01-17)

Office 2011 14.1.0 Update:
(installed 2018-01-17)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-01-20 15:00:04 Last shutdown cause: 3 - Hard shutdown

2018-01-20 14:58:43 quicklookd.app Crash [Open]

Cause: qlmanage --diag

last generator in main thread: com.apple.qlgenerator.office

last threaded generator: com.apple.qlgenerator.bookmark

2018-01-20 14:28:13 Spotlight.app Crash [Open]

Possible adware: ⓘ

Adware: /Library/LaunchDaemons/com.MyUpdater.agent.plist

Adware: ~/Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin

Unknown file: ~/Library/LaunchAgents/com.appbox.AppBox.plist

~/Library/Application Support/AppPolicy/AppBox -i -c 748931 -isn 429CB0B2-0756-478D-B5A4-252890EE158D

Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.autostart.plist

Adware: ~/Library/LaunchAgents/com.jdibackup.JustCloud.notify.plist

5 possible adware files found. [Remove/Report]

Clean up: ⓘ

/Library/LaunchAgents/com.cisco.anyconnect.gui.plist

open --wait-apps /Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app

Executable not found!

/Library/LaunchDaemons/com.MyUpdater.agent.plist

/Applications/MyUpdater/MyUpdater -guid 69542226389119454 -source nwt-1652

Executable not found!

/Library/LaunchDaemons/com.eset.esets_daemon.plist

/Applications/ESET Cyber Security.app/Contents/MacOS/esets_ctl

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

Executable not found!

~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist

/Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper

Executable not found!

~/Library/LaunchAgents/com.pcv.hlpramcn.plist.eset

~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc

Executable not found!

~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist.eset

~/Library/Application Support/AppCommon/AppMonitor --protect

Executable not found!

7 orphan files found. [Clean u

Run the report again and click [Remove/Report] and [Clean up].

Most posters recommend not using cleaning programs. They can destroy normal computer operations.

CleanMyMac Uninstall

CleanMyMac 2 uninstall

CleanMyMac3 Uninstall

Check for associated parts and pieces using these programs.

EasyFind – Spotlight Replacement

Find Any File

I would uninstall ESET. It tends to interfere with the computer's operation while providing minimal to no benefit unless you work with Windows files.

ESET Antivirus Un-install

MacKeeper – Do Not Install

MacKeeper – Do Not Install (2) See SDW2001’s post

MacKeeper Removal

MacKeeper Removal

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.

ST31000528AS disk3: (1 TB) (Rotational)

S.M.A.R.T. Status: Failing

Your drive is failing.

I ended up finding a solution on another thread I thought I'd post.

I tried everything you and others here said. Tried resetting NAVRAM, safe boot etc etc.

The only thing that worked was running

OnyX 3.4.1 for macOS High Sierra 10.13

The recommendation was to run Onyx 3.8.8 but I couldn't find it. But now safari and app store are working again.

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-26 18:44:55

Download EtreCheck from https://etrecheck.com

Runtime: 5:26

Performance: Below Average

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Problem: Other problem

Description:

Safari and App Store won’t load after updating to the latest version of Mac OS

Hardware Information: ⓘ

MacBook Pro (15-inch, 2.53GHz, Mid 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro5,4

1 2.53 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: not supported

Wireless:
en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 246

iCloud Quota: 32.83 GB available

Video Information: ⓘ

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

Disk Information: ⓘ

WDC WDS250G1B0A-00H9H0 disk0: (250.06 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

mac (disk0s2 - Journaled HFS+) /
[Startup]: 249.20 GB (189.95 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted>
[Recovery]: 650 MB

MATSHITADVD-R
UJ-868
()

USB Information: ⓘ

USB20Bus

Apple Internal Memory Card Reader

USB20Bus

Apple Inc. Built-in iSight

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USBBus

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

System Software: ⓘ

macOS High Sierra
10.13.3 (17D47) - Time since boot: less than an hour

Configuration files: ⓘ

System Integrity Protection status: disabled

Gatekeeper: ⓘ

Mac App Store and identified developers

Possible adware: ⓘ

Unknown file: /Library/LaunchAgents/com.dosdude1.PatchUpdater.plist

/Applications/Utilities/Patch Updater.app/Contents/MacOS/Patch Updater -silent

One possible adware file found. [Remove/Report]

Kernel Extensions: ⓘ

/Library/Extensions

[not loaded] com.parrotgeek.LegacyUSBEthernet (1.0) [Lookup]

[not loaded] com.parrotgeek.LegacyUSBInjector (1.0) [Lookup]

[loaded] com.parrotgeek.SIPManager (1.0 - SDK 10.12) [Lookup]

System Launch Agents: ⓘ

[not loaded] 11 Apple tasks

[loaded] 175 Apple tasks

[running] 71 Apple tasks

[killed] 33 Apple tasks

33 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 182 Apple tasks

[running] 88 Apple tasks

[killed] 23 Apple tasks

23 processes killed due to insufficient RAM

Launch Agents: ⓘ

[loaded] com.dd1.SIPLD.plist (? dbae9d34 ac55ff51 - installed 2018-01-12) [Lookup]

[loaded] com.dosdude1.PatchUpdater.plist (? cb4443a9 9fb1e838 - installed 2018-01-12) [Lookup]

Launch Daemons: ⓘ

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-17) [Lookup]

User Launch Agents: ⓘ

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-24) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-12-17) [Lookup]

User Login Items: ⓘ

iTunesHelper Application (Apple, Inc. - installed 2018-01-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2017-11-23)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Viber Application - Hidden

(/Applications/Viber.app)

Internet Plug-ins: ⓘ

QuickTime Plugin: 7.7.3 (installed 2018-01-26)

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Time Machine not configured!

Top Processes by CPU: ⓘ

19%
Google Chrome Helper

19%
Google Chrome

7%
WindowServer

3%
hidd

3%
kernel_task

Top Processes by Memory: ⓘ

510 MB kernel_task

159 MB Google Chrome Helper

140 MB Google Chrome

80 MB soagent

76 MB Finder

Top Processes by Network Use: ⓘ

Input Output Process name

62 KB 17 KB mDNSResponder

10 KB 21 KB apsd

8 KB 2 KB cloudd

618 B 422 B netbiosd

0 B 64 B SystemUIServer

Top Processes by Energy Use: ⓘ

1.02 launchd

0.86 Google Chrome Helper

0.42 Google Chrome

0.20 watchdogd

0.12 Google Chrome Helper

Virtual Memory Information: ⓘ

838 MB Available RAM

78 MB Free RAM

3.18 GB
Used RAM

759 MB Cached files

454 MB Swap Used

Software installs (last 30 days): ⓘ

Microsoft OneNote: 15.41 (installed 2018-01-15)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-01-26 18:37:02 Spotlight.app Crash [Open]

2018-01-26 18:16:24 diskmanagementd Crash [Open]

2018-01-26 18:16:24 sharedfilelistd Crash [Open]

2018-01-26 18:16:23 ReportCrash Crash [Open]

Cause: Analyzing process: kextcache[944], path: /usr/sbin/kextcache; parent process: [942], path: not found

Thanks for your reply.

An earlier post, or maybe different thread on the topic, recommended getting rid of com.apple/safari.plist, so I tried that. But your method makes a lot more sense. Maybe I double-corrupted, as that is now trashed.

I need to run a back up....

Nonetheless I will try and look for the Appstore plist, and try your recommendation.

Today after updating my mac my Safari Browser stopped working it does not open anything and I tried all the tricks on the internet as I could find. I dont have that rapport app that youre suggesting to uninstall also tried using terminal, deleting history, cookies, changing DNS and proxy... No luck! what should i do? I'm so desperate 😐 it looks like this no matter what website address i give...

I did it all. now there is no eset or mackeeper nothing on that report app to clean or remove but still the same and i just found out that my app store won't work as well !!!!! blank!!!!! plz help.....

EtreCheck version: 4.0.2 (4A133)

Report generated: 2018-02-17 21:11:24

Download EtreCheck from https://etrecheck.com

Runtime: 3:60

Performance: Good

Problem: Other problem

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Hardware Information:

MacBook Pro (Retina, 15-inch, Early 2013)

MacBook Pro Model: MacBookPro10,1

1 2.4 GHz Intel Core i7 (i7-3635QM) CPU: 4-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 186

Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 2880 x 1800

NVIDIA GeForce GT 650M - VRAM: 1 GB

Drives:

disk0 - APPLE SSD SM512E 500.28 GB (Solid State - TRIM: Yes)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 500.07 GB

disk1s1 - MAC (APFS) 500.07 GB 194.41 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 500.07 GB 22 MB

disk1s3 - Recovery (APFS) [Recovery] 500.07 GB 510 MB

disk1s4 - VM (APFS) [APFS VM] 500.07 GB 2.15 GB

Mounted Volumes:

disk1s1 - MAC 500.07 GB (302.83 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] 500.07 GB (302.83 GB free)

APFS

Mount point: /private/var/vm

disk2s1 - C**********3 80 MB (9 MB free)

HFS+

Mount point: /Volumes/C**********3

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en1: Bluetooth PAN

iCloud Quota: 16.27 GB available

System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About an hour

System Load: 2.07 (1 min ago) 1.84 (5 min ago) 1.80 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.huawei.hwportdetect_driver.plist

Executable: /Library/StartupItems/HWPortDetect_driver/HWPortCfg_driver

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.huawei.hw_createnetwork.plist

Executable: /Library/StartupItems/HW_CreateNetwork/CreateNetwork

Details: Exact match found in the whitelist - probably OK

Kernel Extensions:

/System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns

[Not Loaded] MBBACMData.kext (5.01.05.00)

[Not Loaded] MBBActivateDriver.kext (5.01.03)

[Not Loaded] MBBEthernetData.kext (5.01.09.00)

Startup Items:

HW_CreateNetwork Path: /Library/StartupItems/HW_CreateNetwork

System Launch Agents:

System Launch Daemons:

Launch Daemons:

User Launch Agents:

User Login Items:

CleanMyMac 3 Menu Application (MacPaw Inc. - installed 2018-02-09)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Grammarly Application (Grammarly, Inc

(/Applications/Grammarly.app)

Google Chrome Application (Google, Inc.

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple, Inc. - installed 2018-01-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (Dropbox, Inc.

(/Applications/Dropbox.app)

Internet Plug-ins:

SharePointBrowserPlugin: 14.7.7 (installed 2017-09-30)

QuickTime Plugin: 7.7.3 (installed 2018-01-31)

Silverlight: 5.1.50901.0 (installed 2017-07-12)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

End of report

Go step by step and test.

1. Log out of your account.

Click  menu in the menu bar and choose “Shut Down”.

Press the power button to start the Mac.

2. Launch System Preferences.

Look at the bottom of the pane.

Do you see Trusteer Rapport or Tusteer Endpoint installed?

If yes, click it and stop it

or Uninstall Trusteer Rapport/Endpoint.

https://www.trusteer.com/support/uninstalling-rapport-mac-os-x#1

3. Do you have Airfoil app installed?

4. Deselect Proxies, if selected.

System Preference > Network > Advanced > Proxies Tab

Unlock the lock if you have to.

Under "Select Protocol", uncheck any box if check marked.

Click "OK" then "Apply”.

5. Sometimes third party software can cause this kind of a problem.

Please run EtreCheck and post the report here.

https://etrecheck.com

Download it, open Downloads folder, click on it to open and select ”Open”.

Select a problem from the “Choose a problem” popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy to Clipboard”, and then paste it when you reply.

Safari/Preferences/Advanced and make sure Never use font sizes smaller than is not checked.

Safari can’t open a website

Safari – slow page loads

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Web Content not responding

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

Safari Reset

If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.

Try this and post the results in a new discussion.

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

Safari Reset

If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information