Safari won't load after High Sierra upgrade

Downloaded and installed High Sierra.

Everything seems to be working fine- including Chrome browser.

However, Safari will not open any webpages. App launches.

Attempt to load webpage and seems to freeze- progress bar does not move.

No error message.

Any thoughts on how to troubelshoot?

MacBook Pro, macOS High Sierra (10.13), 13 inch

Posted on Sep 28, 2017 2:27 PM

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Posted on Jan 24, 2018 2:39 PM

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist and com.apple.appstore.plist. Move the .plists to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plists from the desktop.


If the application is the same, return the .plists to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

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Safari won't load after High Sierra upgrade

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