iPhone calendar freezes in IOS 11

Thanks for the initial report on this here. I would add that this has been going on far longer than iOS 11. I have had this on previous devices and prior iOS revs. Looking forward to a solution here. This is quite frustrating.

Blimey! One post from me on this topic seems to have re-ignited a large firework display of pent up frustration. I feel happier that I’m obviously not alone 👀

Having invested in multiple iPhones, iPads and a Mac over a number of years, I feel really let down by Apple.

Surely to god, the Calendar must be one of the most important apps to most users?

Why on earth is it such a disaster!

Yes I agree. Spend some of the millions that Apple make as one of the wealthiest companies on the planet on keeping the people who put them

there happy and rewarded for their mega investments.

The last person to post overstepped the mark and I think has been blocked from this discussion as a result. So let’s keep the thread running on a civil basis...

The one comfort I take from this blocking is that this discussion is being monitored and maybe there will be a realisation that there are some Apple customers who have a genuine grievance?

Let’s hope the next IOS update includes ‘an issue for some users with Calendar has been fixed that now makes it possible to enter a location without a prolonged wait.’

Yes I was admonished. I don’t know what did they consider breaking the “etiquette” of using bad words. If the name of the guy sitting and slurring in the WH or the part of your body you use to sit on.

I will try to behave. I want to get more stars in my forehead for good behavior and set an example to all all all the people work at Apple and so diligent have put out 7 seven upgrades and have not been not been able to make things work or because the tardiness of the products they announce 6 months before and Santa will not be able to bring me.

In my new letter to Santa I will beg him him for a working IOS. That would be the miracle of the holidays. Take note I was not specific on naming any holiday so nobody gets offended, left out or in case they are agnostics and don’t believe not even in Apple can be offended.

Everybody put their pajamas brush your teeth and watch old Mr. Rodgers programs so they can comply with Apple.

Good night. Sweet dreams if a working operating system.

Sent from my iPhone

Good as Siri is, the chances are, a complex ‘postal’ address is likely to be mis-heard by Siri. Try deleting all or some of the characters Siri has ‘typed’ and you’ll probably discover that the freeze occurs.

I have this issue on my iOS 7 phone and my iPad Pro. Just purchased the new 10” iPad Pro. Same problem. Apple support says it is a known issue and they are working to resolve the problem, but no expected date for resolution.

I’m going to return my new iPad until they get the software working. I consider this a major flaw. Not like Apple to have buggie software .

I cannot express my opinion because Apple doesn’t let me criticize them.

I have been admonish. I am according to them a bad person that tells the truth.

I have brought people from London. Tomorrow we are going to try to isolate the problem. If we cannot after 10 hours, we have decided to migrate to either Outlook or GmIl and abandons the cloud for calendar and contacts.

Was I ok Apple or that was also not nice to say?

Sent from my iPhone

Alibaba researchers reportedly jailbreak iOS 11.2.1 on iPhone X

By Mikey C.
Friday, December 15, 2017, 03:00 pm PT (06:00 pm ET)

Security researchers at Alibaba's Pandora Labs claims to have jailbroken Apple's recently released iOS 11.2.1 running on iPhone X, proving the latest version of the operating system contains vulnerabilities open to exploit.

Who knows. Maybe it's true maybe its fake news. We are living in an era of anything can happen in the world of IOS 11 and the ones that have followed.

I have just had a very lengthy telephone discussion and screen sharing session with Apple, during which I was able to demonstrate the Location Input 'freeze' issue on my iPhone X, and my temporary (I hope!) workaround.

It involves switching OFF, Contacts Sync within the iCloud settings on the IOS device, BEING SURE TO KEEP CONTACTS ON THE DEVICE when prompted.

Once done, the responses to keys pressed when entering in the 'Location' field in Calendar are pretty much immediate and matches from the locally held (device) Contacts database are rapidly returned.

However, if one then switched Contacts Sync ON again within the iCloud settings on the device, BEING SURE TO MERGE CONTACTS, once the merge is complete, the problem returns.

So we can reliably conclude that with iCloud Contacts Sync ON, on the device, the issue arises but goes away when iCloud Contacts Sync is set to OFF on the device. In my case both my iPhone and iPad are equally afflicyted with this issue so I do not believe it can be hardware related.

I appreciate this process is an inconvenience and will result in Contacts in Cloud and Contacts in the IOS device drifting apart for the duration the sync is off, but one could maybe switch the Contacts Sync off at the start of the day and back on at the end of the day, to allow iCloud to be updated to match the IOS device?

This is clearly no long term solution and somewhat destroys the concept of near real-time iCloud sync and if it's not for you, then of course, don't do it.

As an experiment, I thought if I temporarily deprived IOS Calendar of Internet Access, by switching off both wifi and mobile data on my iPhone, I would prevent it from searching on iCloud (and beyond); something I think it's doing; hence the freeze and weird locations returned when the freeze ends when entering into 'Location'.

Not so, there is still a 15-20 second lag after the first key press in 'Location' before the keyboard buffer flushes out some or all of keys subsequently pressed into the field.

So as far as I can see, the ONLY way to avoid the freeze issue when entering a Location is to switch off Contacts Sync in the device and only switch it back on to refresh iCloud.

On a more positive note, I was left with the impression by the Apple techie that there was a recognition of the issue and that the more people raised it, including in forums such as this, the higher priority it will become for a fix.

So to all those just reading and not contributing to this thread, PLEASE consider spending a few minutes sharing your thoughts and grievances.

Who knows, the next IOS update may include:

'A problem entering key presses into the 'Location' field in Calendar has been resolved'

Now wouldn't that be a Great Christmas Present from Apple?

Don’t take me wrong. That “solution” I discover it three weeks ago and I showed it in a screen sharing to a senior support tech.

That as we call it, is a band aid like the zz. It’s not a fix.

The same way that if you dictate with your your voice into the microphone, without turning the the contacts off, it type at the speed of light.

There is a beautiful calendar called Timepage by Moleskine the if you use that as a calendar, it doesn’t have a problem and it even syncs with the Apples calendar with the contacts on.

All this is fine. What is unforgivable is that number one, in almost two months and 8 updates they have not solved the problem and it’s us the users that we are solving the problems and number two, there was a jaibreak on the operating system 11.2.1 not even after 48 hours after its release.

Good luck and start considering migrating all your contacts and calendar either to Outlook or to Gmail.

It’s disheartening to see the such a great company that over 30 k engineers cannot solve the problem on the code they wrote.

And just to finish, my theory is that in the 1 million apps they have in the store and from the way we have migrated from Cloud to Cloud and OS to OS. And from IOS TO IOS, we have corrupted the cloud and the only way to solve it it try the millions of possibilities by enabling and disabling apps. Just like in OS 7, 8 and 9 you had to do with extensions.

Best of luck and buy another liver. I’m on my third demonstrating to over 30 techs, geniuses, seniors and whoever you can think the problem and the beauty of Timepage. It’s 4.99. It solves the problem. The interface can be a little difficult to learn in the beginning but the looks and the way it works it’s an absolute pleasure. That is the other option. Download Timepage and either continue to use Calendar or dictate your location.

Sent from my iPhone

Thank you! That is the most powerful work-around to this problem because it identifies the root cause. The original problem when I first started having it set me on a wild goose chase trying to fix it. That was eight months ago. The result was that Apple asked me to wipe my phone and rebuild my apps. And the problem persisted. So obviously I restored my original backup and “tolerated” the problem for six months. Then I couldn’t take it any more so I went back into Apple and they replaced my iPhone 7 even though it was out of warranty (because I had demonstrated the issue when it was within warranty). Obviously that didn’t fix the problem either. The reason I explain all this is because of the “user abuse” it represents. Apple is using users to solve their problems (we are a giant test bed) and they are not paying us for this. For serious users, who are curious and interested, the wild goose chase could cost them days or weeks of work. And “taking out” someone’s personal communication database is like putting them out of business for a time period. No lie- I have at least 100 hours of test engineering time I have personally invested in the solving of this problem. That is why users like me are upset. We feel betrayed by Apple on it. 100 hours spread across eight months is a ton. Apple should admit the problem and come out with a release. Thank you for identifying this // “turn contacts off” in iCloud, keep contacts on device, later turn back on (merge) // work around. This is the best work around yet. I am investigating iCloud contact behavior now and considering using only google for contact sync. Hooray and sanity.

Forgot to mention.

Today I’m working with 10 iPhone X’s and a few iPads where the glitch appears. Going to to do all the possible and logical tests. Interesting enough the glitch does not appear in iPods.

The problem, we think, is a problem of indexing and mapping along with the the fact that that nowadays most of the apps requiere and ask you for permission to use your location and send notifications.

My gut feeling is that by 6 or 7 pm we will probably have not be able to solve the problem because it is definitely an Apple Cloud problem that they have to recode the entire way they do it today as well as a a mapping problem that they created without ill intention but with not too much knowledge as of what the consequences would be.

I will try to keep you posted.

P.S. interesting enough, if you set your IOS DEVICES AS NEW, with ONLY AND ONLY THE apps the are Apple. AND NOTHING NOTHING NOTHING MORE. That is no other app, the problem does not appear.

As well when you go to general and try to do iPhone storage, you will see a delay and sometimes your system shows than you are using as much as 160gb. Yes you read right. Now I have down to 28gb which is also not normal.

Keep you posted.

Sent from my iPhone

OMG.

You’ve been suffering this for 8 months!!

I’ve only just tried moving to iCloud to improve the efficiency of my small business and I’m already at the point of reverting to my older, clunky but wholly reliable semi-paper/based system. I can’t afford to miss jobs as a self-employed person.

Surely the Calendar must feature in the top most critical apps that IOS users need/rely on so I wonder why Apple can’t fix it?

There are surely enough clues in my recent posts and those of other contributors in this forum/thread to lead their developers to a solution?

M

aybe IOS functionality has been advanced more quickly than it could be properly tested and is now in a such a state that will take a high degree of effort to fix.

I propose Apple halt any further largely unwanted feature updates and get the basics right before everyone jumps ship, heaven forbid, to Android.

Assuming the problem is fixed, we’ve then got to concern ourselves with the possibility that in a subsequent IOS update, the Calendar will again suffer from poor design/programming and testing.

Pne thing at a time, I suppose ...

You say that this problem does not occur on a new device with no apps other than those initially featuring on the device. Have you any thoughts as to which app or apps people might install that might trigger the issue? This would be a useful addition to the mix. Thanks for your ongoing contributions.