You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone calendar freezes in IOS 11

When adding an event in calendar, if you try to add a location, the screen locks up and you have to force close the app. I have done a complete reset and download of IOS 11 and still have the problem.

Posted on Sep 29, 2017 6:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2017 6:39 AM

I have now found this exact problem on two Ipad Airs and Air 2, as well as my 6s IPhone. If you add an event to your calendar and then try to type in a location, the calendar will lock up and has to be forced closed to clear. For example, try typing in “test” as an event and then try to add a location by typing any letter in the “location” box. All my devices will immediately lock up the calendar at this point. This situation started with the latest IOS incremental update as far as I can determine.

Apple support suggested I reinstall the operating system, but that did not correct the problem.

144 replies

Jan 26, 2018 9:44 AM in response to Dario de Judicibus

Having wasted hours on the hapless performance of the Calendar in particular, I switched to using a Microsoft Account Calendar and Contacts Sync to my iPhone and so far so good. It grieves me to say it but I’m warming to the idea that more focus takes place on selling unquestionably excellent hardware at significant cost and high markup than creating and developing software that it deserves. As stated previously, the Calendar and Contacts must be one of the highest used apps that most IOS users need. If Apple can’t get these to work well, it doesn’t bode well for ‘lesser’ apps. I’m really very disappointed and annoyed that my substantial investment over the years of Apple hardware has not been rewarded by applications commensurate with said investment.

Jan 26, 2018 11:58 AM in response to RichardGHUK

Dear Richard and Chopshy:


I wish yo had seen my response but once again Apple blocked it and brought it down.

I agree with you both. Good luck with your new MS solution and I cannot say anymore.

I don't want to be blocked again for expressing the truth at least all the attempts that I did in more than 12 IOS devices.

I was trying to give solutions and discover what is causing the problems in IOS Calendar and Contacts.

Jan 26, 2018 12:50 PM in response to Very Disappointed

I did read your response (and most of your previous responses before it/they were blocked!)


It’s obvious you are extremely frustrated and I have some sympathy with this.


However, at some point it’s necessary to accept that the destiny of Apple apps is not under your control and that a choice needs to be made.


1. Abandon Apple devices


2. Hope that Apple respond to customer dissatisfaction and fix these issues (don’t hold your breath given the time this issue has been around)


3. Find a workaround, much as it sticks in the gut


I do hope you will continue to provide input but would respectfully suggest that such input will be more beneficial if totally constructive and therefore, not subject to Apple’s censure , resulting in its short-lived presence on this forum🔥


Regards. R

Feb 12, 2018 3:41 PM in response to bobsapple1

A few hundred people?? This effects everyone I know who has an iPhone, which is a few hundred people. So somebody's data is out of whack.

For the folks I know, they either don't understand it, have been unwilling take the time to research the issue and come to the support forum, or have given up entirely and gone to another calendar app (like Google).

What's amazing is that the app goes through all of this processing effort to make suggestions based on your contacts, email, Siri, messages, etc., and it still gets it wrong every single time. Here's a suggestion: stop trying to be helpful and just start working properly.

It's an incredibly frustrating problem and Apple needs to address it, plain and simple.

Over to you Apple.

Feb 12, 2018 4:12 PM in response to Philly_Phan

Hmm... do you actually have direct access to the data? If so, you should share it with this forum. I don't; I can only tell you what the people I know tell me. None of which actually addresses or solves the issue at hand.

OTOH, since it appears you are interested in making this personal, it would seem we are both lucky, though in different ways - I too am glad you are not part of either group.

Of course the Eagles won the Super Bowl, so there's that good news.

Feb 12, 2018 4:19 PM in response to jj70

No. I was basing my conclusion on your data. Since I do not know a single friend, relative, neighbor that has the problem, I have to conclude that that the numbers in your post make sense is if it's only your friends that have the problem.


Yes, but not as much a nail-biter as their previous NFL championship (Pre-SuperBowl after the 1960 season).

Feb 12, 2018 4:41 PM in response to jj70

jj70:

It's not hundreds. it's millions who are affected!!!

Every time I post something That Apple doesn't agree, they put my comment down. 😟

Now I have learned that Apple does no wrong. That is what I should say. I should be a good boy.🙂

System IOS 11 is the best since white bread. 😉

Apple is the best. The one and only and they never have made any mistakes.😕

I hope they like my comment and you al can read it.😎

Feb 18, 2018 8:13 AM in response to bobsapple1

What's happening is the application wants to pull up a location that you have already used or is in your contacts list. The more you put a location in the calendar, the longer the list is that it has to search through. That's why some people have it and some don't. Some people don't put the location in their calendar event. Apple search funtionality ***** and that's why this application doesn't work well. There should just be a way to turn off the application trying to AutoFill. I would rather put in the location fresh each time rather that have my operating system lock up while it tries to find a previously used address.

It's not about not using apple anymore as some have suggested, it's about Apple not having the ability to properly test their software and it's about Apple's Q&A. That's the issue here.

Feb 18, 2018 10:53 AM in response to Very Disappointed

Hello.

Its not you must be to use your nice words to talk about Apple. They no need some words fake like this 😬. Sometime they made your post and your moods came down because you post some things meaning out side

of The WhitePaper Apple Production . There are the Trademarks hope you understand that some words you type and post in here are all the peoples in the world can read it. Even you had any abilities and possible to do more than with your technology knowledge also. You should just to call Apple or chat live with them when had any confused. And so thankful alot that you want to supposed some person to solve their problem. But how can you know they are will to perfectly to understand and do it in progress or will made anythings bad than before time. If all of the world who are smart also so we are made Apple to sale like this. Lol.😂 and they no need to have the support from other. So that please understand for them. And keep your support to other one via the allowed that we able to assist insdide the Whitepaper meaning. This is originally objectives for all the people in the world. Thanks

Feb 18, 2018 4:41 PM in response to tusharfromlondon

tusharfromlondon wrote:


If you are suggesting that I should be active in sorting the issue out with Apple customer support, I think the responsibility to fix things once detected (months ago) lies with the multi-billion dollar corporation and not its user community. Just like in all other industries.

Apple can't help you fix your problem unless you talk to them. As this is a problem experienced by a small number of users, it's unlikely that Apple has much data on it. Remember, they are not reading these forums. So, if you want Apple to help you, you have to let them know you have a problem. You can use the Contact Support link at the top right of every page of these forums.

iPhone calendar freezes in IOS 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.