My iPhone 6 since upgrading can’t find GPS

I have an iPhone 6 and ever since upgrading to iOS 11, I can no longer use any mapping apps (Google Maps, Waze, or Apple Maps) as it says ‘No GPS trying moving outdoors’. It’s frustrating because I use the feature daily and now I can’t get it to function. I have numerous times reset both the Network Settings and the Location and Privacy Settings to no avail.

Posted on Oct 1, 2017 11:32 AM

Reply
102 replies

Mar 7, 2018 7:29 PM in response to Jacquie8

After much exasperation, mine's working again. Here's what happened:


1. I replaced all apps. That didn't work.

2. I replaced the phone and restored it. Still no luck. The new, cloned phone, still did not locate my current location. As it turns out, I probably did not need to replace the phone. It was under warranty, but cost $112.

3. I restored it back to zero. It worked.

4. I restored all the data. It's still working.

Jan 16, 2018 5:17 PM in response to nyi87

I have been having same problems. Done everything mentioned here to no avail. Also totally reset phone to factory settings. Went to Verizon store and they just said hardware can’t keep up with software upgrades and new phone is only answer. Iphone 6 is 3 years old. Had Iphones for a lot of years but going over to androids this time, i have had it.

Oct 1, 2017 12:22 PM in response to Jacquie8

Hello,

Improve GPS accuracy

GPS accuracy depends on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time. To improve GPS accuracy:

  • Make sure that you've set the date, time, and time zone correctly on the device in Settings > General > Date & Time. If possible, use Set Automatically.
  • Keep a clear view in several directions. Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. When this happens, your device uses Wi-Fi or cellular networks to determine your position until the GPS satellites are visible again.

From:

About privacy and Location Services in iOS 8 and later - Apple Support

Feb 27, 2018 6:42 PM in response to Jacquie8

I also have this same issue since the update in late September or early October 2017. It was working completely fine before the IOS (ver.11) update then. It has been more than 4 months now and 2-3 new IOS update and the problem is still not fixed. Apple, are you guys not trying to fix this? Your costumer support said its a known issue.


GPS can not find my location constantly, when using a map app like google or yahoo map 98% of the time it doesn't update. Any app that requires GPS also can not function correctly. When I am home it thinks I am in the river 50 feet away. Again let me remind you it was working fine before I did the late September update.

Feb 26, 2018 2:12 AM in response to Jdfeger

I'm still having this issue and am on the latest update 11.2.6. I've tried all trouble-shooting suggestions - twice. I've even tried doing each with Wifi on and off. Have reset my phone to factory settings twice. Even tried to downgrade to 10.3.3 but of course Apple doesn't sign that firmware anymore - which is rubbish really because it's my phone and if I want to go back to an older operating system (because of bugs in the new one) I should be able to! I live in a pretty tricky country navigation wise (anyone ever experienced the Qatar road 'system'?!) and without my GPS I'm literally lost. Apple - when is this issue going to be fixed, please!?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 6 since upgrading can’t find GPS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.