High Sierra freeze

Hi,


after upgrade to high Sierra I have a problems with freezing. Previous week freeze two times, when I work with photoshop, now freeze, when have only browser opened, black screen, I must to turn off and turn on computer. Previous version Sierra works great.


Thank you

MacBook Pro with Retina display, macOS High Sierra (10.13)

Posted on Oct 3, 2017 4:42 AM

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Posted on Oct 13, 2017 1:40 PM

I think I found where the issue is. WindowServer on High Sierra seems to leak memory quite fast when Scaled resolutions are used. This is with both internal retina display and external display. Specially with 4K displays. With internal retina and scaled resolution the memory leak seems to be quite moderate and you probably get only one freeze per day. But with attached 4K display WindowServer seems to leak memory as fast as 0.2GB/10min and grows beyond some limit quite fast.


Setting all display resolutions to "default" solves the problem. I guess nobody at Apple QA runs scaled displays.

668 replies

Dec 7, 2017 8:04 AM in response to mrwrighty

mrwrighty wrote:


kallisti wrote:


landy2005 wrote:


So, updated to 10.13.2..

I agree, issue not fixed!..


**** you Apple, developers and testers!

Buy for self 4K/5K monitors please and open youtube video.. this is simple.


My next step downgrade to Siera.. and I hope you do not touch this os release.

it appears part of your post is obscured by asterisks. can you please elaborate on what the asterisks mean?

In the same way you use Asterisks quote "first thing you said was dumb as ****". Give it a rest you are boring everyone now.

what else are you butthurt about?

Dec 8, 2017 11:51 AM in response to beioe

We have two MAC book pro's from the same period/2013. Both upgraded to High Sierra (now 10.13.2). Both had logic board and display replaced recently. Only one of them freezes very often - yet, it did not freeze until the upgrade to High Sierra. Newest upgrade to 10.13.2 didn't help that one either. Every time I took it to Apple, it works fine and they find nothing wrong! Not sure what to conclude.

Dec 9, 2017 1:51 PM in response to leroydouglas

Tried this, and having the same problem in safe mode. Once the MacBook Pro begins the process of going to sleep, everything locks up, the fan runs high speed, and powering down the machine is the only way forward. This only happens on my mid-2012 MacBook Pro with Intel Iris Pro 1536MB graphics, and this MacBook Pro is bound to my work domain. I have the same problem when I'm on the domain at work as I do off the domain at home.


I use a personal mid-2012 MacBook pro with Intel HD Graphics 4000 1536 MB, and this person machine is not bound to a domain. No problems on this machine.


I get the same problem when I close the work laptop to move around the office. I have to boot after each lid closing. Killing my productivity.

Dec 9, 2017 3:46 PM in response to looie303

Having exactly the same issue. I have been to the "genius" aka clueless bar almost 3 times now and they couldnt find out what the issue is. They did checks on the hardware and it all passed. Anyways I could sense they were getting fed up with my presence and they started showing me prices of repairing a motherboard. I am sure that is their get out of jail card.. saying there is a problem with the motherboard. How can a software update damage a laptop's motherboard and if this is the case shouldn't apple be paying for it....

Dec 10, 2017 4:56 AM in response to bombe87

I made a brave move last week. I ordered myself new MBP since my old mid-2014 MBP became 3 year old and 3 years is the time in my country when Employer is allowed to replace tools without tax ramification.


So the new MBP will be Mid-2017 model with Radeon 560 graphics. The laptop probably comes with High Sierra pre-installed so I'm gonna give it a go again in my use (where the mid-2014 model froze 5-6 times a day)


Luckily Mid-2017 model originally came with Sierra pre-installed so when it starts freezing I still have the Sierra escape route. Next model after this probably does not have that route anymore.

Dec 17, 2017 11:55 AM in response to ankurscorpio

Well I have exactly the same laptop with the same issue. Took it to the genius bar and they couldnt find out what was wrong and in the end they blamed it on the logic board. They said i need to pay over 500 pounds to replace the logic board. So fed up with apple, they are starting to lose it, if only steve jobs was alive! Tim cook just a business man that cares only about money and not about innovation.

Dec 17, 2017 11:12 PM in response to ekwin123

After one full weekend of use, I can confirm that High Sierra on mid-2017 MBP with latest updates do not suffer the same issues as mid-2014 MBP does. The biggest difference in the two being Radeon Pro 560 GPU on the mid-2017 vs. nVidia GeForce 740M on the mid-2014.


Or atleast three days was not long enough to experience a freeze.

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High Sierra freeze

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