High Sierra freeze

physiobob wrote:

Agree with you dood. I have NEVER has my MAC air laptop FREEZE. Now it is freezing every 5 minutes.

Who are you agreeing with, please quote the comment so we all know. If it was me, my MacBook Air does not freeze, and my Mac Mini less so now I've upgraded to HS 10.3.2.

Yes same with me... they said my logic board is damaged. How can that happen by updating your operating system.. stupid apple! Ruined my perfect laptop. My laptop does not even boot up anymore it gets stuck on the apple loading bar.

:( so sad.

ekwin123 wrote:

Thank you very much RJW2 for spelling it out for mrwrighty... He (mrwrighty) fits the customer profile that companies target to exploit.

I didn't mean anything by it. I've had my suspicions about this exact thing.

The way this has been handled by Apple is very surprising. When I called Apple, their support person seemed completely unaware of this widespread problem.

I never thought the issue would survive past 10.13.1

Yes it is so ridiculous... when I went to the genius bar they were trying to downplay it so much to the point of saying only 1% of mac users experience this issue. I said well there is a forum filled with people complaining about this exact same issue and you guys are saying you are unaware of the issue. Very unprofessional and disappointing because I had so much love for apple. It seems this new era after steve jobs are only interested in mass profit rather than innovation. A good example is the iphone X, why release an iphone X with top specs why not just put those specs in the iphone 8????

I think there are tradeoffs in passing the knowledge of the possibility of a bug down through your support organization before you have actually reproduced it and have a certainty of the cause. I have never seen Apple acknowledge a problem until they had a fix - and they probably have a good reason for that.

From my own experience with usb audio being stepped on in an earlier release - for months people complained in the forum and no one in support seemed to know about it - until the fix in an updated release was made known - and then it seemed only a higher tier of support could acknowledge it.

ekwin123 wrote:

Yes it is so ridiculous... when I went to the genius bar they were trying to downplay it so much to the point of saying only 1% of mac users experience this issue. I said well there is a forum filled with people complaining about this exact same issue and you guys are saying you are unaware of the issue. Very unprofessional and disappointing because I had so much love for apple. It seems this new era after steve jobs are only interested in mass profit rather than innovation. A good example is the iphone X, why release an iphone X with top specs why not just put those specs in the iphone 8????

The iPhone X was always set to launch on the 10th Anniversary of the iPhone and Apple will make a big play on that together with new hardware and features. the iPhone 8 spec is very close to the iPhone X in all but the Screen type and resolution and Face Recognition. Both use the same processor but the iPhone X has 3GB RAM compared to the iPhone 8 2GB RAM. Apple being Apple, you cant of expected them to let this Anniversary pass without shouting about it in typical Apple fashion especially where mobile devices are concerned.

I have this issue too with a new mac pro, complete clean install of high sierra. If I walk away from the computer for an hour and come back, I can move the cursor but that's it, I can't click or scroll and all apps are frozen. Only a hard reset gets me going again. I take it no-ones found a workaround yet?

I did complete reinstall on clean SSD twice on my mid-2014 MBP back then. It had zero effect on the freezes. Clean install, no additional software addded and just Terminal.app was enough to replicate the freezes.

I now have mid-2017 mbp to do my work with. I'm planning to reinstall High Sierra now on the mid-2014 mbp and start debugging

I am having same problems here. And I own macbook pro retina 15(2013 late). Did anybody fix this problem? I formatted and clean install High Sierra but it happens anyway randomly. I have bad feeling about this because you wrote post months ago and there are no update for that so far. I am guessing it is because they stopped support on macbook that manufactured in 2013 now? Because I also have macbook 13inch 2015 model and it updated to High Sierra also but it has no problem.

It is absolutely on their radar, as are the other 1000 issues, and it bugs the **** out of me when I call support and they say the same thing time after time, no matter what the issue. Phoning support seems pointless at this point, vbecause they know about the issue and will either fix it or not. Apple always disappoint and impress me in equal measures.

I’ve given up after a month of trying to fix this via standard methods. Luckily I had warrenty so it’s with them to fix. They say it’s hardware to me on a 2 year old MacBook Pro. This all happened after the high sierra update. It’s totally messed up my cpu and the gpu. Screen can even be looked at any more. Scrambled and mangled. Works in safe mode though. So more than a hardware problem if you ask me.

I thought cooling the gpu fixed the freezing but it didn’t. So I did what you described but no luck. It starts right after the first booting. Now it freezes everytime if I start Autodesk Alias. I think the immature contolling of Metal2 damaged the gpu. Not like the update itself broke the gpu, but when you use heavy load works for dedicated gpu, it does. Anyway I think the dedicated gpu is completely dead.

I'm actually quite worried about this whole situation in general. I made the change from Windoze to Apple in 2006, when Steve was still in charge and on the ball. Over the last 12 years, I've watched as Apple products have slowly but surely become worse and worse, both hardware and build quality as well as buggy and bloated OS software. My worry is that if Steves vision is lost Apple may go same way as Windows, what do we do then?

I was seriously considering a mid range iMac Pro for 2018, but if they can't even sort out a simple (for them) issue with the OS that they've designed, I'm inclined to wait and see, even though my 2015 27" iMac now struggles to edit 4K since upgrading to HS.

If they dropped the constant obsession with lighter/thinner/smaller/MORE-EXPENSIVE and actually produced reliable, robust systems that professionals can rely on like they did back in the mid 2000's I'd be a happy chappie.

Jobs was all about the product, Cook is all about the money! Shame on you Apple.

It’s rather curious that running the hardware diagnostic would seemingly fix anything, because as far as I know it doesn’t make any changes. However I have not seen any documentation that really explains everything it does, so it’s possinle it might be performing some simple cleanup operations that would be done with a safe boot, such as clearing caches or repairing the disk structure. I’d be interested to see if other people have the same result, or if it’s just a coincidence.

Sorry everyone, I'm not an expert at replying to lists, and now I'm just venting - I have tried multiple solutions to the problems caused by the High Sierra upgrade on my late 2014 Apple Powerbook, and nothing works. I have to reboot multiple times daily. This upgrade was an absolute train wreck and I'm seriously considering buying a Windows machine that actually works. Please fix this mess Apple, and quickly.