printer problems HPLaserjet M553

Same here with HP LaserJet 700 color MFP M775 :

ERROR: undefinedresult

OFFENDING COMMAND: xshow

MacOS 10.13.1 (HP Printer Software Update Version 5.1)

Has anyone tried to solve this with a High Sierra clean install?

Mark Dannau wrote:

Has anyone tried to solve this with a High Sierra clean install?

Yes. It didn‘t help.

Right, but only black and white and a very poor quality

Hi. macOS X 10.13.2 intalled. Issue not fixed. I tried to remove the printer and then add it. No improvement.

Same problems here on different mac systems

i did 😉 but doesn't help.

+ 1 - Can't print with HP Color LaserJet M553 since High Sierra.

I did HP Update and run MacOS 10.13.2.

Some PDF:s work though. Some don't.

Igor.Shelekhovskiy wrote:

Problem is fixed beta 10.13.3 (17D39a)

Sorry, but it is NOT fixed! Nor in Beta 5...

This also affects the laser jet 1300 series. I am also having problems printing out PDFs.

I have the same problem when printing PDF files (I did not try printing Office-files yet).

It is definetifely a problem with macOS High Sierra. I still have my MacBook Pro from work and we will not upgrade to High Sierra because of a couple of problems High Sierra has in an corporate environment.

Sad to see that Apple's priorities are so low when it comes to professional users.

kverweij wrote:

Hi everyone,

I have contact HP they give the following solution:

Go to the printer driver and instal a new printer. Select Airprint instead of the automatic selection.

I know it's a basic mobile driver but it works for me fine. They are working an a new firmware...

Please also notice that when you search for a new firmware on hp.com to select an older version of the mac version. There is the new firmware 3.9! When you select the newest mac version you get the old version...

I hope this well help some people

Thanks, but unfortunately it won't help in my case. I've installed a new firmware today and it doesn't change anything...

Once again I would like to draw your attention to the HP Support Forum: Re: After Update to Mac OS 10.13 High Sierra - Printer M553d... - Page 19 - HP Support Forum - 6388132

And I replicate my positive experience with MacOS 10.13.4 Beta, although this version should not be used except for tests:

1) MacOS 10.13.4 Beta allows to print on our HP Laserjet 500 color M551n without any special measures and with various apps that had severe problems before.

2) Some pdfs generated with 10.13.1 or 10.13.2 (did not check 10.13.3) that produced the well-known error "xshow..." before still produce this error when printed with Preview and 10.13.4. So they have to be updated or corrected.

3) A word of caution: /Library/Printer/hp shows a lot of interesting changes and additions. In particular there is a completely new folder "laserjet" that does not look like a very systematic coverage of HP printers. And in the folder "cups" there are many new "...driver" entries. And there are further changes in /Library/Printer/hp. Evidently, lots of things happened nad have to be verified during the beta tests. - Nevertheless, great that someting positive happend. Thank you.

I did not read everything about this issue, but i can't print with an HP Laserjet 4000 with preview BUT I can print with Acrobat the same pdf file. Without any problems.