iphone 8 poor/sensitive mic during call

Hello,

I have also had this problem, my iPhone 8 has just come back from the apple authorised repair facility.

They inform me that they have performed extensive tests and found nothing wrong. If I find that the problem still exists (it does) then to reset the phone to its factory settings and set it up as a new phone without using a back up. I have not done this yet but plan to do it at the weekend just to see if there is something corrupt in my backup.

My back up has been used on various through the years and I can only assume that the repair facility believe it is corrupted in some way.

Is there anyone who is experiencing this microphone problem that has set up their phone from scratch? (Without using a backup saved in iCloud)

Hello Stockholmred

I see the problem that when you calling and the sound not well right? You were sent to the Apple warranties and then it comeback they said Meditate no anything else going wrong. So with my experiences that you should try to change your Wifi internet modem.(Maybe the modem out of date or any mistake) And make sure your data always backup in the icloud storages. Sometime If the icloud full you can be able delete them to free your storages coz everything you saved there it were recognize and remember. Dont worry.!! (SIS- intelligence)The icloud should not be too full with warning system annoying. Because These action status sometimes affectted to the data sound voice call or your Media sound also.

Goodluck

Hello !! I see the problem that when you calling and the sound not well right? You were sent to the Apple warranties and then it comeback they said Meditate no anything else going wrong. So with my experiences that you should try to change your Wifi internet modem.(Maybe the modem out of date or any mistake) And make sure your data always backup in the icloud storages. Sometime If the icloud full you can be able delete them to free your storages coz everything you saved there it were recognize and remember. Dont worry.!! (SIS- intelligence)The icloud should not be too full with warning system annoying. Because These action status sometimes affectted to the data sound voice call or your Media sound also.

Goodluck

I did factory reset and problem went away until I reinstalled my back up. I must have my back up because I can’t lose my text message history.

They keep giving me recycled useless suggestions to fix this problem, today they told me to wear a tinfoil hat.

I got my iPhone 8 about a week after they hit the streets. Same problem with the microphone & low volume on phone calls unless using the speakerphone.

Very unhappy with the performance of the phone in this regard. Too bad my iPhone 6 has a battery that only lasts a couple of hours off the charger or I would return the 8.

The problem seems to be with sensitivity of the mic. Cancelling "noise cut off" in general/accesibility/noise reduction improoves this issue. So the problem might be solved maybe in the soft... Why do we pay for devices as beta testers? Next move should be on our side as a class action lawsuit

Yes. I hate this phone with every fiber of my being. I am also on iPhone 8 number two and NO ONE CAN HEAR ME. I work as a personal assistant, so this is especially frustrating. Have you found a fix?

There are many of us with this problem. It’s nig the WiFi or router- it’s the phone itself. The microphone cuts out- unless you hold the phone perfectly still and shout it sounds muffled to person on other end. You can reset the phone, exchange it, bring it to Apple store, change settings etc and it’s no good. There are so many with this issue. A response from Apple acknowledging that indeed there is a problem and they are aware and working on a solution be it an update, new mic repair, recall, whatever. But it seems we are all being ignored or fed a line to reset the phone or check settings or call WiFi company. This problem occurs in just plain old talking on the phone. Which should be working! I bought a $1,049 256gb iPhone 8 Plus, I shouldn’t have to put earplugs on or use speakerphone as the only way to make calls that people can hear me. Apple please promise us a fix is in the works. Thank you.

Yes, same here, this is my 2nd Brand New iphone 8 Plus and reading all these posts, everyone is getting new ones and then another new one replacing the first one, etc and having the same issue. I also hear everyone trying to go to Apple Stores and standing and dealing with this issue for Hours and Hours and they really are not getting the results they wanted. So, why go into the store if i'm going to have the same experience. Apple needs to get this solved Now! These phones are expensive and I too, use it everyday and need it to function as a basic phone, Apple is ignoring this problem. My word , put a software update out that actually will help us fix the problem. I have tried everything suggested on this forum and Zero have fixed the issue. I hate always using my speaker phone for a call. I dont want others to hear my conversations from the person on the other end of the call. Apple, Address this issue Now and Fix It Now. Apple is monitoring these feeds and comments. Trust me they are and they are aware of the issue, we just need to get a Fix for it. I have such delays on sending pics via texts too. Select a pic and then go to a text option and the phone just sits there and sits there.....its like its frozen and then, no joke, 15 - 20 seconds later it moves to the text contact screen... Its really getting annoying. All my calls, I hear "I cannot hear you" " You sound like you are in a tunnel and its garbled and cutting out"...Ridiculous. $1,000 phone doesn't work. I need it to work everyday and on every call. Apple, do let us know what is going on. Thanks everyone for all your comments and opinions and suggestions.

I didn’t really find a fix.... as I mentioned, I swapped out the mic from an 8 running iOS 11.1.2 and that resolved it because the issue is underlying in the software/firmware. The only thing I can come up with is any iPhone 8 updated past 11.1.2, damages the mic. Im only seeing all these defective mics in iPhones running 11.1.2 or later. I am now using the X with 11.2.5 and solid. I feel it’s an “8” issue on

My software is up to date and still having issues on iphone 8 plus. i hear people with iphone x's experiencing the same issue. If it is an iphone 8 plus issue then Apple needs to address it ASAP! There are a lot of us out here/there! I cant use my phone and i've done the whole replace the phone deal and still, its like they have a batch of bad phones they keep giving us. Why in the world would my backup be the issue, someone suggested it was corrupted. i have used the same steps to back up all my previous iphones clear back to the iphone 3 or 4 which ever was the first one. And have kept everything updated and clean. They dont fix it i'm switching companies. I have love Apple but.....lately we are getting ignored. Then the whole iphone X having a delay in answering phone calls, come on Apple.

Still having the same iphone 8 plus issues after months of having the phone and issues. See, everyone, Apple is reading these comments we all leave. Yes, I have had many comments removed, which i find way funny because we are letting others know what doesnt work. Apple knows whats up with all of us and are not addressing it. They remove our comments because we are speaking the facts. Still having delays in the pic and texting options and delays else where too. Have rebooted my phone daily and its getting old. I have updated to the latest software as well and still having issues. Apple Hear Us and Fix these Problems!!

This may be the case with this one. Apple needs to get on this . I hope we all get an official printed card in the mail stating we are entitled to participate and get something out of all these headaches we all have and are getting. Apple needs to address this Now.

Yep, constantly having to reboot is not ok and AS A WOMAN I feel especially unsafe with this phone. What if the moment I really need to call someone for help, need 911 or whatever it pulls the usual and decides not to complete the call or needs one of its hourly reboots?! Or, the call goes through, but the 911 operator CANNOT UNDERSTAND ME BECAUSE I AM MUFFLED?! Maybe Apple needs a few people filing lawsuits due to this danger and then they will finally acknowledge this issue and make a fix......

I contacted the Apple support on twitter by direkt message. They have been helpful.

I erased my phone and tested it. The problem still existed.

So I restored it with my back up and of course the problem is still there.

Apple customer support phoned me and could hear the problem first hand. They have booked me in for a Genius Bar visit on Tuesday. Their suggestion is to replace the unit and they say it is a hardware fault.

I will see what happens on Tuesday and report back.