iOS11 notifications disappearing from lock screen

I have only experienced this once I updated to iOS 11. Turning off “show in history” seemed to make it stop for me. Only problem I’m still having, outside of messaging, is when I go to call someone, my screen freezes and I have to use Siri until I can restart my phone. I’ve had this issue since sometime in iOS 10.

Edited to add: my phone is 6S.

I also noticed that the issue only seems to occur when "show in history" is turned on and the message contains content in the body, if I send myself an email with a subject and no content in the body the message does not disappear like the other notifications do for some reason.

Me too!! Everything BUT email messages stay on the lock screen for me. I’m running an iPhone X on 11.1.

Also, I’m not getting any News notifications on my iPhone X; they’re showing up in my old iPhone 7 and my iPad Pro, but not my iPhone X. I even wiped my iPhone 7 thinking maybe the notifications were only going to one phone, and that didn’t help.

I also noticed that the issue only seems to occur when "show in history" is turned on and the message contains content in the body, if I send myself an email with a subject and no content in the body the message does not disappear like the other notifications do for some reason.

Again - same for me. I sent a test to myself with “Test” in the body, and that stayed. email messages with more than a few lines disappear as soon as I unlock (but before I swipe up), and all other notifications remain.

This issue is still happening to me. I wear my Apple Watch to bed so my notifications also come through on that but just like the phone, there are no notifications in the morning when I check.

APPLE FIX THIS ISSUE ASAP! It’s getting really frustrating when my husband is currently half way round the world and I don’t realize he’s txt me when I’m sleeping 😡

I am pretty sure the problem is that if something crashes on the lock screen the IOS will not recycle the lock screen unless it reboots, restarts, or goes through a few of the things like Settings>General>Accesabilities>BoldText which will just recycle the lock screen with the display.

You need to find what is crashing the screen and get rid of it. From what people are reporting here is it is typically, widgets, notifications, keyboards, wallpaper, etc...

Apps may be sending bad notifications. You may not even see those get to the screen so you should go through and shut notifications off for the lock screen. You should do this for all of the games and anything but the most important items. This is a pain because you go through every app but most apps do not need notifications anyway. Then recycle the screen and see what that did.

If not move onto the widgets. On the bottom of that you can remove all but the news calendar and Siri’. Try again.

If not change the wallpaper to a satandard non active wallpaper. Remove custom keyboard apps including the ones that show graphics.

If nothing else works start deleting apps. If after that still nothing then you need to reset and only sync back the recent emails and recent messages. Something has leaked onto the lock screen and is crashing it.

If you know an iOS developer they may be able to look into it and find the app but usually as soon as you start looking things like this go away so maybe just look up the battery usage at the bottom of Setting>Battery for the last week and see what is there.

Note: I do not do software developement or support for iPhones so this is all a guess from what I have seen in my phone and gathered from others.

I don't believe this is the case here. Originally this was my thought as well, and I went through several troubleshooting steps to determine the issues. I have almost all notifications turned off, except for messages, and mail (the ones I notice the issue on). I don't use live wallpapers, I have all motions turned off, and I don't use night shift or anything else that affects the lock screen. I even tried turning off my apple watch completely, as well as control centre access from the lock screen. Finally, I did a complete factory reset of my phone, did NOT restore from back-up, and it was still happening with only default apple apps installed. None of these steps solved the issue.

The ONLY thing that has fixed it for me is turning off "show in history". This leads me to believe there is a bug with notifications being stored in history which causes them to disappear from the lock screen after a period of time.

I do not think that it may be a bad app or widget. I restored my iPhone using iTunes to see if one of my apps was causing this issue.

After restoring my phone and receiving a text message from Apple (I had 2fa enabled), the text message notification disappeared from the notification centre, 30 seconds after I received it. It seems to be a bug in iOS, at least for me

I agree. I have tried almost everything and it seems the only way to solve this issue is to turn off show in history, which defeats the purpose of the notification centre altogether. I’m quite surprised no one has reported this bug before this thread... it occured to me in iOS 10 as well

Agree that the "fix" here (turning off show in history, which does "fix" the issue for me as it does for others) defeats the purpose of the notification center. In iOS 10 I got to see my emails on the lock screen and in the notification center. Same with my iPhone 7 running up to iOS 11.1. This has only been an issue for me on my iPhone X.

One update: only the email messages to my work Exchange account disappear when "Show in History" is turned on; messages to my personal GMail account remain. The mailboxes behave identically when I turn off "Show in History" for each account.

I am having the same issue and had been searching for a forum for weeks. Mine only happens when my phone is charging though and it’s erratic. Sometimes it disappears after 2 minutes and sometimes is closer to an hour but it always happens! Please help!!!!

Just realized its also affected the calendar.

I have two appointments today at my house at 8am and they are both entered into the calendar with the same alert options but only one displayed on my phone when I set for the notification to come yh

They’ve evidently new & improved the notifications. It’s been making me crazy until I found this https://ios.gadgethacks.com/how-to/get-most-out-ios-11s-new-lock-screen-style-no tification-center-0177955/

That's not really relevant to this thread. The issue isn't how the notification centre works. It's that if we don't touch the screen at all - for example, overnight while sleeping - when you come back to the phone, the notifications have disappeared. They don't appear in the "earlier today" section - they don't appear at all. Badge notifications remain, it is only lock screen notifications which are affected.

Lock screen notifications should not dismiss until you dismiss them, even in the new notification centre. This bug makes them dismiss themselves.