High Sierra contacts not working

My guess is after you deleted the items you didn't restart then empty the trash before opening contacts.

You can verify if Contacts.app is working by testing in a new User.

CREATE A NEW USER

Go to System Preferences --> Create a New User in Users & Groups.

Switch to the New User by logging out/in or use Fast User Switching.

Log in with your Apple ID but only select contacts to sync.

Open Contacts.

Do you still see the issue?

Hello, My Mac has been working fine since upgrade to High Sierra a couple of weeks ago. Sorted all my contacts last week.

Then tonight, same problem as Davo10101. One bounce, then nothing and right click shows app not responding message.

Tried in another user account on same machine and exactly the same problem.

Any new suggestions ?

Thanks in advance.

Yes, they are visible on the web, and work appropriately. They also work on my iPhone, and iPad, and a second computer that is running 10.12, Just not on my MacBook that was recently updated to 10.13.

The contacts app loads and within a few seconds goes to the spinning beach ball and indicates "Application not responding". Curiously enough I created a second login on the same machine using the identical AppleID login, and that newly created login works correctly.

I have reloaded the OS with no change. I have also and logged out and back into iCloud and contacts still hangs. I have also deleted the .prefs, and removed Addressbook folder in ApplicationSupport with no change in behavior, Booted in Safe Mode, and all the other suggestions found here. Annoying.......

Hello,

I have just reported this bug as a developer at Apple Bug Reporter. You could do the same, but be prepared to submit technical details. Open the Console app, under the category System Reports, you should see a Contacts_DATE_MACHINE.hang report. Right-click on it, select "Show in finder", and attach the file to your report.

Or else you can use the standard customer feedback system. See here for a list of feedback mechanisms : :http://www.idownloadblog.com/2016/04/15/how-to-submit-feedback-and-bug-reports-t o-apple/

Hi guys/girls :-)

I'm having problems with the Contacts app in High Sierra as well! Different symptom though:

I'm not using iCloud to sync contacts, only via Google Contacts. What's happening is that when I start to create a new contact, the entry disappears after a few seconds. I'm guessing it's when the OS wants to check/sync any changes, despite me not using iCloud for my contacts.

I then used my iPhone (iOS 11.0.2) to create the contact and within a minute I have my new contact in macOS Contacts app as well. The syncing via Google Contacts works as normal, which leads me to think, as others have, that the fault is with the Contacts app - as I'm not using iCloud for this.

I hope Apple recognises the bug and provides a fix asap. For now I get by using the phone as entry for new contacts.

Apparently, the original bug report is #35087630, so any further report will be closed and marked as a duplicate.

On the other hand this means that Apple is likely to fix this bug in the next iOS update.

It has been known for long that major X.0 MacOS updates are buggy, with X.1 updates solving almost all the problems.

I've reported this a number of times to Apple -- it's been almost one and a half months -- so I surmise that they aren't interested. It's pointless continuing to report an error, diagnostics, and a proposed fix if the recipient doesn't not wish to listen or respond. I do not wish to be accused of abuse.

I am now more interested to hear whether anyone is seeing the same diagnostics I mention.

Here is the cold, formal, and hollow answer I got from Apple:

I've already performed a reinstall. It didn't fix the problem unfortunately.

I'm currently having to work with SIP off and suggestd unloaded. I'm not happy about this, but I really have no other option if I wish to access my contacts, which is about as fundamental an action as I can imagine these days. It's also been a massive time-sink trying to unearth the issue.

If you are talking about clean install ( cleaning the hard drive completely ) and after that no unidentified apps are installed the machine will be as in new condition also there are no issues in hardware .

In my system sometimes if an issue is there in any application and creating a new user account also not helps , then what to do its an immediate decision to install the operating system , also after installation cleaners , apps , anti virus are not be installed , that will create more and more issues .

This is an experience , but in the forum the members can only given suggestions , implementation to follow or not follow totally goes to the user .

And regarding SIP do not disable it by terminal command , let it be enabled .

Try to use the system in a very easy way , the more apps are installed probability of computer malfunctioning increases .

Thanks !

I've seen this happen on a new iMac fresh out of the box. Logged in with Apple ID and selected sync. Nothing else installed. Sync failed. User had three other devices. Sync worked perfectly with one device but not on others.

The fact that is only affects some users and some devices is making it very difficult for Apple to track down the cause.

In the mean time, you could try adding a Gmail account and move your contacts to Google and see if that syncs properly.

Google are an advertising platform. The last thing I would choose to do is give them my private information. Many of us can't do that without breaking client confidentiality.

Regarding tracking the issue. It might help Apple if they talked to those of us who have the problem rather than ignoring us. They might find some of us have the chops to assist.

One more thing I found today:

If one attempts to open the Contacts app with suggestd loaded -- although behind the scenes it is failing with "Service exited with abnormal code: 1" -- then unloading suggestd while Contacts is unresponsive results in the Contacts app opening and behaving normally.

I will try unload/load suggestd. Contacts could just be waiting for a flag that never occurs.

Nov 10 07:22:42 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22525]): Service exited with abnormal code: 1

Nov 10 07:22:42 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:22:45 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22526]): Service exited with abnormal code: 1

Nov 10 07:22:45 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:22:48 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22527]): Service exited with abnormal code: 1

Nov 10 07:22:48 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:22:51 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22529]): Service exited with abnormal code: 1

Nov 10 07:22:51 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:22:54 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22530]): Service exited with abnormal code: 1

Nov 10 07:22:54 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:22:57 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22531]): Service exited with abnormal code: 1

Nov 10 07:22:57 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:00 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22532]): Service exited with abnormal code: 1

Nov 10 07:23:00 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:03 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22533]): Service exited with abnormal code: 1

Nov 10 07:23:03 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:06 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22534]): Service exited with abnormal code: 1

Nov 10 07:23:06 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:09 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22535]): Service exited with abnormal code: 1

Nov 10 07:23:09 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:12 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22537]): Service exited with abnormal code: 1

Nov 10 07:23:12 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.

Nov 10 07:23:16 sati com.apple.xpc.launchd[1] (com.apple.suggestd[22538]): Service exited with abnormal code: 1

Nov 10 07:23:16 sati com.apple.xpc.launchd[1] (com.apple.suggestd): Service only ran for 0 seconds. Pushing respawn out by 3 seconds.