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High Sierra contacts not working

Hope someone can help. I am trying to use Contacts on my Mac since upgrading to High Sierra.

I keep my contacts in iCloud.

Whenever I open Contacts, no window opens. It changes the menu bar to Contacts but nothing happens. Right clicking the dock icon says "Application Not Responding".

I unchecked contacts in iCloud (System Preferences > iCloud) and was then able to open contacts. The second I re-enabled contacts in iCloud and immediately the app froze again.

Is anyone else having this issue? I'd love to know how to fix it - I use contacts all the time.

MacBook Pro (Retina, 13-inch,Early 2015), macOS High Sierra (10.13), null

Posted on Oct 11, 2017 6:55 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2017 7:01 PM

Start with this fix:

  • Quit Contacts.app
  • Go to User’s Library.
  • Navigate to ~/Library/Application Support/AddressBook
  • Make a backup copy of this entire "AddressBook" folder. (in case things goes wrong.
  • Delete the file AddressBook-v22.abcddb
  • Restart Contacts app (on Mac) and this file will be repopulated.


Dave Sag posted these steps that fixed sync for him. https://discussions.apple.com/thread/8086745?answerId=32374121022#32374121022


  1. quit Contacts
  2. open ~/Library/Containers and delete anything with addressbook in its name
  3. open ~/Library/Application Support and delete anything with addressbook in its name
  4. open ~/Library/Preferences and delete anything with addressbook in its name
  5. open ~/Library/Caches and delete anything with addressbook in its name
  6. opened System Preferences : iCloud and uncheck contacts
  7. restart your mac
  8. when it boots back up open System Preferences :iCloud and check contacts


Another user posted this fix:


I logged in to iCloud.com, and under Settings > Advanced chose "Restore Contacts", and then restored the contacts from a backup that iCloud.com had automatically performed yesterday. Then, all my contacts appeared on my iMac. Do note that all contacts that have been added after the backup will be lost.


Show User's Library

The User's Library folder is hidden by default. To unhide:


Option 1) Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.


Option 2) You can also select the Home folder in the sidebar of a Finder window.

Pull down the “View” menu and select “Show View Options”

Check the box for “Show Library Folder”


User uploaded file

126 replies

Apr 16, 2018 9:58 AM in response to JohnOwen

or why:

a) never install a new Mac operating system until it has been out at least 4 months

b) keep a second Mac within reach of the first with an older operating system so you have something that works


I gave up (for the time being) trying to enter new contacts on my newest MacBook with High Sierra, and now make all those entries on the adjoining MacBook running 10.10.5. They enter without problem and appear seamlessly on my newer Mac through iCloud. So many of the elaborate fixes offered in this forum are often not needed and cured by later updates. I find 9 times out of 10, problems I have are not anything specific to my Mac, just operating system bugs that updates later cure.

Apr 26, 2018 12:29 PM in response to Davo10101

I am having SERIOUS issues with Contact - Since this new Software Update; My Contact won't "Upload" to iCloud; Things are very inconsistent. I'm wondering if others are having this same problem.


I already went to Apple - Went to the "Genius Bar" - Spend several hours! Can someone please shed some light on this?


Is there some sort of Bug that needs to be worked out?

High Sierra contacts not working

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