High Sierra random display sleep

Same issue. I agree with previous comment, this only seems to happen to me when unlocking with touch id. Unlocking using password seems fine.

FYI - Running macOS High Sierra 10.13.1 on MacBook Pro 2017 with Touch Bar.

Thank you! Will send them this. Do you have a complete log during the time this happened? Please copy the whole thing and share it e.g. via pastebin.

You tried to upgrade to 10.13.2? Maybe a problem is solved?

This problem was solved in the release 10.13.3 🙂

P.S. At least in my case

I am not using an external monitor, but I am having the same issue otherwise. My display (and maybe the entire computer) goes to sleep somewhat randomly. I don't believe that it has gone to sleep while I was typing or using the mouse, but I would say that it has gone to sleep 5-10 seconds after I stop interacting with the computer.

Has anybody taken this issue up directly with Apple via support or a genius bar appointment? This is a critical issue and is making my laptop almost unusable. It happens both on its own and when I have it plugged into an external monitor. I thought perhaps it was the external monitor but that isn't the case. This also never happened prior to the High Sierra update.

If anybody has any further information or evidence that this is actually being looked at by Apple, I would appreciate it.

Thank You.

Same issue here. Several times a day, display will turn off while I'm actively using the computer.

2017 MBP 15". This did not happen before High Sierra. No Norton, No Symantic, No MS Office.

I am usually connected to an external monitor. LG 5k at home, and some cheap $200 LG at work.

When upgraded to High Sierra after a short while the touch bar on my Macbook Pro (2016) started to flicker when the display was in sleep mode or screensaver was active. This got worse after a few weeks the touchbar started to flicker more, even when the display was active and I was using the computer. So I decided to hand in my Mac on service and got the "top case" replaced on warranty. (bottom chassi, keyboard, touchbar and battery)

After I got a new touchbar I have not run in to this issue anymore and I have been using my Mac daily now for 2 weeks.

Hello everyone, SAME STORY here!

MacBook Pro 2016 13inch with Touch Bar. This issue never occurred until I upgraded to High Sierra (current ver 10.13.1).

Whenever I stop interacting with computer, display falls asleep w/i 10-30 seconds. And I have to wake it up and insert password to login back (just as if laptop went to sleep). What is already done:

- checked Energy Saver preferences

- SMC & NVRAM reset multiple times

- re-installing of MacOS

- connecting/disconnecting different USB-C devices to check if they caused the issue

So, impossible to read email or internet content. Extremely annoying!

Same issue here after upgrading to High Sierra. But I may be the only one running on an older 2009 Mac Pro tower - no touchbar / no thumbprint. Runs beautifully except for the issue that my screens go to sleep randomly and I can't get them to come back on without rebooting. The computer clearly keeps trucking along in the background as videos keep playing despite the screens sleeping.

Same here, and it's driving me crazy. I'm actually experiencing this on two different late-2016 Touch Bar macs — both my personal laptop and my work one have the exact same behavior. Even without any screen saver, energy saver, or display sleep settings on, the screen randomly turns off after ~10-20s of inactivity. Seems to happen a little more when plugged into a monitor, though I've also seen it happen untethered.

I don't remember experiencing this before the High Sierra upgrade. There's also a Stack Exchange thread on the same issue and it hasn't seemed to go anywhere.

I'm also having this issue for the last month or two on my 2013 11" MacBook Air. Never had it before. It seems to only happen while I'm typing a lot quickly. I checked to see if I'm accidentally hitting a keyboard command for sleep, but they all involve the power button, which I am definitely not touching.

I have mid 2012 13” MacBook Pro High Sierra 13.3.3. I’m having this issue as well. There are no magnets nearby and I have messed with energy saver settings, reset NVRAM, reset SMC, reinstalled os, and tried safe mode. Reinstalling the os and safe mode allow the display to stay awake for a few minutes before the issue arises again of my MacBook going to sleep every few seconds. The issue occurs whether an external display is connected or disconnected.

I have this same issue... in fact, a lot of random issues after updating to High Sierra ( screen blanking out, trouble waking up from sleep, constant connection loss with printers and/or people on my network, losing connection with magic mice, etc.. ). One fix at a time I guess. As per others in this thread.. screen will go black/sometimes screen saver will come on WHILE I'm using the keyboard or sometimes 5-15 seconds after I am done. Sometimes it will come back on by itself, and sometimes I have to press the keyboard/mouse to make it wake up. I may even have to do a hard reboot on occasion. It all seems to be random when it happens, and the issue may not surface every day.

I have an older Mac Pro (non-laptop of course), so obviously my errors have nothing to do with TouchID or a lid sensor like others have stated.