iPhone 8 on iOS11 keeps disconnecting from wifi

Ever since iOS 11 released my phone disconnects from wifi constantly. I know it is not my device specifically bc I had issues on my 6s+ and issues continued when I upgraded to an 8+. Has anyone else had this issue or have a fix for it?

Posted on Oct 13, 2017 12:10 PM

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Posted on Jan 16, 2018 8:45 PM

I got the iphone 8 plus about three weeks ago and since the day I got it I noticed it would constantly disconnect from wi-fi as soon as I locked my phone. After spending 3 hours on the phone with an apple rep. Who had me reset my phone, my router, and connect to itunes for software I still had the same problem. Today while trying to connect to wi-fi I accidentally clicked the i on the right side and realized there’s an auto join button which was off. I clicked it on and my problem was fixed!!! I have not disconnected from wi-fi. I even left my house and it joined automatically when I got back.

75 replies

Dec 29, 2017 9:37 PM in response to Ace16-23

Hello Ace16-23

I have contacted Apple Support, spoken with multiple senior advisor's and to my surprise only 1 out of all of them knew about this Auto-Login or showed me that he knew.

Now he told me that it is supposed to work in that manner i.e (Disconnect when iOS device is locked and Re-Connect (2-4)seconds approx. when you wake the iOS device)


Auto-Login -> is used for Captive networks i.e Hotels,Restaurants etc.


Now if it's supposed to work in this manner there are a lot of issues:

1) When Wi-Fi disconnects the Cellular Data turns on that means you are using a Power-Hungry Chip which drains your battery a lot (I have done tests and compared)

2) For those who cannot afford to have a Cellular Data plans or afford to keep their Cellular data on since they may have a limited bandwidth.

3) In certain location Cellular Data doesn't work .

So in my opinion it shouldn't be enabled for every Wireless Fidelity network you connect to!


I have given this as Feedback to Apple and to that Senior Advisor !


If you also have it or if you know others who want a feature change please give feedback to Apple Product Feedback - Apple

Nov 30, 2017 7:49 PM in response to DjTaym

I too am having the same problem with my IPhone 8! Switching from a 6S to an 8 and ever since, I’m repeatedly having to turn my Wi-Fi on and off to get the phone to work. I’ve reset router and reset all network settings. Brought momentary resolution and then starts to get hung up again. I notice it happens more frequently after watching a news clip or listening to audio. Factime is essentially useless with this problem.

Jan 2, 2018 1:13 PM in response to Corgetta15

This issue drove me nuts today - my iPhone X would connect to wifi at my sister's house for about 10secs and then continuously connect / disconnect for a second or so each.

I tried all the suggestions in this forum and other places, but nothing helped.

So I thought that this may be related to an ill attempt of going into power saving mode or something like that. I connected the phone to a charger, and sure enough the phone no longer exhibits this faulty behavior. Even more, now that it charged to 59% it holds the connection! Could this be related to some of this new iPhone throttling "feature" due to a low performing battery? Just know that I was nowhere close to low power mode, I had at least 35% of battery when I plugged it in.


Any thoughts on this one?

Nov 2, 2017 1:12 AM in response to brenden dv

I have the same issue. The wifi is getting disconnected constantly. I changed my iphone from 7 to 8 plus. With iphone 7 I did not have that issue even though it was with the latest update. I got the iphone 8 plus yesterday and from minute 1 I have this issue. I updated it to the latest version and tried everything it is suggested here but nothing worked. Please help.

Nov 17, 2017 9:44 AM in response to Dikssi

It's not stupid to ask questions if you don't know. Its the name of your WiFi network. You'll have to log onto your router to change it - but first - look under settings and see if "Wi-Fi" has a long name to the right, or a short name. Don't put-in the effort of logging into your router and changing something to potentially risk nausing-up your entire network if it doesn't look a good-fit for your particular issue (different people in this thread likely have different problems).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8 on iOS11 keeps disconnecting from wifi

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