Bluetooth not working High Sierra

Hi there,


Updated my OS a while ago (2 weeks?) and my Bluetooth isn't working ever since. Turned it on and off a few times, didn't work. So I decided to reset the Bluetooth module, that didn't work either. Neither did removing all connected devices.


The problem is that my Bluetooth keep searching for devices, but can't find any.


Any ideas on how to fix this? People with similar problems?

MacBook Pro (15-inch, Late 2016), macOS High Sierra (10.13)

Posted on Oct 23, 2017 2:08 PM

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Posted on Jan 3, 2018 2:01 PM

I just updated today and had to have Apple support walk me through a fix...


After restarting everything in sight. AND disconnecting and reconnecting everything. AND debugging the Bluetooth. Nothing worked. I noticed Bluetooth didn't even give me the option to turn off and next to "Devices" above the empty list was a spinning wheel... searching... for anything.


Apple walked me through powering down and rebooting the SMC.


The simple process (Mine: MBP 2015 15" Retina)

1. Power down

2. Hold SHIFT+ALT+CTRL (on the left side of the key board) + POWER BUTTON for 10 seconds

3. Release all keys

4. Press the power button to boot up


Bluetooth preferences opened up like new. I can turn them on and off and every bluetooth thing in sight was an option.


Typing this from my wireless keyboard now. Hope this helps.

184 replies

Dec 9, 2017 2:17 PM in response to bronsrobin

I've macbook pro mid 2014 with Mac OSX High Sierra (today version 10.13.2). And I have a lot of negative experience with macbook bluetooth + bluetooth headset (Parrot Zik 3). There is no any issue with iOS + Parrot Zik 3, Android + Parrot Zik 3. So when I connect my headset to macbook on Sierra it was only issue when i checked Parrot headset Mic input (almost time it doesn't work), Mac OSX can't work properly with wireless microphones :-( But after updating to High Sierra 10.13.2 the sound in headset stutters after playing in some minutes. Apple, please, fix issue with Bluetooth!!!

Dec 21, 2017 3:13 AM in response to Roy Bradshaw

Further to the above oddity. Several years ago my earlier Mac Pro was rather noisy. I was able to put it the other side of a thin plaster wall and added an old seat cushion as additional noise reduction.

I have just removed the cushion and the horizontal mode of moving the mouse is better, but not perfect, it is still better if I use it effectively on its side. It will actually work from the other side of the room if I move it on a vertical surface, but not at all if I am more than 5 ft from the tower and on a horizontal surface. Is it my Mouse that is at fault?


I don't know if this is relevant to others problems, but in the past - before Sierra - I could switch on my Magic Mouse and it would connect automatically, now I have to go to the Bluetooth symbol in the top bar and using a different wireless mouse I have I then have to select to connect to the Magic Mouse. Just a bit inconvenient.

Dec 25, 2017 4:35 PM in response to bronsrobin

I'm using MBP Retina 2015 running High Sierra 10.13.2 (17C88).


Have tried ALL of the solutions in this thread and can not get the mac to see my BT headphones.


Losing my patience with Apple. They are complacent about their brand loyalty, they don't listen to their customers who pay a premium for Apple products. Being able to use Bluetooth headphones is one of the most BASIC features you expect, and this thread shows there's obviously a bug here.


Come on Apple FIX IT, you have competitors people will happily walk away to.

Dec 27, 2017 5:34 AM in response to bronsrobin

Has anybody found a fix for this? My device connects but immediately disconnects with "The Bluetooth device “TSR-7810 FCB60E Bluetooth” cannot be selected for audio output. Please verify your Bluetooth settings and configuration or select another device."


It worked before the update...i have disconnected and reconnected to no luck. Help?

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Bluetooth not working High Sierra

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