Music keeps pausing / skipping since updating to iOS11

Ever since I updated to iOS11 (specifically, I'm on 11.0.3 right now) on my iPhone7, my use of Spotify has been completely messed up. The music will just randomly pause or skip to some random place in the song. Sometimes it works fine, and sometimes it will do this so frequently that it's unusable. There seems to be some correlation with movement. For example, it happens a lot when I first stick my phone in my pocket. Sometimes instead of just pausing it will cause Apple Music to start playing. (When this especially annoying feature kicks in, I can usually get rid of it by rebooting.) Often, none of my earbud controls will work, or if they do, the pause button will cause Apple Music to start playing. This is almost certainly an iOS11 issue rather than a Spotify issue because not only did the problem start exactly when I updated, but I noticed that the problem affects apps other than Spotify (though Spotify is the app I used the most by far). Please fix this, because I'm at my wits end. I'm highly tempted to just nuke the phone completely and start fresh.

iPhone 7, iOS 11.0.3

Posted on Oct 25, 2017 8:44 PM

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143 replies

Dec 19, 2017 5:15 PM in response to HelpfulAppleUser

Yes! I have been looking everywhere online to find information about this but no one else seemed to be making this correlation. At first i though it was snapchats fault and complained to them however this doesnt seem to be the case since even though it is mostly during a snapchat notification, it does this even if i dont get any, and if im just listening. This ossue is starting to get extremely annoying, and it seems as if issues like this tend to happen a lot. Before i switched to ios i never had any of these problems so if apple doesnt seem to be getting their **** together then i will likely just switch back as so far i am very disatisfied with the ios expierience

Dec 21, 2017 11:15 AM in response to DL78

Has anyone found any answers to this? I find it happens most often when I am walking. I initially thought my headphones were frayed, but I purchased a new pair and the same thing continued to happen. I then thought it could be the connector used for the headphones, but after seeing several threads on it, sounds like it is the most recent IOS. Very annoying.

Jan 3, 2018 6:47 PM in response to DL78

This is happening to me too with my iPhone X. When ever I get a notification of any kind my music will stop and not start again until I unlock my phone and turn it on. The same happens when I open any apps while listening to music in the background. It’s incredibly frustrating given that we are on what, iOS 11.2 now? Has anyone found any fixes yet?

Jan 19, 2018 8:52 PM in response to Philly_Phan

No one seems aware of this problem, they just keep asking me to reset my phone - guess to create sufficient inconveniences to deter you from going from help again. 😠 People on the Apple Care app also refused to acknowledge there is a problem. Again asked me to reset my phone. So I've reset my phone more than half a dozen times with no improvements.

Jan 22, 2018 12:16 PM in response to DL78

Same problem. iPhone 8, 256 GB, bought 12/2017, set up as new phone, only installed and use current versions of apps I need. I have ~5300 of my own songs on the device, and I like to listen to them in shuffle mode using Apple's music player. At first I thought there was a "shake" setting but I couldn't find that. When it skips in the middle of a song, it also completely resets the shuffle list. And I know some of these songs are perfectly good AAC or MP3 files that I have listened to multiple times on multiple devices/computers.


IOS 11.2.1


Yes, I know that I can upgrade to IOS 11.2.2, but the problem has been going on for awhile and notes for 11.2.2 only indicate that it is a security update.


COME ON APPLE. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!


-Adam

Feb 8, 2018 7:54 PM in response to NurseNate

I’m having the same problems. I’ll have my headphones plugged in, music plays for like two seconds, pauses, plays, fast forwards or rewinds whatever (why is this even possible) and skips. It also will turn on randomly if my headphones are plugged in and my music app is closed. It ALSO activates Siri at the most random times. I have an iPhone 8 Plus.. got it less than two months ago. Though that’s irrelevant.. I’d like my expensive phone to work properly xo

Feb 17, 2018 5:49 PM in response to TYDEANTÉ

This is totally insane, I am in the middle of washing the car, my iPhone was plugged into external audio speak via headphones and kept pausing now no songs play. I switched to blue tooth headphones, worked for 30 secs then paused again and the headphone blue tooth dropped for no reason.


If they don’t provide a fix I am switching to Samsung with my entire family, thus is a basic function and no upgrades should cause this. They should test properly on all devices instead of just pushing out half baked updates.


I am so angry right now.

Feb 21, 2018 9:29 AM in response to Little Minty One

iPhone SE 64 iOS: I dont give a ****. This is happening since I bought it (so it means since iOS 10) and I think Im a little bit worse and in more deeper **** than all of you, because not only music pauses at random times anytime the phone wants but also any media playing. This includes any video/audio from you name it: facebook app, youtube app, random safari browsing. **** is ****** up so much I even quit watching videos on my new iPhone. My 4 year old iPod touch with iOS 8.4 does a better job for me.

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Music keeps pausing / skipping since updating to iOS11

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