iPhone call volume low

After ios11 upgrade my iPhone call volume has decreased it is difficult to hear or take calls if I’m out or if I’m at busy place

[Re-Titled by Host]

Posted on Oct 27, 2017 6:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2019 6:24 AM

I had a problem with extremely low volume on my Iphone 6 - SOLVED!.

Other functions like, speaker, bluetooth were OK.

The solution was a big surprise to myself - since I was sure it was SW or a setting somewhere.


I carefully cleaned the little slot in the glas in the frontside of the phone where the sound comes out in normal use. I used a little piece of cotton with a little water/soap for dishwashing - do not soak it in water - did this app 5 times. I then used alcohol - did this app 5 times.


I almost cannot believe the change it did ;o) I had to adjust the volume down again.


So in my case it wasn't SW or settings - but simply dirt (not visible to me) that had to be mechanically remowed.


/Torben

229 replies

Nov 26, 2017 2:43 PM in response to Coolarien_2000

I am with you! Apple seems to have a big issue with volume during calls! Look at the long list of people having this issue! We have an iphone 6 plus and 7 plus, both not suitable for making a proper call.And all the tips (which looks like a recurring list of the same tips) do NOT seem to help (at least for me). You have to switch on the speaker and shout out your lungs during calling, which is also very nice for the environment. And even worse, also handsfree calling in your car suffers from this issue! In general, if you want a mobile for calling, buy another brand! Iphones are nice for texting, facebook and making photos (not the best, but ok), but not for making a call!

Jan 8, 2018 9:00 PM in response to rohitgu

I called Apple senior advisor and they ran a diagnostic check. The hardware and the software passed 100%. I called my friend, who has the same iPhone 7 plus, and he said that his talk volume is great. That really puzzled me what is going on. I can think of only one thing, and that is some of the iPhone 7's are defective are defective. I am one month after the warranty.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone call volume low

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.