Sleep Wake Failure: Reboots only after upgrading to High Sierra

I have spent the last month dealing with the sleep wake failure ordeal.


When High Sierra was released I took the upgrade like I always do. When my iMac goes to sleep I will be in the other room and can hear my system rebooting. The startup sound plays twice. Then the apple logo appears on the screen with and progress bar (as if something were installing) Once High Sierra starts it displays a message "Your computer was restarted because of a problem. "Sleep Wake Failure"


I have contacted Apple support on several occasions with no luck.

I have unplugged the cord - removed it from the computer for 15 seconds to reset the smc

I have reset the NVRAM

I have backed up my system using time machine and used disk utility on internet recovery to erase my iMac

I have done a fresh install of Mac OS (High Sierra) with Time Machine backup and a separate time without a backup

I have started in safe mode

Mac OS High Sierra 11.0.3

Even after doing all these tasks my iMac still reboots when in sleep mode.


I have had my iMac for several years and this has never happened before. Now it cant stop happening.


Any help would be greatly appreciated.

iMac, iOS 11.0.3

Posted on Oct 27, 2017 9:43 AM

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Posted on Jan 23, 2018 9:36 PM

I found that having "power nap" set on seemed to be the heart of my sleep-reboot issue. I didn't have the problem under HS until I turned power nap on and the problem ended when I turned power nap back off.

198 replies

Mar 1, 2018 6:56 AM in response to McBeave

I had never had any issues like this until I upgraded to High Sierra and then it was persistent.


Somewhere, I saw a reference to the possibility that it could be related to VPN software, which struck a chord because I had just recently installed Cisco's AnyConnect Secure Mobility Client. So I uninstalled that app, and the issue went away. Then I reinstalled the app, expecting the issue to return, but it has not returned and it's been 2 or 3 weeks.


I suspect that won't help the majority of users, but I thought I'd share it in case it helps a few.

Feb 19, 2018 1:10 AM in response to Tom Robbrecht

Hello Tom,


Could you, please, check if your Power Nap (PN) option in the Energy Saver settings panel has been enabled. In a parallel thread at:


Sleep Wake Failure with High Sierra 10.13.2


there has been a discussion which suggests that with PN enabled the computer, may not go to sleep at all, which may appear as not spontaneous reboots and Sleep Wake Failures (SWF).


I would be more than happy if it turns out that the SWF problem has been resolved for good in your computer, but it might help others to know if there could be any link with the PN setting.


Thank you.

Jan 2, 2018 8:55 AM in response to Pitt71

Not clear whether Apple Cares or not but it does appear Apple is not moving very fast to fix the problem.

Since I have an iMac I have decided to not use sleep, set up this up in energy saver by saying sleep never.

The screen and the hard disk will still power down but the computer will not sleep so it always comes up immediately.

I am told by a friend who does this for other reasons that the power consumption is very low in this mode and I believe it.

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Sleep Wake Failure: Reboots only after upgrading to High Sierra

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