Sleep Wake Failure: Reboots only after upgrading to High Sierra

Hi fmiguel,

I have the same problem with my iMac 21.5'', Late 2012 with macOS High Sierra 10.13.1 but I don't kno how to see if I have a SSD OWC MErcury ....

How did you manage to downgrade to MacOS Sierra 10.12.6 ?

Thanks

Hi again,

I did one thing and this issue stops until now 🙂

I normally use a Standard account instead of an Admin account. I reinstalled macOS High Sierra, create a Admin account and then a Standard account. Now I use the standard account on a daily basis and, until now, this error stops.

Crossed fingers 🙂

Same problem here too. Once I put to sleep, after awhile it reboots and makes the start up sound. Sometimes twice. I come back to the computer saying it had to shut down. I send a report every time. I have yet to find a solution. I update every time as well.

iMac (27-inch, Late 2012)

Version 10.13.1

3.4 GHz Intel Core i7

32 GB 1600 MHz DDR3

NVIDIA GeForce GTX 680MX 2 GB

NVRAM,

have you tired it with at least 3 CYCLES if not 4 ?

Then FOLLOWING that to the SMC flush/reset.

There have been some know issues in the past which would not fix until it was cycled - worth a shot !?!

I started having problems with 10.13.2.

Prior to that, nothing.

Second time in two days.

Not happy. And not sure what to do other than hope they fix it.

Meanwhile I have another problem with Safari. Certain web pages consume 100% of the CPU despite having nothing running on them. The same page works fine in Safari on my wife's laptop and using chrome in my laptop. So another mystery. I might need to do a recovery install.

I am probably going to regret this but I have not had an issue since I did an NVRAM reset.

Therefore, I expect that now that I have said this publicly, it's likely to fail the very next time I wake away from my laptop for more than 20 minutes.

The fact that some people had it on 10.13.1 and others didn't see it until 10.13.2 leads me to believe it's not a simple software issue from a specific release.

So give the NVRAM reset a try. It's easy unless you have a firmware password (like I do). Google NVRAM reset and you'll be good to go.

Good luck!

PS: I'll be back in 30 minutes to say Never mind ;-)

PPS: I only just noticed that the original post includes the fact that the author had already tried an NVRAM reset. Oh well...

Now also upgraded to 10.13.2 but still the same issue. But found out when plugged into the wall plug it seems to be better. When on battery 100% sleep wake failure :-( Come on apple .... never had such a sucking Mac OS (and I'm in since 8.0......

I have same problem with Mac Mini (completely original) and also tried all of the methods which you have listed. I turned off the sleep mode, but this is a temporary solution. I sent lots of crash reports to Apple, and wait for an upgrade.

It is not an accustomed situation that we have an unsolved crucial problem with a Mac computer...

So 3 calls with Apple support - clean install - SMC and NVRAM reset (several times) - restore of High Sierra again...

Take a fresh user - NOTHING WORKED! - Still not waking up (have to restart and send reports to apple)

VERY SAD - the worst upgrade ever (and I did all since Mac OS 8.1.....

So apple now offered that I could go to an apple store at the Genius Bar.....Looking forward to the stories they will tell me...

COME ON APPLE - fix this BUG!!!

Interesting; I wonder for those who are having issues who have a second Admin accout, if ticking off admin rebooting and ticking back on admin would clear issue. Personally, I feel it's essential to have at least two Admin accounts - one to use normally and one to fall back on JIC.

As much as it might seem like I was being a wiseass, I was in fact not :-)

By you, I meant your computer.

And the reason I asked is that this bug (at the top, anyway) is about laptops that are supposed to go to sleep, but instead, crash and reboot with an error message.

So if you are having trouble getting your laptop to wake up ... you have a different problem.

My laptop has indeed been waking up under High Sierra for several months, including throughout the beta program and now. The only problem was that a few days ago it started crashing when going to sleep (or waking up from sleep - I was never there to see it happen) so that when I returned to the laptop, it had rebooted on me.

Now that I shutdown my computer all the way AND performed an NVRAM reset, I have not seen the problem. But ... I already cannot remember whether that has been one or two days.

So again - if you cannot get your laptop to wake up ... well you have a different problem. Maybe you have a laptop that's going into hibernate mode, which is a much slower sleep AND wake process. So you might think it's failing whereas it's just trying really hard.

So tell us more about your laptop in case we can help you better than Apple Support.

here we go:

System-wide power settings:

Currently in use:

standbydelay 10800

standby 1

womp 0

halfdim 1

hibernatefile /var/vm/sleepimage

powernap 1

gpuswitch 2

networkoversleep 0

disksleep 0

sleep 0

autopoweroffdelay 28800

hibernatemode 3

autopoweroff 1

ttyskeepawake 1

displaysleep 10

tcpkeepalive 1

acwake 0

lidwake 1

no matter - as long it is useful I appreciate your help 😉

here without power cable plugged in:

System-wide power settings:

Currently in use:

standbydelay 10800

standby 1

halfdim 1

hibernatefile /var/vm/sleepimage

powernap 1

gpuswitch 2

disksleep 0

sleep 1

autopoweroffdelay 28800

hibernatemode 3

autopoweroff 1

ttyskeepawake 1

displaysleep 1

tcpkeepalive 1

acwake 0

lidwake 1

Well not sure if this is a wild goose chase or not but my battery settings are different from yours. And you said it was working when attached to A/C but not when running on battery, right?

So here are my settings just in case you want to try to match them:

$ pmset -g live

System-wide power settings:

Currently in use:

standbydelay 10800

standby 0

halfdim 1

hibernatefile /var/vm/sleepimage

powernap 0

gpuswitch 2

disksleep 10

sleep 10 (sleep prevented by sharingd)

autopoweroffdelay 14400

hibernatemode 3

autopoweroff 1

ttyskeepawake 1

displaysleep 2

tcpkeepalive 1

acwake 0

lidwake 1

Perhaps the ones to look at are "standby" and ... actually, just standby.