iPhone X touch screen not working

I've had the phone about 5 hours and this is happening to me. I wasn't even touching the phone when it started happening, and I cannot get it to work again.

Hey Mark,

My phone is working now. I updated the new version and rebooted. Kept the phon ow until battery died. Charged it again after few hours and it works.

Thanks.

I was tired and I keep the phone away for a day. I used the power adapter to charge it. Suddenly it worked.

I had the same problem. It turned out that I had a number of apps and folders open and after I closed them

the phone worked.

Going to Apple Store to try to get my iPhone X to respond. Looks like a wide spread problem!

If you think it's a bug, report it here:

Product Feedback - Apple

Note that neither I nor any iPhone X user I know has ever experienced this.

Can you guys check if (like my) using an app that crash and make this touch screen problem ?

I suspect apps for Home Camera,

mostly "yi Home" and "Mi Home" , they crash for me few times.

thank you

eli

and the face recognition is awesome

Yes and no.

Face ID and fingerprints don’t give you the legal protection of a Passcode... From a legal perspective, you’re LESS secure unlocking a phone with your face — or any biometric mechanism — than with a Passcode. Passcodes are considered “testimonial” evidence based on the contents of your thoughts. But in multiple cases, suspects have been ORDERED to unlock a phone via fingerprint, under the reasoning that their fingerprint (or your face) is a piece of physical evidence. They cannot order you enter a passcode. Face Recognition and Fingerprint ID are OPTIONAL on all iPhones.

My Iphine X screen stopped working as well. I took it to ATt&T(I purchased it online). They did the same thing I did and did a force restart. But it did nothing. They told me there was nothing they could do. I had to return. It online and wait 5 weeks for another one. The Apple store near me doesn't have a appointment until next Wednesdsy. What a awfull situation. Will someone update this blog where. They get through with

I’ve had the same issue. Got mine from T-Mobile. Closest replacement date is December. Apple is no help either. I’ve done all the double shoots. Hard reboot, factory reset, set up as new iPhone, restore from a previous back up. Nothing helps.

Mine started this same exact behavior today. Took it out of my pocket and it stopped working. Tried hard resetting it, no go. Tried recovery mode, no touch input. On hold with Apple now...Very disappointing.

I had the same issue when I was trying to restore a backup via iTunes on a brand new iPhone X. The screen shows “Swipe up to upgrade” after the restoration but the touch screen just didn’t work. IT JUST DIDN’T WORK! FOR A BRAND NEW PHONE!

I have the same problem (unrelated to the cold - it just doesn't work) and am super frustrated. It first manifested as an infinite boot loop. Took my phone to Apple Store today, and was not given a timeline on when I could get a replacement. We successfully reset my phone and I restored it from a backup. After seemingly returning to normal, the screen starts to randomly stop responding. Resetting sometimes works, but one attempt to reset resulted in the phone calling 911 which I could not cancel because the screen did not respond to my frantically swiping to cancel the call (they picked up and I had to apologize!). Now I'm too afraid to touch my phone, fearing that I may mess it up again before I could get a replacement. Nevertheless, I'm sure it will happen again no matter what I do.

I'm longing for a home button. $1400 to spend a heck of a lot of time to swipe...NO GO

will only go to my phone. My wife has one that works, knows how to use it, and mine

just won't go anywhere but to the phone, won't let me get to the update...

May return and get the iPhone 8 Plus

I performed the software update today and this did nothing to resolve this #screengate issue...this is messed up. $1300 phone, $200 Apple care, 3 days of use...never before, in the history of buying every single iPhone ever produced, has this EVER happened to me. NEVER...!