Bluetooth issues with iPhone X?

My Apple Watch and my Bose wireless headphones won't connect.

iPhone X, iOS 11.1

Posted on Nov 4, 2017 10:17 PM

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Posted on Nov 8, 2017 8:29 AM

yes - I tried to re-pair all my devices. My phone is not discovering the devices. Just cycles. I can see it discovering other devices (none of mine)....I have powered it off several times as well to restart. Is there a setting I need to click that I am unaware of? I didnt have this problem with any other phone.

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Nov 8, 2017 8:29 AM in response to lobsterghost1

yes - I tried to re-pair all my devices. My phone is not discovering the devices. Just cycles. I can see it discovering other devices (none of mine)....I have powered it off several times as well to restart. Is there a setting I need to click that I am unaware of? I didnt have this problem with any other phone.

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Nov 8, 2017 11:19 AM in response to stretto

My phone has been paired to both my car (porsche with PCM 3.1) and the Automatic OBDII adapter. However, over the course of a short drive it will disconnect and then reconnect periodically. Sometimes it won't reconnect, but manually going to Settings/Bluetooth and I force it to reconnect.


Several times I've been on a call and the BT drops. And I have Waze configure to use BT Audio and often the audio quality is extremely poor.


My iPhone 7Plus worked perfectly in the same vehicle.

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Nov 9, 2017 1:55 PM in response to stretto

Last night I tried to connect my Bose Bluetooth headphones to my iPhone X. I was able to connect with my daughters iPhone 7 and my other daughters' iPhone 5S, but no matter what I couldn't see it on my iPhone X - 1,000 dollar phone and 130.00 headphones. All of these devices have the latest iOS on them, so it isn't a iOS issue in general.

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Nov 28, 2017 8:22 PM in response to Garry Paxinos

Nobody said everyone is having user error. And if you are having errors when connecting to USB while also paired with BT that sounds like it was not a BT error but something else.


You need to tell Apple about these issues either by making a Genius Bar appointment, calling AppleCare or going here: Feedback - iPhone - Apple Include as much detail as possible, as a programmer you know how crucial it is to get as much information as possible.


Finally, there was no iOS 2.0

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Dec 1, 2017 11:18 AM in response to marcvv

Since Tuesday, I've been putting more than 20 hours with:

  • Back-up
  • Reset
  • Testing
  • Reset
  • Writing to Apple Senior Support
  • Testing
  • Reset
  • Configuration
  • Restore Apple Watch


Don't forget that when you are an Apple Watch user, everything gets even more complicated 😟

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Feb 1, 2018 8:16 AM in response to DjTaym

DjTaym wrote:


My Mazda 6 Wagon (2012) is having BT issues as well. The Mazda EU support have informed me that it’s always the iPhone users that is having BT connection/BT sound issues.


Really?



There are issues from time to time with all Bluetooth devices, especially as devices are updated to newer standards than the ones in place when the car's device was manufactured.

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Mar 30, 2018 1:38 AM in response to lobsterghost1

Yesterday iOS 11.3 was released and two bullets were BT related. I was really hoping that this maybe could solve the connection issue with my car, but NO 😟

The issue remains. My case with Apple has been open since Dec 2017.


  • Fixes a problem that could prevent the synchronization of contacts with a vehicle directory when connected via Bluetooth.
  • Fixes a problem that may prevent an audio app from playing content in a vehicle while it was in the background.
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May 30, 2018 12:48 AM in response to stretto

I got the same issue but with H800 HEADSET and it resolved after resetting the headset:

steps:

  1. Set the slider switch to the Bluetooth icon.
  2. Slide the track switch to "Next" and hold, and press and hold the "Volume up" button at the same time, until the link LED indicator blinks rapidly.
    NOTE: For initial Bluetooth setup, your headset will automatically be in pairing mode.
  3. Make sure Bluetooth is active on your device and then select "H800 Logitech Headset" in the Bluetooth devices list (see your Bluetooth device's documentation for more help).
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Nov 9, 2017 6:11 AM in response to lobsterghost1

I have reset all settings, restored from backup, full factory reset and although I can get 1-2hrs of Bluetooth devices connecting properly ultimately they stop working but only for making calls.


The issue has evolved so that if I am using my headphones for music and a call comes in and I select - iphone for the audio they can't hear me through the phone mic or headphones. I have to switch the headphones off to answer calls.


Same issue for Bluetooth in the car (Ford). I have spent hours trying to fix this and ultimately apple support have told me to have a genius bar appointment, or get a replacement phone from my provider (which there is no stock available so not possible).


I am on OS 11.1 and headphones are Beat X. I have not tried connecting via Carplay yet - as I fear this will do the same.

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Nov 9, 2017 2:16 PM in response to DubSullivan

Were you daughters iPhone's within range and on when you tried to connect your X to the Bose Headphones? If the Bose were connected to one of their phones, it would not connect to another phone at the same time. Try again, but this time make sure either of their phones are either off or certainly not within range of your iPhone.

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Nov 10, 2017 9:45 AM in response to stretto

iPhone x and bluetooth Bose Revolve speakers give many audio dropouts and sometimes just stops playing. so unusable...so have gone back to iPhone SE using exact same apps plays 95% no probs...always few dropouts.

Same negative experience using Bose Soundlink mini 2 with iPhone x.

Lets hope quick solution to this...oh and also the iphone se screen freeze on power up that ios11 introduced.

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Bluetooth issues with iPhone X?

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