EtreCheck version: 3.4.6 (460)
Report generated 2017-11-05 15:46:58
Download EtreCheck from https://etrecheck.com
Runtime: 2:33
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Apps are crashing
Description:
Mac apps won’t launch from dock
Hardware Information:ⓘ
MacBook Pro (Retina, 15-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,3
1 2.6 GHz Intel Core i7 (i7-4960HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 45
iCloud Quota: 72.66 GB available
Video Information:ⓘ
Intel Iris Pro - VRAM: 1536 MB
NVIDIA GeForce GT 750M - VRAM: 2 GB
Color LCD 2880 x 1800
EF190a 1440 x 900 @ 60 Hz
S22D300 1920 x 1080 @ 60 Hz
Disk Information:ⓘ
APPLE SSD SM1024F disk0: (1 TB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 1.00 TB
USB Information:ⓘ
USB30Bus
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech Logitech USB Speaker
USB2.0 Hub
EPSON EPSON Scanner 010F
Western Digital Elements 10B8
Elements 10B8 disk2: (2 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
time machine (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/time machine : 2.00 TB (42.61 GB free)
USB2.0 External Mass Storage Device
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Virtual disks:ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 1.00 TB (371.70 GB free)
Physical disk: disk0s2 1.00 TB (371.70 GB free)
(disk1s2) <not mounted> [Preboot]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s3) <not mounted> [Recovery]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s4) /private/var/vm [VM]: 1.00 TB
Physical disk: disk0s2 1.00 TB
Time Machine Backups (disk3s2 - Case-sensitive Journaled HFS+) /Volumes/Time Machine Backups : 2.95 TB (1.86 TB free)
Physical disk: Disk Image 2.95 TB (1.86 TB free)
System Software:ⓘ
macOS High Sierra 10.13.1 (17B48) - Time since boot: less than an hour
Configuration files:ⓘ
/etc/hosts - Count: 95
Gatekeeper:ⓘ
Mac App Store and identified developers
Clean up:ⓘ
/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist
/Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent
Executable not found!
/Library/LaunchAgents/com.bomgar.bomgar-scc-sdcust-login-drone-1276269975.plist
/Users/[redacted]/Bomgar Support Customer Client 20100611-162615.app/Contents/MacOS/bomgar-scc -drone -nodockicon
Executable not found!
/Library/LaunchDaemons/at.obdev.littlesnitchd.plist
/Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon
Executable not found!
/Library/LaunchDaemons/com.bomgar.bomgar-scc-1276269975.plist
/Library/LaunchDaemons/.com.bomgar.bomgar-scc-1276269975.helper/mac_service_hel per.sh com.bomgar.bomgar-scc-1276269975 /Users/[redacted]/Bomgar Support Customer Client 20100611-162615.app/Contents/MacOS/bomgar-scc -service:run
Executable not found!
/Library/LaunchDaemons/com.geeNian.ShellExt.Daemon.plist
/Applications/OpenDrive.app/Contents/Resources/OpenDriveShellExtension.app/Cont ents/MacOS/OpenDriveShellExtension
Executable not found!
~/Library/LaunchAgents/com.akamai.client.plist
/Applications/Akamai/loader.pl
Executable not found!
~/Library/LaunchAgents/com.tastyapps.SpiceRack.plist
~/Library/Application Support/SpiceRack/SpiceRack.app/Contents/MacOS/SpiceRack
Executable not found!
7 orphan files found. [Clean up]
Kernel Extensions:ⓘ
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (8.5.8) [Lookup]
[not loaded] com.vmware.kext.vmioplug.15.2.1 (8.5.8) [Lookup]
[not loaded] com.vmware.kext.vmnet (8.5.8) [Lookup]
[not loaded] com.vmware.kext.vmx86 (8.5.8) [Lookup]
/Library/Extensions
[not loaded] at.obdev.nke.LittleSnitch (3.3 - SDK 10.8) [Lookup]
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d3 - SDK 10.4) [Lookup]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Lookup]
Startup Items:ⓘ
Macaroni: Path: /Library/StartupItems/Macaroni
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items no longer function in OS X Yosemite or later
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 173 Apple tasks
[running] 108 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 33 Apple tasks
[loaded] 183 Apple tasks
[running] 114 Apple tasks
Launch Agents:ⓘ
[failed] at.obdev.LittleSnitchUIAgent.plist (? a6b19277 0 - installed 2013-10-27) [Lookup] - /Library/Little Snitch/Little Snitch Agent.app/Contents/MacOS/Little Snitch Agent: Executable not found!
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-15) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-15) [Lookup]
[loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2010-08-24) [Lookup]
[not loaded] com.bomgar.bomgar-scc-sdcust-login-drone-1276269975.plist (? b2ebe7ff 0 - installed 2010-06-11) [Lookup] - /Users/[redacted]/Bomgar Support Customer Client 20100611-162615.app/Contents/MacOS/bomgar-scc: Executable not found!
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
Launch Daemons:ⓘ
[failed] at.obdev.littlesnitchd.plist (? 20da5761 0 - installed 2013-10-27) [Lookup] - /Library/Little Snitch/Little Snitch Daemon.bundle/Contents/MacOS/Little Snitch Daemon: Executable not found!
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-04-15) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 275a427a - installed 2017-10-20) [Lookup]
[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2010-12-12)
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-26)
[loaded] com.bomgar.bomgar-scc-1276269975.plist (? 9e03fd8d 0 - installed 2010-06-11) [Lookup] - /Library/LaunchDaemons/.com.bomgar.bomgar-scc-1276269975.helper/mac_service_hel per.sh: Executable not found!
[running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2014-08-29) [Lookup]
[failed] com.geeNian.ShellExt.Daemon.plist (? 88249052 0 - installed 2013-08-30) [Lookup] - /Applications/OpenDrive.app/Contents/Resources/OpenDriveShellExtension.app/Cont ents/MacOS/OpenDriveShellExtension: Executable not found!
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-10-11) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) [Lookup]
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2014-10-27) [Lookup]
User Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-15) [Lookup]
[loaded] com.adobe.ARM.[...].plist (? 5c76f5f6 1c9bb8a9 - installed 2015-10-18) [Lookup]
[failed] com.akamai.client.plist (? fd9a0555 0 - installed 2010-07-06) [Lookup] - /Applications/Akamai/loader.pl: Executable not found!
[running] com.c-command.SpamSieve.LaunchAgent.plist (C-Command Software, LLC - installed 2017-08-24) [Lookup]
[loaded] com.cisco.videoguard7.plist (Shell Script c8b7826e - installed 2017-09-21)
[loaded] com.cisco.videoguard7.uninstall.plist (Shell Script d7a39e78 - installed 2017-09-21)
[loaded] com.cisco.videoguard8.plist (Shell Script e4704a32 - installed 2017-09-26)
[loaded] com.cisco.videoguard8.uninstall.plist (Shell Script a2811b0 - installed 2017-09-26)
[running] com.cisco.videoguardmonitor.plist (Shell Script 67e21801 - installed 2017-09-26)
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[failed] com.tastyapps.SpiceRack.plist (? 611eac13 0 - installed 2010-11-13) [Lookup] - ~/Library/Application Support/SpiceRack/SpiceRack.app/Contents/MacOS/SpiceRack: Executable not found!
User Login Items:ⓘ
Safari Application
(/Applications/Safari.app)
Keychain Access Application - Hidden
(/Applications/Utilities/Keychain Access.app)
Adobe InDesign CC Application - Hidden
(/Applications/Adobe InDesign CC/Adobe InDesign CC.app)
Mail Application
(/Applications/Mail.app)
Adobe Photoshop CC Application - Hidden
(/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app)
(null) SMLoginItem - Hidden (Apple, Inc. - installed 2014-12-05)
(/Applications/Color Picker.app/Contents/Library/LoginItems/Color Picker Launcher.app)
CopyClipHelper SMLoginItem - Hidden (Apple, Inc. - installed 2016-12-10)
(/Applications/CopyClip.app/Contents/Library/LoginItems/CopyClipHelper.app)
Internet Plug-ins:ⓘ
JavaAppletPlugin: 15.0.1 (installed 2014-09-18) Check version
Unity Web Player: UnityPlayer version 2.1.0f5 (installed 2009-10-22) [Lookup]
OfficeLiveBrowserPlugin: 12.2.3 (installed 2009-10-20) [Lookup]
Flip4Mac WMV Plugin: 3.3.8.1 (installed 2017-09-21) [Lookup]
NP_2020Player_WEB: 5.0.94.0 (installed 2011-10-26) [Lookup]
VLC Plugin: 1.0.1 (installed 2009-11-01) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2017-04-15) [Lookup]
FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-25) [Lookup]
Silverlight: 5.1.50901.0 (installed 2016-11-22) [Lookup]
Musicnotes: 1.19.0 (installed 2011-08-05) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Flash Player: 27.0.0.183 (installed 2017-10-25) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-17)
NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28) [Lookup]
SharePointBrowserPlugin: 14.7.7 (installed 2017-10-05) [Lookup]
GarminGpsControl: 2.6.4.0 Release (installed 2009-10-22) [Lookup]
PepperFlashPlayer: 27.0.0.183 (installed 2017-10-25) [Lookup]
Scorch: Unknown (installed 2015-01-17) [Lookup]
DirectorShockwave: 11.6.3r633 (installed 2011-11-10) [Lookup]
User internet Plug-ins:ⓘ
fbplugin_1_0_3: Unknown (installed 2010-02-26) [Lookup]
Safari Extensions:ⓘ
[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-08-05)
[enabled] uBlock - Chris Aljoudi - https://chrismatic.io/ (installed 2015-08-19)
[enabled] Firebug Lite for Safari - Slice Factory - http://www.slicefactory.com (installed 2013-05-20)
[enabled] Facebook Cleaner - Sonny Fazio - http://sonstermedia.com (installed 2012-02-06)
[enabled] Facebook Improved - Lex Friedman - http://blog.lexfriedman.com (installed 2014-09-19)
[enabled] clea.nr Videos - A Cleaner Internet - http://clea.nr/ (installed 2015-09-30)
3rd Party Preference Panes:ⓘ
Flash Player (installed 2017-10-20) [Lookup]
Flip4Mac WMV (installed 2017-09-21) [Lookup]
Macaroni (installed 2009-10-22) [Lookup]
MacFUSE (installed 2009-12-23) [Lookup]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 1.00 TB Disk used: 628.64 GB
Destinations:
time machine [Local]
Total size: 2.00 TB
Total number of backups: 90
Oldest backup: 08/06/2016, 00:06
Last backup: 05/11/2017, 15:09
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 628.64 GB X 3)
bavaria [Network]
Total size: 2.95 TB
Total number of backups: 47
Oldest backup: 12/06/2017, 22:09
Last backup: 04/11/2017, 13:49
Size of backup disk: Adequate
Backup size 2.95 TB > (Disk used 628.64 GB X 3)
Top Processes by CPU:ⓘ
18% kernel_task
11% WindowServer
7% mdworker
7% mdworker
5% mdworker
Top Processes by Memory:ⓘ
1.26 GB kernel_task
474 MB WindowServer
414 MB Adobe Photoshop CC
406 MB Safari
351 MB Adobe InDesign CC
Top Processes by Network Use:ⓘ
Input Output Process name
133 MB 52 MB kernel_task
180 KB 51 KB com.apple.WebKit.Networking
111 KB 99 KB mDNSResponder
8 KB 11 KB apsd
14 KB 3 KB Mail
Top Processes by Energy Use:ⓘ
10.18 WindowServer
9.08 mdworker
8.42 mdworker
7.78 mdworker
Virtual Memory Information:ⓘ
9.12 GB Available RAM
4.93 GB Free RAM
6.88 GB Used RAM
4.20 GB Cached files
0 B Swap Used
Software installs (last 30 days):ⓘ
Blackmagic DaVinci Resolve: 14.0.1 (installed 2017-10-09)
Adobe Flash Player: (installed 2017-10-10)
Adobe Pepper Flash Player: (installed 2017-10-10)
Microsoft AutoUpdate: (installed 2017-10-11)
Microsoft Excel for Mac: (installed 2017-10-12)
Microsoft Word for Mac: (installed 2017-10-12)
Microsoft PowerPoint for Mac: (installed 2017-10-12)
Adobe Flash Player: (installed 2017-10-16)
Adobe Pepper Flash Player: (installed 2017-10-16)
Adobe Flash Player: (installed 2017-10-25)
Adobe Pepper Flash Player: (installed 2017-10-25)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-11-05 15:38:57 Last shutdown cause: 3 - Hard shutdown
2017-11-05 13:49:31 AdobeGCClient.app Crash [Open]
Cause: LaunchServices: registering extension point com.apple.textinputmethod-services at URL file:///System/Library/Frameworks/InputMethodKit.framework/
2017-11-05 13:48:18 cloudd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/*/Library/Caches/*/MMCS deleted/renamed, crashing.'
terminating with uncaught exception of type NSException
abort() called
2017-11-05 12:07:25 Mail.app Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSTableRowView setRowStyle:]: unrecognized selector sent to instance 0x60c0001aca20'
terminating with uncaught exception of type NSException
abort() called
2017-11-04 18:12:25 com.apple.WebKit.WebContent High CPU use [Open] [Details]
2017-11-04 10:48:11 com.apple.WebKit.Databases High CPU use [Open] [Details]