people cant hear me on calls on iphone x

I’ve had my iPhone X since release day, but over the calls I’ve made. I’ve had everyone say I sound very faint at times or they can’t hear me at all. Then I have to yell and all of a sudden they hear me yelling at them. Is this a software problem? Or should I go to the Apple store? Less than a week owning it is pretty disappointing when I have to go to the store for a check already...

Posted on Nov 6, 2017 1:10 AM

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Posted on Nov 19, 2017 8:30 AM

Have been meaning to post this for a while - the issue is not the phone. It’s the flip case. When you fold it back, it covers the rear mic and the phone thinks your voice is the background noise (hence trying to cancel it out).

I have tried calling without folding the cover and multiple people confirmed my voice was crisp.

254 replies

Dec 3, 2017 7:19 PM in response to Albut

Yes I am having the same problem I am on third iPhone x It’s fine on speaker but who wants to talk on speaker or Bluetooth all the time not for me sorry. Will be returning and going with another phone until they fix the problem. Bad batch is bunch of bull I had them order me the last two from different locations. I really need my noise cancellation on cause I work where it is kinda loud. Hope this help you guys make your mind up not to get this phone or wait. And the people acted like I was the first one they heard this from at my provider. Not cool. Three lemons I doubt that so three phones later same probably and about 7 hours in my providers store What a joke of a phone that cost what it does. If they don’t get me squared away Samsung all the way!

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people cant hear me on calls on iphone x

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