Mail notifications disappear on iPhone X with Face ID

Finally! I found a place where someone described the same problem I've been having. Very annoying. Hope they have a fix soon!

Having the same issue, but it seems to only affect my exchange account, Gmail/IMAP is not affected.

This happens with my Exchange email but not my iCloud email.

For me it is EVERY SINGLE TIME!

Yeah this makes no sense to me. Why on earth would I want my mail notifications cleared when Face ID kicks on?

Have you read the fix I linked to above. It works fine.

Thats not really a solution. Now I’m forced to check all my emails before I swipe up to unlock.

The same happens with me. It should be a error.

Has anyone more information on what mailserver they are using? As I said, my affected account are all on Exchange Server 2007.

I have Exchange too (not sure the year) but I'm also having the issue with my icloud mail.

I’m having problems with my Exchange account only. Gmail on IMAP works correctly. Not sure the server version has any effect.

Now that we've established all of these workarounds to use on this this $1000-1500 phone... I have a follow up question: how long do glaring these glaring, experience altering bugs typically linger?

The Microsoft Outlook app shows a preview of the message on unlock. Considering the level of experience, I didn't expect this sort of advice.