Apple Watch - workout app freezes

On my new cellular Nike AppleWatch, the workout app is stuck or very slow. It opens but I can’t scroll through workouts. Sometimes after a minute it moves but for all practical purposes it’s locked. I had a series 1&2vand never had this issue.


The only fix/workaround I have found is a) restart the watch b) force quit the app. It then works again but the Problem quickly returns.


Any Ideas? Thanks in advance.

Apple Watch Series 3, watchOS 4.1, Nike Watch, Cellular

Posted on Nov 8, 2017 4:29 PM

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Posted on May 16, 2018 8:30 PM

I had this problem for ages, tried all the suggestions, nothing worked, so I called Apple Support. They got me to completely unpair the watch. And by un-pair I don't mean just disconnect bluetooth, I mean completely unlink the phone and watch (ie. go into the Watch app on your phone, select the watch, click on the "i" icon, then select un-pair Apple watch).


Once this is done, you then need to re-pair it, and what this does is completely re-install all the apps etc from your phone, onto the watch.


This solved the problem and my workout app has been working fine ever since, no more freezing. Hope that helps someone.

70 replies

Feb 2, 2018 10:21 AM in response to greg06611

Add me to the list of people with this same problem. Mine locks up for 10-15 seconds on the first launch in a day... then will run fine through my workout. But when trying to relaunch the app the next day - I get the freeze. It's almost like it's trying to load itself back into ram. Very frustrating when trying to sync to start running with the treadmill starting.

Feb 14, 2018 2:12 PM in response to greg06611

I’ve also been having this issue. Also been working with apple support trying various restarts and suffered they setting up as a new watch, incase it was an issue with my backup. Nothing working for me either. It’s so frustrating, Im glad it’s not just me tho as apple seem to know nothing about it happening!! Today they suggested I book an appointment to take it in and have the hardware looked at but it’s more effort than it’s worth for me as shop is too far away! Intrested to hear their take on ur diagnostics if they get back to you.

Mar 15, 2018 5:22 AM in response to adansantos

Fully agree apple need to sort this! To me it seems the cause differs depending on the series of watch. I myself have series 2 and none of the suggested workarounds have made any difference. I wonder if series 2 being discontinued means they have not investigated the issue on that model, as others here are seeing slight improvements over time, mine is not changing at all!

Apr 28, 2018 12:16 AM in response to Riggidybo

My theory is the same as well. Apple slows down the watch deliberately on every software update so you eventually have to buy a new one.

I have a series 1. It isn’t a battery issue like how they slow their phones... because I recently got a brand new replacement watch from Apple. But the problem is still there. Some times I just gave up and started working out without the app, because it completely freezes up.

One thing is for sure, I will never invest in a new watch until this is fixed... I won’t be tricked into buying an upgrade if that’s what apple thinks.

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Apple Watch - workout app freezes

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