iPhone X Lock Screen features disappear

This is certainly not a universal issue with the iPhone X, so be sure to either notify Apple's feedback address of your issues or, if you can make it happen at will, have your device diagnosed at an Apple Store or other servicer.

That's the only way they will be able to narrow down what is occurring with the narrow subset of devices experiencing this issue.

Product Feedback - Apple

Have you tried performing a restore on your phone? Others seem to have luck after doing so.

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If that doesn't work, you could try this procedure:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

I finally figured it out guys!

It's a software glitch bc I changed my wallpaper and I haven't had my lock screen act up at all in TWO WEEKS. The problem is with the stock wallpapers -including live ones. There's a bug and trust me I tried ALL of them for you guys. So again, just change your wallpapers to something other than the ones Apple gives you and you're problem is fixed.

As for you guys at Apple, READ THESE THREADS AND ACTUALLY DO SOMETHING! I shouldn't have gone through this much trouble for an $1100 phone. Get it together.

No. I bought a X about three weeks ago and within the first day this happened. 4 days ago I called Apple. They do have this issue on file and the supervisor told me they are working on a fix. I had him send me a new phone, got it yesterday, same issue. This is a software problem not a hardware problem. It is also the most irritating thing I’ve dealt with since owning the 3G in 2008.

To make sure Apple is aware, I would suggest going to http://apple.com/feedback/iphone.html.

I have the same issue. I need to restart the phone to fix that.

Wait -- so Apple told you this was a Hardware issue? - Yes. The employee helping me took the phone to the back to show someone and came back and told me that it was a hardware issue. I asked if she had seen this problem before with other customers and she said No, but the guy in the back said he had seen a few of these blank lock screens. She said that what helped solve the issue with those previous customers was to change the entire screen of the phone. But she said in order to save time and not go through that process she offered me another phone.

--And they replaced the phone? - Yes

The fact that the issue carried over to my new phone according to other Apple employees I spoke with means its a software issue. They think I have corrupt files that carries over with each backup, which I don't believe is the case. They also suggested I set up my phone as new, which I'm not willing to do. This is definitely an iOS bug. I sent Apple.com/feedback a message to make them aware of this issue if they aren't already aware.

Definitely call Apple and see if they can diagnose a problem over the phone. Or if you have time -- go right to the Apple Store and have them look at the phone. Make sure you haven't reset it before you go to show them the problem -- it takes a few hours before it recurs.

It’s an everyday thing for me. Sometimes multiple times a day. Only way to fix it is to repower the phone. Keep hoping the latest software update will fix it, but no. So so frustrating. Over 400 people reporting the same issue on this thread, what does it take for Apple to notice?

Has everyone in here formally reported this via Feedback - iPhone - Apple, and by calling your nearest Apple store to make them aware? Last time I called a rep at the Apple store, the rep claimed that she had not heard of this issue before, and so she was pretty convinced that either I was doing something wrong on my end, or it was some kind of one-off fluke. That was frustrating, because it is obviously a serious system bug, not a user error. The more people Apple hears from, the sooner this will actually be taken seriously by Apple engineering. If you haven't already, submit feedback to Apple, and call the Apple store, and let's make some noise about this.

Yes, awesome, I've seen your posts as this thread has grown. I've reported via the Feedback page and called the Apple store a couple times as well, and hopefully most on this thread will (or have already) reported the issue via official feedback and calls also. The louder the issue becomes, the quicker it will get addressed, I'm certain! Even the growth of this thread itself ought to help.

Same exact problem. Frustrating. Have to restart to fix. Hopefully the next update will fix this problem.

I just got this issue today, my screen was grey and I had to restart my phone to get it back to normal.

Rakjot, what if you change your wallpaper to the red/blue/white "haze" (the one likely on the front of the box that the phone came in)... then restart... does that change anything?

The issue is with bluetooth. If you turn off bluetooth you will get the lock screen back. I don't know why Apply hasn't fixed this yet. Really annoying bug.