Iphone X weak signals

Same problem. After using iphonex for 4 months, I’m facing this problem.

I have the same problem. I got a »new» swapphone from Apple, but the problems is continue with the new phone. 😖

Have you tried these workarounds iPhone X Weak Signals Network Fix Bad Signal Bars?

Me too! Had the phone two weeks now! 2 bars for mobile and Wifi keeps dropping off!

Do you or any other participant here know how to enter field test mode on ATT?

It’s more than disappointing to say the least, with my iPhone 7 I would get 4 bars of cellular and WiFi signal anywhere in my home. I am sitting here now and the iPhone X has such a weak signal to the WiFi it defaults to Verizon cellular which is only 2 bars. I have to walk closer to the Apple airport for it to acquire. I am looking at my old iPhone 7 and it’s max strength on both. And yes I have the Qualcomm 1645 modem in the phone. I am concerned this Is just a poorly designed antenna.

At this point it’s pretty much confirmed, I have had the iPhone X for 2+ weeks now and the signal reception of cellular and WiFi is dismal. In all the same locations that my iPhone 7+ worked flawlessly with strong reception the X gets weak or no reception. I am going to have to extend my Home airport WiFi because the X won’t receive signal while the 7+ had no problem throughout the home. You would think that if anything their designers would have improved antenna reception on an 800 dollar phone instead it’s been downgraded.

Hi guys!

I got a response in Feedback assistant from Apple:

Hi Tomasz,

We require additional files related to your feedback. Please provide logs of the issue happening, using the steps below.
Thanks!
1. Install the Call Logging profile (https://appleseed.apple.com/sp/download/1008212)
2. Choose device (it will ask if it is for iPhone or Apple Watch), select Install, and enter your passcode if applicable
3. Once the profile is installed on the device, it will appear in Settings under General -> Profiles & Device Management - once you have checked that it is there, restart the device
4. Now, reproduce the issue, and please be sure to note the date and time that it occurred (and add that to your reply in Feedback Assistant at the end)
5. Once the issue has occurred, wait for one minute and then trigger a sysdiagnose (hold Volume Up + Volume Down + Sleep/wake buttons together simultaneously - on the iPhone you will feel a brief vibration once initiated)
6. Please wait roughly 10 minutes for diagnostic gathering to conclude
7. Connect to your Mac, and Sync with iTunes
8. Retrieve the logs: On your Mac, navigate to the Finder Menu Bar and click Go, then hold the Option key. Select the Library option that appears, then you will find the current logs in the folder located in Logs>CrashReporter>MobileDevice>[your device name]. Please send the whole folder as a .zip if you can
9. Remove the profile from your phone under Settings -> General -> Profiles & Device Management
10. Add the file to your reply in Feedback Assistant on the Mac. You can find Feedback Assistant with a Spotlight search (cmd+space)
If you need help gathering these files, please see the Seed Portal Help Page: https://appleseed.apple.com/sp/help/feedback

Feedback ID 3926032, Cellular service disappearing

Maybe we all should do that and they will see that there is a problem :)

Kudos to all those going through this painful process to help Apple realize what they most certainly already know. That there is a signal reception issue with the iPhone X on both cellular and WiFi signal. Maybe they will fix it on newer devices going forward and leave the initial role out with our “acceptable” less than 20% reception issues.

Sent from my iPhone

As I have said in previous posts it has nothing to do with the internal modem, network connections, SIM card, rebooting, erasing /restoring and all the other useless things Apple Support has you do. This is a reception problem for both cellular and WiFi signal for the iPhone X. I just left an indoor event surrounded by people using their phones for data, voice, texting, etc while I couldn’t use my IPhone X for anything. I have no idea if the iPhone 8 is any better but my 6 and 7+ never had these issues in all the same places where the X is useless. Great camera and other features completely negated by inadequate reception.

So, sure sounds like my 6s was the solid solution 😞. And I sold it!

1. Are all or most of you in rural or semi-rural areas where you've got spotty cell service? My problems seem to really get worse after I've been out of range of the nearest tower and then go back in. Yesterday I drove from nothing into 2-4 bar reception (as indicated on X's home page) but phone, text, texting all gave errors that I had no internet connection. Modem designs implemented by Apple must be no good.

2. Anyone tried the 7 or 7s in comparison to X?

3. Why isn't this problem all over the place? I'm just not understanding why we're getting hammered and others not.

Jonathan

Having same issue in columbus Ohio on iPhone X. Have Verizon. Was told there was a tower issue nearby causing all my problems at home but that’s since been fixed. Today Verizon told me they contacted Apple support and they are aware of this issue and are working on an update to fix, hopefully by the end of the month. Hope it’s true because this is an expensive paperweight.

An Apple tech suggested this to me when I reported problems with my first (A1905) iPhone X but I refused on the grounds that I'd just paid a high price for the latest and greatest phone on the market and wasn't going to cripple it by disabling LTE.

Later, I did it anyway for a few days and found that most often the phone went to 3G, not 4G. It was very noticeably slower, unacceptably slow, and I soon re-enabled LTE and continued to cope with connection failings because when it did work, it performed as a modern cell phone should perform.

The disable-LTE suggestion often made by Apple may be acceptable to people who are in very-thoroughly-cell-covered urban environments and who don't care much about performance. It sure wasn't acceptable to me.

Bars notwithstanding, there can be no arguing with the fact that I am carrying two phones with me wherever I go, and on the many occasions when I can't get or make a decent call on the X, I generally can on the 6S+. There is a clear difference. I live in suburban greater Ft. Lauderdale, a major metro area. Where we are is a teeny bit rural, however Verizon told me the nearest tower is about a mile from my house. Both Apple and Verizon have also told me that the wi-fi calling feature is important to hold signal when cell signal is weak, and the X also frequently drops the wi-fi connection although the 6s+ does not. I have a solid mesh network in my house.

Today I was in downtown Ft. Lauderdale with both phones in tow. Same situation, at times I had no problem using the X, but when I did have problems, I still had no problems using the 6s+

P.S. Verizon did have me put iPhone X#2 in 'field test' mode the other day, which is a serious diagnostic mode with many readings, and they told me that the signal readings for my phone were wacky (much greater than -120 although constantly moving around).

It's important that you contact Apple Support and report these issues, so that they really look into this. iPhone X has Bluetooth connectivity issues and WiFi issues with 5 GHz band.