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Iphone X weak signals

I received my iphoneX yesterday and set it up with my previous cellular network. Since then i have noticed that signals strength is significantly weaker than before both at home and on the go. Call kept disconnecting while travelling. Never had any sumch problem on iphone 7 ios 11.1 and 11.2beta. I have tried ringing apple care and they have asked me to reset network settings which i have done but issue is still there. My old iphone 7 at same network and same ios is in my other hand showing full signal strength. Is it an issue with iphoneX signal antenna?

Posted on Nov 9, 2017 12:15 PM

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Posted on Nov 25, 2017 6:58 AM

Same issue here, extremely poor signal in Chicagoland area with the X. Previous models didn’t have this issue.

231 replies

Dec 1, 2017 11:02 AM in response to Ahsan Ul Haq

Same here. Had an iPhone 6+ and never had the issues with cellular connectivity that I am now. Bought the phone not under contract and got the Qualcomm modem according to my model. Doesn’t matter, it constantly drops calls or cuts out. Text messaging sometimes is not even worth messing with because they won’t send or take forever to be delivered. I paid way too much money for the latest and greatest iPhone that doesn’t even perform as well as older versions when it comes to cellular connectivity. Very frustrating and Apple needs to address this. I mean I am downtown in a major city and I have 1 bar and snail pace speeds on the internet or apps. Never had this problem before in the same location.

Dec 5, 2017 4:37 PM in response to Ahsan Ul Haq

Same problem in Chicago and just reported to ATT this afternoon after a couple of weeks of problems. Drop pattern is very regular. About 3 mins into the call. Usually drops just my side of the call but keeps the other side. Or drops both suddenly. Will repeat.


Gut feeling is that this is an Apple hardware or software issue. Others around me in office setting with other manufacturers on the same network, no problem. Me with my old iPhone 7, no problem. Only seems to be on the X.


Too expensive not to take seriously and fix with priority, Apple!!!!!

Dec 6, 2017 1:42 PM in response to Sfsnapper

Like you I had used my iPhone 6s Plus SIM card in the iPhone X and had issues with its weak cell phone.


When I complained Apple replaced the iPhone X with another A1901 copy, and provided a new SIM card with it. I'm still having issues... two calls today dropped out for 10 seconds or so in an area which had never been a problem before.

Dec 6, 2017 1:44 PM in response to Ahsan Ul Haq

I'm having the same problem with my signal in Tulsa, Oklahoma. Just purchased the iphone X and although it's very pretty, I can't hold a voice conversation while sitting in my home office due to the low signal. My new iphone X drops calls constantly or people tell me I'm "cutting out" to the extent that we just have to give up and text. I can't do my job with this thing so it's going to have to be fixed or sent back to apple. My previous phone (iphone 6s plus) worked fine while sitting in the same chair.

Dec 10, 2017 3:36 PM in response to Ahsan Ul Haq

I got my phone and from day 1 it’s never worked. The signal never got above 1 bar. When I put a cover on it I had no service. I’ve been fighting with apple and Verizon to get this fixed. Now a month later after they tired different setting my phone has no service at all now. I have a $1200 iPod basically. They decided after calling and fighting with them Verizon is sending me a new phone. I hope it gets better service but I have my doubts cause after talking to apple and they said they know they have a problem I asked how you gonna fix it. The lady just kinda blew me off. I truly believe they don’t know how to fix it. I’ve always loved apple but I’m thinking I might have to go to android. I think they have their **** together unlike apple.

Dec 10, 2017 5:54 PM in response to Bert5566

I had the same problem and returned the phone. I was told I needed to activate with the sim card they gave me. Makes no sense. Have not received new phone yet, but hope it may work better. If not I will buy an Iphone 6 as unfortunately I have an apple watch.


Be careful on the new Pixel phones. I understand that they also are having problems. I think they are shipping these new high end phones too soon or there are some serious quality control problems. I will never be an early adopter again.

Dec 11, 2017 11:00 AM in response to Littlelondonsb

Apple is sending me a replacement Iphone X which as soon as I receive it, I will return it. Too many problems. I use work at home and rely on the phone to do business. I look a little unprofessional when people cannot hear me or the phone drops regularly. In addition, I need a secure phone. I recently read wherein relatives, who in my opinion don't really look alike, open the phone with their face and can also use the apply pay.


I like the fingerprint id better. Unfortunately I sold my great performing Apple 6 plus. I have decided to buy an Apple 7Plus and wait it out until a better phone arrives. If I had not already bought the Apple watch, I would be considering Android devices.

Dec 13, 2017 4:40 PM in response to Littlelondonsb

Same here in Thailand,


I’ve tried switching simcard with my friend (iP7+) with the same carrier, My simcard works there with full LTE signals, and even her simcard inserted in my phone, the signal was dropped obviously.


I was trying to contact my ISP Carrier (TRUE-H) but there’s nothing changed.


Anyway as I found this topic, I’ve realized that the issues was caused from iPhone X, not an ISP.




Hence, what should I do next ???

Dec 18, 2017 8:31 PM in response to MF-FL

Just purchased the iPhoneX to replace my 7+ and regrettably the signal strength for cellular and WiFi is atrocious. In the same locations that I had full signal strength on cellular and WiFi with the 7 I now have 1/2 bars and does not even pick up the WiFi. Pretty disappointed to say the least. If this can’t be corrected it’s going back.

Iphone X weak signals

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