And honestly as I wrote my post I was thinking what you wrote for the amount of money spent on these phones this is unacceptable.
Never had his problem with 4, 5, 6, or 7. I returned my phone, thought it was broke. I take pics for work and need flash in all weather conditions.
Did they allow to return the 8+ ? For me they are telling that it is out side 14 days return policy and not allowing me to return.
any new info from Apple?
Thats a bunch of bs! vapor freeze? What service center? Apple Store its in warranty. Isolated issue?????
Apple store as well cumstomer care are saying that they dont consider discussion on Apple support page.
Me too. I was outside right now in 40 degree weather trying to take a picture with my boyfriend and the flash wasn’t working.
Got an appointment at the Apple Store in Munich tmro. Do you think I should even bother swapping the X or will the replacement do the same?
Makes no sense to replace the phone. They swapped out my iPhone 8 after they replaced the camera/flash but none of that helped.
Posting here is not the way to get it read by Apple.
I send it to Apple already. What is the way then? Enlighten us!
I am also having this problem with my brand new iPhone 8+ with 256 GB of memory. It is now -4°C in Washington DC, and my camera flash is not working at all. However, my flashlight is working fine.
Got my X swapped new one has the problem, too
I also faced the similar issue on my iPhone 8 Plus during my recent visit to Canada. I hope thy fix this in the next iOS update.
Me neither! Just with iPhone 8 and X. When I go outside (low temperatures) the flash doesn't work at all.
When cold flash not working IPhone 8+