When cold flash not working IPhone 8+

Even the iPhone X have this problem. I loose hope too... :(

Apple wants to have the better camera on their iPhones and the fash have a big problem.... Maybe it's possible to make an action like the big problem of battery like a few month ago ?

After reading a few of the comments that others have left about calling or checking inside the store and being told there is nothing that can be done.. seriously, apple needs to rethink the customer service. Many have put out nearly 1,000.00 for this phone and like me are very upset. I have also noticed that the camera on my 6S Plus took a better quality picture. I have not been very happy with the 8 Plus. It is the only apple product that has left me with bitter taste. Up north here we have 6 months of cold weather and this is the first phone I have ever owned that needed a scarf. Until I can find one that fits the little bugger.. I have to carry a camera or second phone with me to actually take a picture.. if it doesn’t get fixed, I will no longer be an apple customer.

This firm said its a software problem, the Apple work hard on the issue.

http://www.almarium-pro.hu/

This is an certificate Apple Service!

They said we must told as many we can to Apple! Very important☝

I live in Maine, where it’s often cold, and so far have not figured how to fix other than bringing indoors, playing with it a little bit such as switching around some of the settings, and then it gradually start working again. It’s irritating to not be able to take photos outdoors, like I used to do quite frankly with my Samsung product.....

I gave up. I went for a walk in not so cold weather and it was doing it again. Showed the Apple “Genius” in the Apple store.

Me: See what I’m talking about I had to run in here to show you because once the phone warms up it starts working normal again (the flash)

Apple tech: You might wanna get that checked out man make an appointment.

Me: yea I did that they swapped it out 5 minutes of me leaving the Apple store walking home temperature was 51° out it was doing it again.

Apple tech: I would still make an appointment and get it checked out man..

Me: But that’s what I did 4 days ago and they swapped it out it still has the same issue!

Apple tech: I would make the appointment and see if they can fix it

Me: 💀💀💀 But what’s the point? Get another replacement for it to happen again? Are you going to replace my screen protector because Apple didn’t the first time.

Apple Tech: yea man make that appointment see what’s going on

Me: subconsciously contacted ufo and flew out Apple Store

At this point I don’t think this is a hardware issue. I spoke to Apple Support spoke to a Senior Advisor 2 weeks ago took my analysis data from my phone I sent it to him he said he would send to the engineers so they can figure out what’s going on. Told me someone would contact me regarding this that was high than a Senior Advisor the next day at 4PM I get a call at 4PM me thinking it was going to be a engineer. Nope! It was another Senior Advisor who said she couldn’t help me and someone would be contacting me above her. This was 2 weeks ago and no one never contacted me at all.

Brother works for Apple I showed him because when I went in there that day I had that conversation above my brother just walked in I said LOOK! He’s like yea that’s abnormal. But nothing he can do.

I asked him tonight 12/28 did you get any cases with flash acting weird when the phone gets a little cold but not unbearably cold?

Him: no

But think about it no one is really using their flash in the cold or in a dark place outside I’ve been telling people with a 8+ that I know to try and I’m still waiting to hear feedback I guess people forget.

This is not something that can be fixed with swapping your phone out for another one. So if you plan on swapping your phone don’t waste your time and having to go buy a screen protector gathering all the information from the forums and personal experience this is something happening even with swapped phones.

I call this issue #Flashgate we need to spread the word I emailed Macrumors and sent them this link to this forum because it seems like all of us have been getting the run around or get a BS answer. I explained to MacRumors the situation and told them to check the forums. Haven’t seen anything yet on their page. Probably doing some research [hopefully] to write a well thought out article. **** I’ll even write it for them.

But this is really ridiculous at this point.

My family and I were at Central Park yesterday night with iPhone 8 and iPhone X and none of our flashes worked during the fireworks. The people around us with iPhones 6 or 7 all worked fine. Temperatures were around 15F. When we warmed it up then they started working again.

Hello.. i have the same problem on my iPhone 8 Plus. I change it 2 times and I have again the problem. I can understand the temperature conditions for using the iPhone that you wrote but I cannot understand when is in the 7-10 degrees Celsius not working.

Also I used flash alerts for calls and text messages..

Not working!!

I’m thinking to sell it one more time and get the iPhone X otherwise I return on iPhone 6!!!

A lot of people have the same issue..Apple could inform the customers if this issue is software or hardware.when I spend a lot of money for a device I want to be functional 100%

Regards

Hi thanks a lot. The force restart does not work on my X. only the flashlight trick. What do you mean by force restart? Reboot with button combination

Thanks