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High Sierra gmail problem

Since upgrading to High Sierra, Apple Mail will not connect to gmail. When I type my password I get a message, "Unable to verify account name or password". If I go to gmail on the web using Safari I can get right onto the account so the log in info is fine.

iMac, Mac OS X (10.7.5), Core i5, 12 GB

Posted on Nov 15, 2017 8:50 AM

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Posted on Nov 19, 2017 8:02 AM

I have this problem too.

I can sign in to the app store. I can get an apple ID verification code (multiple times) but there is no place to type it.

Two choices only:

1. Username and password

2. I forgot


no place for verification code.

and i did not forget my username and password.

46 replies

Aug 28, 2018 5:32 PM in response to Windrave

I've had the same problem for months and even Apple was not able to fix it. Today i deleted my gmail passwords from my Keychain and everything is working fine. I was able to install Gmail with not problems.

Open Keychain and search for com.apple.account.Google.auth-token. Once you find it make sure you get info and if it is the correct Gmail account that you are having problems with and deleted from the keychain.

After, you can go ahead and install Gmail again.

Aug 28, 2018 5:45 PM in response to Windrave

I've had the same problem for months and even Apple was not able to fix it. Today i deleted my Gmail passwords from my Keychain and everything is working fine. I was able to install Gmail with no problems.

Open Keychain and search for com.apple.account.Google.auth-token. Once you find it make sure you get info and select the correct Gmail account that you are having problems with and deleted from the keychain.

You can now go ahead and install Gmail again.

Sep 20, 2018 7:52 PM in response to Windrave

I've had the same problem for months and even Apple was not able to fix it. Today i deleted my Gmail passwords from my Keychain and everything is working fine. I was able to install Gmail with no problems.

Open Keychain and search for com.apple.account.Google.auth-token. Once you find it make sure you get info and select the correct Gmail account that you are having problems with and deleted from the keychain.

You can go ahead and install Gmail again.

High Sierra gmail problem

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