Hi,
I have a problem where all requested Profile Manager tasks are pending on macOS server 5.4. I have attempted to renew the APN and, restart my server as well as, enrolling my device again. I have included a image that shows the state that all of my requested tasks.
Device info:
Mid 2010 iMac
macOS 10.13.
3.06 GHz Intel Core i3
null-OTHER, macOS High Sierra (10.13.1)
Hey, just a update.
I have managed to solve this myself. I found that some of the ports that Profile Manager uses, were blocked on my router. I forwarded the ports that were blocked and, profile manager started working!! If you are experiencing the same problems as me, try "https://portforward.com/router.htm" (and yes, there is no "l" at the end!) Port Forward provides instructions on how to forward a port on your EXACT router!!
Ok, now I have some bad news. When I push settings to a "Device group" the progress either gets stuck on pending or, it simply just fails! You can read my full question about this here "https://discussions.apple.com/thread/8213131".
Thanks,
TechWhizz
Hey, just a update.
I have managed to solve this myself. I found that some of the ports that Profile Manager uses, were blocked on my router. I forwarded the ports that were blocked and, profile manager started working!! If you are experiencing the same problems as me, try "https://portforward.com/router.htm" (and yes, there is no "l" at the end!) Port Forward provides instructions on how to forward a port on your EXACT router!!
Ok, now I have some bad news. When I push settings to a "Device group" the progress either gets stuck on pending or, it simply just fails! You can read my full question about this here "https://discussions.apple.com/thread/8213131".
Thanks,
TechWhizz
This doesn’t appear to be a straightforward port forwarding problem.
I’m having this problem on the LAN behind the router, with no PF or other firewalls enabled.
According to https://support.apple.com/en-us/HT202487, PM requires ports 80, 443, and (prior to v5.3) 1640. It also needs outgoing 2195,2196,5223. You can check for these open ports outside the LAN via nmap, port scanning, or a site like http://canyouseeme.org/.
If those are all open, you can watch the packet exchange with a command like:
sudo tcpdump -n -e -ttt -i en0 '(tcp port 1640 or 2195 or 2196 or 5223) and host 10.0.1.3'
Unfortunately, I believe that the networking is all correct, and that PM v5.4 or iOS 11 or both have a bug that breaks device enrollment.
If you guys are lucky enough to have a local Time Machine Backup (a networked Time Machine backup won't restore the servers files needed) , try rolling it back to Sierra. Server 5.4 still has a lot of issues at the moment.
Just an update, I called into Apple support and was on there with them for over 2 hours with them, they did remote in and we checked everything and it shouldv'e been working but didn't, so they had to get copies of my logs off the server and off an ipad that was managed by the server so they could send them to engineering. Also before I upgraded to High Sierra I carbon copy cloned my boot volume to a usb hard disk just in case I had problems, and I went ahead and booted that volume up today and it wouldn't work either, even after renewing APN cert, just sets at pending.
I am having the same problem, I renewed APN, restart several times, gave my server a public ip to verify no firewall or routing problems. Still same problem, all tasks are pending. I have over 50 devices. This started happening right after upgrade to High Sierra from Sierra and updating the Server app.
Using newest Mac Mini
Mac OS 10.13.1
Server app 5.4
Won't let me edit post but I checked server logs and found this error message.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSPerAppTokenMap is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39e70) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc635f0). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSPerAppTokenMapEntry is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39e98) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc63618). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSCertificateStorage is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39d30) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc63820). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSPreferences is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39ec0) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc63b40). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSSystemUser is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39ee8) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc63cd0). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSMultiUserMode is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39e20) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc64220). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSIncomingMessage is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39d80) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc64338). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSLog is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39da8) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc64388). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSMessage is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39dd0) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc64400). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSMultiUserFS is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39df8) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc64450). One of the two will be used. Which one is undefined.
Nov 30 10:11:06 mac-server apsd[1585]: objc[1585]: Class APSOutgoingMessage is implemented in both /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService (0x7fff9fc39e48) and /System/Library/PrivateFrameworks/ApplePushService.framework/apsd (0x10bc644c8). One of the two will be used. Which one is undefined.
I have this problem too. It is unresolved. See here fore details of steps I've attempted: Server 5.3.1 Profile Manager enrollment stuck on "in progress"
There are dozens more threads on this issue. Please file bug reports to Apple.
Yes, I have the exact same problem as you. (apart from a different device).
All Profile Manager Tasks Pending
