iphone 6 randomly shutting down - black screen with spinning wheel

I have had the same issue since this morning Melbourne time. Visited the Apple Highpoint shop and they have had approx. 50 people come in with the same issue and have informed Apple. The engineers in the shop are unable to fix the issue. Told me to sit tight for a few days until Apple comes out with an update. I have followed the advice from the clay_easton post on here. I went into Settings- General- Date & Time- Set Automatically (turn off). I kept the location as Sydney which gives me Melbourne time but just put the date back by 2 weeks. I then turned my phone off then on. This has worked for the time being and my phone has not crashed, I am now able to see my alarms in the clock App. Hopefully Apple provides a long term solution soon.

Apple know about this so-called "re-spring" issue and are working on permanent fix according to their Support Line people.

Temporary fix is to reset the system time to before 2am December 2 local time — go to Settings > General > Date & Time > Set Time Automatically to OFF

Apple Support line had very little to offer other than the temporary fix above, and I would suggest that everyone doesn't waste their time on hold! There is also not much point going to an Apple Store as this issue relates to the latest version of iOS (11.1.2) and is outside their expertise to fix at this time.

Someone on a similar thread says that this has to deal with a date-based issue (Dealing with December 1st), and that many people in Apple Stores are having the same issue.

A temporary fix is to go into "Settings" > "General" > "Date and Time" > change your date to pre-Dec 1st (it's not a fix, but it should prevent your phone from resetting every minute or so)

"[...] it has been escalated to the highest levels and the Apple Store is full of people with the same problem."

"No fi[x] at this time - but we can expect that this will get a lot of attention!"

See the post here:

Re: Phone gets locked every 1 min automatically closing applications

my iphone 7 plus started shutting down every few minutes from today morning sydney time. screen will become black and there is a spinning wheel.

went to Apple store, and their only at-this-moment answer was to reset the date to pre December 2 date. That temporarily fixed the issued, but resetting date back has its own set of issues.

I found a twitter disc thread, that suggests to shut off all notifications (apparently can only be done each app by app). I tried that and it seems to have worked for now.

Waiting for Apple to release bug fix update.

As cleverly described by LCM27 (Melbourne) below (thanks), I applied the same fix and so far it seems to be successful. I changed my active date to Nov 20.

The clue for us was that both my wife's iPhone 6S, and my own iPhone SE, started exhibiting this problem shortly after midnight Dec 2.

Gonna try setting back to auto-time on Dec 3 and we'll see what happens. Or, wait for an Apple fix.

I had the same problem. It's a bug. Temporarily set your date and time back (to December 1 for example) and install the iOS 11.2 update. It should solve your problem. (It worked for me and other users.)

Do check out!

IOS 11.2 is out hoping to fix the bug, try to do a software update via your phone.

If you are unable to update via phone, go into DFU mode and use iTunes to update/ restore your phone.

It seems to be caused by some health-related apps that send notifications at specific times of day. Some people have said it goes away when they delete Headspace or Calm, neither of which I have installed. But it has stopped for me when I disabled notifications for Oak

Hi

Sounds like you need a new battery Make an appointment at Apple store.

Or go to Support.apple.com for posting details use SIMCARD in other phone if you have one Mine took 4 days.

Cheers

Brian 🇬-1F1E7;

Temp solve - in settings, general, date and time, turn off automatic set date and time, and turn back time to sometime in November. Will stop spinning wheel, but will not work with some other apps - such as apple pay.

December 2nd is making some iPhones soft reset (update) => iOS11.2 fixes the problem

Installed update 11.2. Problems fixed! Yay!!

The date set to December 1 (or prior) plus the installment of 11.2 will fix your problem.

This morning I have had the same problem. I changed the date back 10 days ago and setting (Date & Time- Set Automatically (turn off)) like LCM27 said. It seems work for me.

I think this a big issue for Apple to solve immediately.

Hi

Go to settings down to -general -about -software update To ios 11.2 over your wifi

This will fix the problem for everyone on ios 11

Cheers

Brian 🇬-1F1E7;