as of this morning my iphone 6 has randomly started black screening with white spinning icon, every couple of minutes - i have reset with power / home button; reset network settings, turned into airplane mode and switched off - HELP.
Phone is tanking after every task
iPhone 6, iOS 11.1.2
I have had the same issue since this morning Melbourne time. Visited the Apple Highpoint shop and they have had approx. 50 people come in with the same issue and have informed Apple. The engineers in the shop are unable to fix the issue. Told me to sit tight for a few days until Apple comes out with an update. I have followed the advice from the clay_easton post on here. I went into Settings- General- Date & Time- Set Automatically (turn off). I kept the location as Sydney which gives me Melbourne time but just put the date back by 2 weeks. I then turned my phone off then on. This has worked for the time being and my phone has not crashed, I am now able to see my alarms in the clock App. Hopefully Apple provides a long term solution soon.
Updated to 11.2 for two phones. Both seem running fine now. Clock app back to normal too.
Install update IOS
Same thing here - Germany - Just started a few hours ago - Iphone 7 going to the spinning screen all 20 - 30 Seconds. The phone gets very hot in the upper right back corner and you can watch the battery percentage numbers drop. Trying to charge the phone results in a phone that constantly beeps while it´s crashing and recovering.
Turning off Auto Time & Date , setting the time zone to Cupertino and the date back one week - then turn off the phone and on again. This worked for me. It´s not a real fix thou...
I just turned off "Auto Date& Time" and set the date back to the last day of last month. Again, not a fix but I can use my Phone now.
Seems to be an issue with auto date time for December...
Come on Apple, fix!!
I reset the date and time to the Cupertino zone, and it didn't help.
Then i turned off notifications of the health app and all other apps that i can live without receiving notifications from 😝. That solved the problem for me 😉 Now i reset the date and time back to the correct setting, and it's still working fine.
Problem temporarily fixed. So relieved! Just turned back the clock in Settings to this time last week. Thanks all.
Looks like iOS 11.2 has been released. Trying it get it updated now to check if it can fix the issue.
I tried resetting all settings and forced reset both with no joy. Then installed the new iOS 11.2 update and pleased to say my iPhone 7 is now working as it should again.
There is another discussion thread on this.
https://www.reddit.com/r/apple/comments/7gxf25/iphone_7_black_screenspinning_whe ellockscreen/
Manage to get it temporary resolved by setting 1 day earlier.
I also have this problem (6s) as does my girlfriend (6).
I have tried powering off, resetting with power & home buttons, updating iOS to the latest version, backing up to iCloud & restoring. None of this has worked, after restoring my phone is still crashing every few minutes to the same black screen & spinning icon OP mentioned.
The phone also gets extremely hot if I use it and the battery is draining very quickly.
This all started very early this morning (I first noticed it around 4am New Zealand time December 2nd)
Have been having the same issue since 2am Adelaide time. Kicks me out of any app i'm in at the time, black screen with the circle thinking icon, phone hot and serious battery drain. The "Clock" app also doesn't work. Driving me absolutely crazy. Have been trying Apple Support on Twitter but no luck with a reply. Lots of other people on Twitter complaining of the exact same issues.
I have the current IOS.
I also became aware of my phone continually shutting down every 3-5 minutes or so at about 1:30am EDST. I have done 3 hard starts, and now just finished restoring from an iTunes backup. The battery power is draining very quickly (not surprisingly since it is continually restarting itself), and it is quite hot. I have exhausted all my options, and it would seem to be a very common problem overnight!
Apple needs to help.
Me too! I've rebooted, updated, purchased additional storage, reset all settings, deleted useless apps, tried backing up to iCloud (couldn't finish since it keeps "crashing"), ran diagnostics in iTunes (no problem). WHAT ELSE HAVE I NOT DONE?!
iphone 6 randomly shutting down - black screen with spinning wheel
