iPhone X Ghost Touch

As you apparently didn't read the thread you posted to, I will summarize it:

If it only happens when you have the phone plugged in, you have a bad cable. Replace the cable.

if it happens all the time you have a bad digitizer in the screen. Make a Genius Bar appointment to have the screen replaced. Genius Bar Reservation and Apple Support Options - Apple

There is a very slight chance the problem is software. Restore iOS to factory settings using iTunes (Restore your iOS device to factory settings - Apple Support). If the problem is still present, see above.

Hi all,

having same issue for brand new ipX bought on 23rd Dec 2018. Is it not because of ios unstable?. Can apple solve this bug issue. So annoyyings

Hello, is ghost touch on my screen too! . It always pop up ghost touch and some time a line is not working! Anyone here can advise?

My iphone x’s glass was broken on the top left. And when my phone get heat, it starts to touching auto (ghost touch). What should i do to this problem? Help me!

There are 2 possible causes of this problem:

• It it only occurs when the phone is plugged in you have a defective Lightning cable, so try a different cable. And make sure it is either certified as Made for iPhone or an Apple cable.
• If it occurs when nothing is plugged in the phone has a defective digitizer. Apple will repair it under warranty.

There are several possible causes of the problem:

• A bad lightning cable
• An incompatible screen protector
• An ill-fitting case
• A defective digitizer in the screen.

Only the last of these is an actual hardware defect in the phone, and it can be fixed by Apple replacing the screen.

Are you a troll or something? He removed his screen protector, so the warranty is void now? I'm no "genius," but I'm positive that's a silly statement.

I have the same problem on my iphone x , i need a solution i payed 1200$ To buy iphone x from 3 months ago then i found this problem ,this peoblem if not solved the repetion of apple will be down

You’re fortunate. ATT referred me to the Apple store and they said it must be because I did a restore from my previous iPhone.

I’ve upgraded numerous times since 2006 and never had any issues.

It happens about 4 to 6 times per week - requiring a reboot.

esteemed applex in my case is the same. The problem started on Monday and worsened each day until it became unusable. I'm on vacation and I can not change the iPhone until February but as in all cases I want to change it for a brand new, not a refurbish. in your case the model that you replace starts with "n" or with "m"?. The first letter of the model describes what type of unit it is, whether it is brand new or refurbish. thanks for your answer.

I had this issue pop up on December 18. Which was exactly 15 days after getting the iPhone X on 11/3. Can you guess the terms of the return policy (from carrier)?.... 14 days. Luckily, and I mean seriously.... luckily - I did not purchase from a direct Carrier, I purchased from COSTCO and they have a 90 day return policy. I was able to have COSTCO order a brand new device direct from Verizon, and did an exchange. I just wanted to add my experience to the conversation and put a phrase in my comments that I was searching for when I was looking for help. "Phantom Touches".

After discussing with AT&T a few weeks back, then going to an Apple store, I did a factory reset and restore. This didn't solve the issue so I called AT&T again, they forwarded me to Apple Support. A brand new iPhone X is on it's way to me as I type. Hope this fixes the issue!!

Having this issue - so frustrating. Just got the phone about a month ago, while at work it started going crazy - apps opening/closing quickly, when trying to select something on the screen it was as though I was touching another part of the screen, zooming in/out quickly. Tried hard reset, did factory reset and installed iCloud backup, then factory reset and set up as new phone without restoring from any backup and still did it. I was told if this happens, it must be a hardware issue, not software issue. I guess this means I need to try to go get a new one. :/

I went to my local Apple store, told them what happened. They took me right away with no appointment (next available appointment was a week later). They had me speak with a manager. Then, They brought someone from the back room. This was the person who would handle my repair. They offered a two tiered solution - calling it a “false touch” issue, they were going to replace the screen. And, if that didn’t work, they were going to give me a new phone.

They replaced the screen in about 45 minutes. It has worked fine ever since.

I recommend going to the store - capture the craziness on video if possible (I used someone else’s phone).

+1 here. I've been having issues with it this week and I bought mine right before the New Years. So it hasn't even been a full month yet. Tried updating new iOS and did the reboots... hope it will work...