Level 1

49 points

macOS 10.13.2 failed to install and now won't show in App Store at all

I tried this morning to install macOS 10.13.2 multiple times. Each time, it would appear to be installing, but afterward when I signed in I would receive a message indicating that some updates could not be installed. (It was the only update showing and the only one I chose to install.)

I checked my version of macOS, and it still showed 10.13.1, so I tried again. Same thing happened. Tried a third time. Same thing.

Now, however, the 10.13.2 update won't show up in the App Store at all. It says that no updates are available. My "About This Mac" still shows 10.13.1.

Any idea how to get 10.13.2 to show up in the App Store again and how to get it to install successfully (or maybe view logs about what might be happening)?

MacBook Pro with Retina display, macOS High Sierra (10.13.1)

Posted on Dec 7, 2017 8:04 AM

82 replies

Jan 31, 2018 8:16 AM in response to randallking

I am having this same issue, both with 10.13.2 and the recently released 10.13.3. It downloads and goes through the install process fine, I get the analytics pop up on my desktop when it restarts and all seems good, except the "some updates failed to install automatically" notification. I have no interest in doing a clean install, I expect Apple to fix this issue ASAP. Now I understand why some people wait a year or more before installing the latest OS.

Feb 11, 2018 10:24 PM in response to l008com

"What is going on in Cupertino these days?" "these days....?????" They have been screwing up for years.

What's going on is the iPhone, which is the money maker.

Laptops and desktops are taking it where the Sun don't shine...

Lexiepex

Level 6

14,118 points

Mar 5, 2018 8:08 AM in response to l008com

You have to read carefully, it is correct, only "make a copy to an external disk" is not relevant but I put it in to make sure that you have a spare copy of HighSierra when something is going wrong, so that you do not have to download it again. You can bypass that commentary.

randallking Author

Level 1

49 points

Dec 7, 2017 12:33 PM in response to dialabrain

That was a good suggestion. I tried that now, but I get the same result in the end.

randallking Author

Level 1

49 points

Dec 10, 2017 11:44 AM in response to BacchusNYC

Thanks! I will give that a whirl. Good suggestion.

randallking Author

Level 1

49 points

Dec 13, 2017 8:17 AM in response to Eric Root

I tried that, but it didn't work for me. I also tried in safe mode.

I either get "Some updates could not be installed automatically" or "Some updates were not installed automatically".

Dec 14, 2017 2:37 AM in response to randallking

I have the same problem! Let me know if yours is solved.

randallking Author

Level 1

49 points

Dec 15, 2017 9:40 AM in response to drysheep

I appreciate the suggestion. I tried sudo spctl --master-enable, but it did not work for me. I get the same error.

randallking Author

Level 1

49 points

Dec 15, 2017 10:48 AM in response to bramfoto

Good info. Thanks!

Apple Support has already proactively reached out to me. They apparently saw this thread and wanted more info, which I have provided through a command they had me run.

kalada

Level 1

12 points

Dec 16, 2017 10:41 AM in response to randallking

Seems like the update has downloaded, just can't get it installed. Kindly assist.

Dec 17, 2017 2:15 AM in response to l008com

Uh-oh i have SoftRaid too installed on a Mac Mini that is failing to update. Might be the culprit.

Is everyone else on a MacMini/have SoftRaid running?

Dec 17, 2017 5:36 AM in response to l008com

That's super frustrating. Do you know if SoftRAID 6 will resolve this issue? Perhaps getting ourselves onto the 6.0 beta would be the best way to go.

Dec 17, 2017 6:31 AM in response to l008com

So sad.. Trump impression intended.

Seriously though, that's annoying. Looks like I'm booting off an external hard drive for the server from now on.

durge22

Level 1

9 points

Dec 17, 2017 6:53 AM in response to dialabrain

I can try... but the 10.13.1 update installed cleanly with no special handling. In fact, every update for the last year (which was when BD became required).

durge22

Level 1

9 points

Dec 17, 2017 8:03 AM in response to durge22

One other option... we also have to use FileVault. Maybe it doesn't like that.

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macOS 10.13.2 failed to install and now won't show in App Store at all