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iTunes 12.7.2 CD Burning Issues

On my Windows 10 PC that hosts my primary iTunes music collection (70000+ songs) just completed the upgrade to the latest iTunes release (shows 12.7.2.58 as the version) via the Apple Software Update process.


After completing the upgrade I attempted to burn the playlists for 4 new classical albums (all MP3 downloads) to CD-R media. The CD burning process for all 4 albums failed with the following error message: "The attempt to burn a disc failed. An unknown error occurred. (0x80004005)".


In each instance the albums played without issue when listening to them via iTunes (and my computer speakers).


Thinking that this may be an issue with iTunes 12.7.2 I logged on to another computer with an iTunes instance that had not been upgraded (the iTunes version on the other PC is 12.7.1.14). I copied the MP3 files for all 4 albums to that iTunes instance and then created playlists for each album. Was able to burn the playlists for all 4 albums to CD media with NO errors.


I will also note that with iTunes 12.7.2.58 I was able to burn one playlist to CD successfully but the burning process was painfully slow (4-5 times slower than normal).


Based on these results it appears to me that iTunes 12.7.2 has some significant bugs/issues relating to burning playlists to CD media.


REB

null-OTHER, Windows 10

Posted on Dec 7, 2017 3:37 PM

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Question marked as Best reply

Posted on Dec 20, 2017 2:46 AM

Hugorelly wrote:


Where to find the previous version of i-Tunes please? I cannot get hold of it.


Uninstall iTunes. Download and install one of the following as appropriate:


Thanks to Ridley1555 we know it isn't necessary to uninstall the other components in this instance, nor do you need to roll back your database.


tt2

431 replies

Jan 13, 2018 11:12 AM in response to ACE 808

As given elsewhere in this thread my suggested workaround is to uninstall iTunes then download and install one of the following as appropriate:

There is usually no need to remove other Apple components, and your library will be unaffected.


Others have reported success limiting the burn speed to 1x or 2x. Use the right-click context menu to burn rather than the File menu or the wrong list may burn.


tt2

Jan 18, 2018 6:58 PM in response to Abbatoir

As noted in the thread there would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate directly from Apple’s secure servers:

Probably takes 10-15 mins to implement.


You could also try burning at 1x or 2x speed which has worked for some, but doesn't address an issue some users have where the wrong playlist is burnt.


tt2

Jan 19, 2018 4:15 AM in response to Abbatoir

This is posted in the thread above by turingtest2. He helped me with this issue as well.

As given elsewhere in this thread my suggested workaround is to uninstall iTunes then download and install one of the following as appropriate:

There is usually no need to remove other Apple components, and your library will be unaffected.


Others have reported success limiting the burn speed to 1x or 2x. Use the right-click context menu to burn rather than the File menu or the wrong list may burn.


tt2


<This is a Direct Download Link>

Jan 22, 2018 1:28 PM in response to sfischer7435

iTunes 12.7.2 CD Burning Issues

As noted in the thread there would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate directly from Apple’s secure servers:

Probably takes 10-15 mins to implement.


You could also try burning at 1x or 2x speed which has worked for some, but doesn't address an issue some users have where the wrong playlist is burnt.


tt2


Turingtest2 posted this above. I just did the reinstalled the 10/30/17 update version and everything worked

Dec 7, 2017 6:26 PM in response to RogerBat

Further info on this issue from RogerBat.


I have multiple computers available to me and have iTunes installed on several of them. I took one of my spare systems that had iTunes 12.7.1.14 installed on (running Windows 10) and successfully burned an audio CD from a playlist (one of the classical albums that I first encountered this issue on).


I then used Apple Software Update to upgrade the iTunes instance to the latest 12.7.2.58 release and attempted to burn an audio CD using the same playlist and the result was the same error message reported above.


So everything was identical (same computer, same OS and same playlist and MP3 content) and all that changed was the iTunes version - successful audio CD creation with 12.1.1.14 and failure with 12.7.2.58.


Thus, this clearly appears to be a "bug/issue" with iTunes 12.7.2.58.

Dec 8, 2017 4:08 PM in response to RogerBat

mine is affected too wasted many discs tonight, im going to bill apple for the wasted discs!!!i hope they fix this issue soon its so annoying , you would think they would test a itunes update before unleashing on the public??? clueless idiots working at apple!!!!!!!!!!!!!!!!!!!!!!!!!! furious and p$$$$d off with apple!

Dec 11, 2017 12:01 PM in response to mamcginnis

Person I talked with came to this forum and read what was going on exactly (props to RogerBat for the detailed bug report) and forwarded it to engineers. He stated that if this many people were having trouble and were talking bout here there must be many more who have not reported it. Said he would get back with me on Wednesday. I believe the ball is rolling.

Dec 16, 2017 11:04 AM in response to Rae629

Rae629 wrote:


Pfft...I came here with the same issue and as I am reading all of the posts, I get an update message asking to install 12.7.2.


I am currently running 12.7.2.58. Has anyone updated to the 'new' 12.7.2?


Judging from other posts the issue isn't fixed in 12.7.2.60. Try reinstalling iTunes 12.7.1.14. See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for download links and roll back instructions for reverting your database if needed.


tt2

Dec 17, 2017 5:00 PM in response to darcinebowman

When you use the steps in Empty/corrupt iTunes library after upgrade/crash you can go back to the state of your library at the last update that made changes to the structure. I've just checked inside my Previous iTunes Libraries folder and it seems that the last one corresponds to iTunes 12.7.0 all versions of 12.7 use the same format for the database, so you'd only need those steps if you wanted to go back to 12.6.3.6 or earlier.


You should of course Backup your iTunes for Windows library with SyncToy, or something similar.


tt2

Dec 18, 2017 5:55 PM in response to RogerBat

Hello all,

I hope that this helps. I recently had this issue and I was able to resolve it using some information found in this article iTunes for Windows: If you have trouble burning a disc . Specifically there was one suggestion that the article made that was the difference, "

Make sure to select the correct disc format. To create a CD with any type of audio file that iTunes supports (MP3, AAC, AIFF, and so on), try selecting Data CD or DVD. If the playlist you’re trying to burn includes AAC files, make sure MP3 CD is not selected."

In summary change the disc format to Data CD or DVD, this apples to any audio format that iTunes supports, so any song that's playable in iTunes. Again, I hope this helps and please let me know if it does. Peace!

Dec 18, 2017 7:23 PM in response to limespider911

limespider911 wrote:


Where is the best place to find a copy of an acceptable...12.7x itunes dowmload?......i have a complete backup copy of my itunes on an external drive i made on 11/30/17...i just need a safe site..or method to get the downgrade....Ive heard mention of FILEHIPPO.COM..I would rather just find a reliable download then mess around with restore points and previous libraries....This question may of been answered before, sorry if i'm redundant.


thx mpj


See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for download links, direct from Apple, and instructions on removing the current build. Install iTunes 12.7.1.14 for now.

tt2

iTunes 12.7.2 CD Burning Issues

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