iTunes 12.7.2 CD Burning Issues

ksall wrote:

Does this uninstall remove playlists I have spent several years creating?

No, you are only removing the current software and reinstalling an older version. Your database remains unchanged. That said I strongly recommend you Backup your iTunes for Windows library with SyncToy, or something similar, to protect your data against drive failure and other adverse events.

tt2

mclardyd wrote:

latest update to the above:

I uninstalled iTunes version 12.7.2.60 and installed iTunes version 12.6.2.20 for which I had luckily kept an old download. This completely solved the CD burning problem.

Note, however, that to make this work I first had to delete the iTunes folder from Music on my hard drive because the older version of iTunes was incompatible with the newer iTunes Library.itl file. So yes I've now lost the local copy of my library contents and playlists but I'm pleased to say I can re-download everything I need from the cloud whenever I want to create a new playlist and/or burn to audio CD.

Ouch, that should not have been necessary. Did you delete the whole library or just the database? Do you have a backup? If you'd gone back to 12.7.1.14 as advised elsewhere in this thread there would have been no problem. When you do need to revert to a version that doesn't want to open the newer library there is a workaround presented in Empty/corrupt iTunes library after upgrade/crash that would minimise the impact.

tt2

Installing iTunes also installs Apple Application Support, Apple Mobile Device Support, Apple Software Update and Bonjour. Uninstalling iTunes doesn't automatically remove them, and depending on which version you choose to go back to all components need to be removed first. I haven't tested this personally but the reports from other users suggest that the CD burning issue is limited to iTunes for Windows 12.7.2.58 & 12.7.2.60 and that reverting 12.7.1.14 fixes it. Perhaps on this occasion you should try removing all Apple components, reboot, then reinstall the selected build. There is more in the Troubleshooting issues with iTunes for Windows updates tip.

tt2

See Getting iTunes & Windows Media Player to play nicely.

Can you post a screenshot of what you see in iTunes? Adding your iTunes media to WMP shouldn't have affected the iTunes library unless WMP reorganized the files, but even that wouldn't have made duplicates although it could potentially have made existing entries show up with an exclamation mark.

tt2

See Troubleshooting issues with iTunes for Windows updates. Other users have reported that uninstalling the main iTunes application was sufficient to allow them to reinstall 12.7.1.14, but since that hasn't worked for you I suggest a complete tear down and rebuild as outlined in the second box.

tt2

Graeme02 wrote:

Can’t seem to send snapshot for some reason. Lol not my day today lol but thank you for repl

Make sure that your image file has a simple name like Screenshot.jpg. I asked because apostrophes didn't make sense, but if they are exclamation marks that at least is familiar. The duplication shouldn't have happened if you simply added some iTunes Media to WMP, however if WMP moved the files that would explain the exclamation marks.

When you restart iTunes it assumes that every file is where it is supposed to be until it has reason to find out otherwise. If they come back see Re: Locating all files with !. See also Re: Duplicate songs for advice on removing duplicates. Perhaps you tried adding you media back into iTunes when it didn't work properly?

I take it you don't have a simple backup of the library you can roll back to?

What actions did you perform? I'm pretty sure I can help you undo the damage once I understand exactly what has happened.

tt2

Reverting to iTunes 12.7.1.14 from 12.7.2.x doesn't require that you roll back the database. Uninstalling doesn't affect your library. That said you really ought to Backup your iTunes for Windows library with SyncToy, or some similar method.

tt2

Rolling backup to 12.7.1.14 is probably less effort. You should be able to export playlists in .m3u or .m3u8 format from iTunes which you can then import into Windows Media Player. See Getting iTunes & Windows Media Player to play nicely to make sure that WMP doesn't move tracks that you add to it.

tt2

To backup just the database: With iTunes closed open the folder containing your library, typically C:\Users\<User>\Music\iTunes, select the file iTunes Library(.itl) and press Ctrl+C to copy and Ctrl+V to paste. You can rename the copy and/or move it into the Previous iTunes Libraries folder if you wish.

To backup the whole library: With iTunes closed select the iTunes library folder, press Ctrl+C to copy it, browse to any other location on your internal or external drives that you wish and use Ctrl+V to paste. This assumes all of the media is in is consolidated inside the media folder inside the iTunes folder. Obviously you need enough room for the duplicate copy. Updating the duplicate without simply nuking and recreating it, or dealing with overwrite requests, is hard to do by hand. Better is the process outlined in Backup your iTunes for Windows library with SyncToy. The target doesn’t have to be an external drive, but you ought to use different physical drives to get security from a drive failure.

tt2

Yes, if you just uninstall the iTunes application from the programs and features control panel, then install 12.7.1.14 your library remains exactly the same. That said you really ought to maintain a backup. See Backup your iTunes for Windows library with SyncToy for my suggested approach.

tt2

Troubleshooting issues with iTunes for Windows updates

This link is from Turningtest and he linked an Apple site that had the list of upgrades which included the 12.7.1.14

I downloaded from here and then did the uninstall on Itunes and then tried this one. It worked fine. Did not have to redownload all my songs or make new playlists. They were all there.

DiezelG wrote:

After the update, I have the same issue. I did, however, discover one thing.

I just burned a new CD to my computer, via itunes. After that, I burned a copy of it and it worked without any issues. I tried it with several other CD's in my collection. I burned them onto my pc, then tried burning another copy. It all worked.

So currently, anything that was in iTunes, previous to the current version, will not burn.

Anything put into iTunes after the current version, will be able to burn.

What build of iTunes do you currently have installed?

iTunes 12.7.3.46 for Windows has just been released which appears to burn CDs normally.

It can be downloaded from https://www.apple.com/itunes/download/.

I've just burned a CD at maximum speed that had a mix of AAC and MP3 source files, each of which was in my library prior to the update. It burnt without error and plays properly.

tt2

jammanuk wrote:

Still getting this on 12.7.2.60

Of course you are. You need to replace the buggy version with a patched one.

iTunes 12.7.3.46 for Windows has just been released which appears to burn CDs normally.

It can be downloaded from https://www.apple.com/itunes/download/. Some regional Apple sites may serve an older build.

I can again burn a CD at maximum speed with a mix of AAC and MP3 source files without error and it plays back properly.

tt2

There was a general issue burning CDs with iTunes 12.7.2.x for Windows at anything over 2x speed.

iTunes 12.7.3.46 for Windows appears to burn CDs normally at full speed and with mixed formats.

It can be downloaded from https://www.apple.com/itunes/download/. Some regional sites may supply an older version.

When burning or printing use the right-click context menu on the playlist in the sidebar. File > Burn Playlist to Disc still seems to be unreliable and may attempt to burn the wrong list.

tt2

Why manually backup a podcast to audio CD? See Backup your iTunes for Windows library with SyncToy and backup the whole library. Otherwise for archive purposes a data CD or DVD might be a better choice.

tt2