iTunes 12.7.2 CD Burning Issues

As given previously, a workaround is to uninstall iTunes then download and install one of the following as appropriate:

• iTunes 12.7.1.14 for Windows (32-bit) - iTunesSetup.exe (2017-10-30)
• iTunes 12.7.1.14 for Windows (64-bit) - iTunes64Setup.exe (2017-10-30)

tt2

Turingtest2 posted this. this helped me and my library was in tact when uninstalling then re-installing the 10/30/17 version of iTunes

There would appear to be a general issue burning from iTunes 12.7.2.x for Windows.

A workaround is to uninstall iTunes then download and install one of the following as appropriate:

• iTunes 12.7.1.14 for Windows (32-bit) - iTunesSetup.exe (2017-10-30)
• iTunes 12.7.1.14 for Windows (64-bit) - iTunes64Setup.exe (2017-10-30)

tt2

Hi Graeme,

Posted already in the thread. Simply uninstall iTunes from the programs/apps and features control panel, then install the relevant version from one of these two links. You probably have a 64-bit system.

• iTunes 12.7.1.14 for Windows (32-bit) - iTunesSetup.exe (2017-10-30)
• iTunes 12.7.1.14 for Windows (64-bit) - iTunes64Setup.exe (2017-10-30)

tt2

Would you mind telling me in detail how to burn an iTunes playlist in Windows Media Player? I know how to select a playlist and then click burn in iTunes, but when opening Win Media Player I don't know how to get my iTunes playlist in there. Sure would appreciate your help. Thanks!

To backup just the database: With iTunes closed open the folder containing your library, typically C:\Users\<User>\Music\iTunes, select the file iTunes Library(.itl) and press Ctrl+C to copy and Ctrl+V to paste. You can rename the copy and/or move it into the Previous iTunes Libraries folder if you wish.

To backup the whole library: With iTunes closed select the iTunes library folder, press Ctrl+C to copy it, browse to any other location on your internal or external drives that you wish and use Ctrl+V to paste. This assumes all of the media is in is consolidated inside the media folder inside the iTunes folder. Obviously you need enough room for the duplicate copy. Updating the duplicate without simply nuking and recreating it, or dealing with overwrite requests, is hard to do by hand. Better is the process outlined in Backup your iTunes for Windows library with SyncToy. The target doesn’t have to be an external drive, but you ought to use different physical drives to get security from a drive failure.

tt2

Any update available on this issue? Has it been resolved?

I have exactly the same problem. First track or two get burned, followed by an unable to burn error. Used to work just fine prior to the update. Need to burn CD's.

I’m still waiting for an upd if any kind also. I’ve had problems uninstalling and reinstalling in the past and it’s bit urgent that I burn anything at the moment. But Apple really needs to get on this. I’m surprised there isn’t even more outrage.

Very frustrating isn’t it. Realistically they should compensate us with the amount of cds being wasted ( wishful thinking) but your message hamster104 has provided us with some level of hope. Good one

Thanks for the tip 'hamster104' Your suggestions worked fine for me except upon attempting to burn a multiple playlist comprised of in excess of 80mins it would only burn the first CD, then, when requested to insert the second CD the burn would not re-commence plus it got stuck inside the disc player and would not eject. A prompt surfaced on screen indicating that a burn was still in process..........although it was not. ****! I wish Apple would finally get to the core of this problem 'cause it's for the pits!

I guess that makes sense. If the software thinks the burn is not complete, it wouldn't eject the CD. You're right - this is a horrible problem. Although the supervisor I spoke with at Apple was very friendly and helpful, it is clear that they are either not taking this seriously, or they know it's bad and are trying to keep it quiet until they find a fix. Probably the latter.

This is unexceptionable from a company who turns over such high profits. The amount of blank CDs I have wasted is beyond frustration to say the least. All this time and STILL no rectification!! Apple need to compensate us by means of vouchers/ CD replacement and a **** apology! Shame on Apple

I too tried to burn on 2x speed..It worked for the first cd that had 4 songs on my playlist.

Then I tried the 2nd CD from another album on my playlist. It TOTALLY burned the wrong album!!!!

I have used probably at least 10 CD's trying to burn. NOT

GOOD!

I have spent $$$$ on Itunes for my music. (I teach dance and fitness) Now I can't use it!!! I am very frustrated and angry! PLEASE APPLE FIX THIS NOW!!!!

I am NOT buying another song until it is!!!!

I might be forced to use another company until it is!!

I guess I was lucky to get someone super helpful when I called, because he directed me to a supervisor who actually found the 2X speed solution after looking at one of these threads. I always say that when you call customer support for any large company, you have about a 1 in a 100 chance of getting someone who really cares about your problem. Thank God I did this time!

Yes, if you're burning multiple discs simultaneously, there apparently is still a problem. I do my burns one at a time, so I haven't run into that issue. I don't know if that has to do with 2x; I think it's part of the larger problem.

Do you mean transferring your iTunes playlist to a Windows Media Player library?

Actually, You can't transfer iTunes to Windows Media Player without burning the songs onto a CD since WMP only runs MP3s. You will need an available program to strip off the protection and convert the iTunes m4p, m4b, m4a pieces to mp3s. 'Tuneclone', for example is supposed to be quite reliable..........so I've been told.

You can't transfer iTunes to Windows Media Player without burning the songs onto a CD because WMP requires MP3s.