iTunes 12.7.2 CD Burning Issues

On my Windows 10 PC that hosts my primary iTunes music collection (70000+ songs) just completed the upgrade to the latest iTunes release (shows 12.7.2.58 as the version) via the Apple Software Update process.


After completing the upgrade I attempted to burn the playlists for 4 new classical albums (all MP3 downloads) to CD-R media. The CD burning process for all 4 albums failed with the following error message: "The attempt to burn a disc failed. An unknown error occurred. (0x80004005)".


In each instance the albums played without issue when listening to them via iTunes (and my computer speakers).


Thinking that this may be an issue with iTunes 12.7.2 I logged on to another computer with an iTunes instance that had not been upgraded (the iTunes version on the other PC is 12.7.1.14). I copied the MP3 files for all 4 albums to that iTunes instance and then created playlists for each album. Was able to burn the playlists for all 4 albums to CD media with NO errors.


I will also note that with iTunes 12.7.2.58 I was able to burn one playlist to CD successfully but the burning process was painfully slow (4-5 times slower than normal).


Based on these results it appears to me that iTunes 12.7.2 has some significant bugs/issues relating to burning playlists to CD media.


REB

null-OTHER, Windows 10

Posted on Dec 7, 2017 3:37 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2018 5:00 PM

Rolling back to iTunes 12.7.1.14 may be easier than transferring your playlists into Windows Media Player.


Uninstall iTunes then download and install one of the following as appropriate:


An alternative suggestion is to limit the burn speed to something slower than you would normally use.


Reports suggest Apple are aware of the issue but there is no ETA for a new build.


tt2

431 replies

Jan 4, 2018 8:50 PM in response to RobKieser

After spending an hour on the phone today with Apple support, we were able to find a temporary solution that doesn't involve reverting to the previous version of iTunes or dumping the library to Windows Media. For some reason, you need to reduce the burning speed to 2X. Of course it will take longer to burn, but I burned 3 CDs using this method and they all worked. Another bug from the latest update is that a different playlist starts burning other than the one selected. To prevent this, go to the list on the left, right click on the playlist you want to burn, and select the burn CD option from there. Hopefully, Apple will fix these errors and release another update SOON! I ruined at least 15 blank CDs trying to troubleshoot this on my own. I thought my burner had stopped working. **** you, Apple!

Jan 8, 2018 9:13 PM in response to JLowe823

This is from turingtest2


My library was intact after doing this. This worked for me



Rolling back to iTunes 12.7.1.14 may be easier than transferring your playlists into Windows Media Player.


Uninstall iTunes then download and install one of the following as appropriate:


An alternative suggestion is to limit the burn speed to something slower than you would normally use.


Reports suggest Apple are aware of the issue but there is no ETA for a new build.

Jan 18, 2018 4:23 PM in response to RogerBat

Me, Same as everyone - new itunes won't allow me to burn playlists to CDR (which I've been doing for years with no problem) same problem on different laptop but Windows Media burns OK but just not as good as itunes - also CD Burner XP works OK - Couple of days ago rang itunes - reception went off to check - sure enough there is a problem but not for everyone (apparently) so probably best to ring and register a complaint - Then have to wait for new version of itunes and hope that restores ability to burn playlists to CDR's - fingers crossed - this sent 19th. Jan' 2018.

Jan 22, 2018 1:28 PM in response to sfischer7435

iTunes 12.7.2 CD Burning Issues

As noted in the thread there would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate directly from Apple’s secure servers:

Probably takes 10-15 mins to implement.


You could also try burning at 1x or 2x speed which has worked for some, but doesn't address an issue some users have where the wrong playlist is burnt.


tt2


Turingtest2 posted this above. I just did the reinstalled the 10/30/17 update version and everything worked

Dec 18, 2017 3:56 PM in response to RogerBat

I ran into the same issue on my Windows box (running Windows 10), but I created the same playlist on iTunes 12.7.2.58 running on our MacBook Pro (had to move the .mp3 and .aiff music files over and add them to the iTunes library) and was able to burn a CD without any error. Maybe it's an iTunes for Windows 10 issue, though I can't say that for sure. If you have an Apple computer handy, you can try what I did pro-tem. Obviously the more playlists & CDs you want to burn the bigger the hassle that would be... 😟

Dec 18, 2017 5:39 PM in response to SANGERMAN2400

Sangerman2400,


No reason to believe that this is a "legal" issue. It is plain and simple a "bug" in iTunes 12.7.2.58/60 that only appears to impact the Windows version. A recent post by someone who has both a Windows 10 system running iTunes and a MacBook Pro indicated that a burn of audio CD's completed successfully when IOS vs. Windows was the supporting OS. That makes sense since I would expect that Apple's engineering team doesn't do as much "pre-release" testing for the Windows version of iTunes vs. the version that users are running on Apple's IOS platform.


RogerBat

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iTunes 12.7.2 CD Burning Issues

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