iTunes 12.7.2 CD Burning Issues

On my Windows 10 PC that hosts my primary iTunes music collection (70000+ songs) just completed the upgrade to the latest iTunes release (shows 12.7.2.58 as the version) via the Apple Software Update process.


After completing the upgrade I attempted to burn the playlists for 4 new classical albums (all MP3 downloads) to CD-R media. The CD burning process for all 4 albums failed with the following error message: "The attempt to burn a disc failed. An unknown error occurred. (0x80004005)".


In each instance the albums played without issue when listening to them via iTunes (and my computer speakers).


Thinking that this may be an issue with iTunes 12.7.2 I logged on to another computer with an iTunes instance that had not been upgraded (the iTunes version on the other PC is 12.7.1.14). I copied the MP3 files for all 4 albums to that iTunes instance and then created playlists for each album. Was able to burn the playlists for all 4 albums to CD media with NO errors.


I will also note that with iTunes 12.7.2.58 I was able to burn one playlist to CD successfully but the burning process was painfully slow (4-5 times slower than normal).


Based on these results it appears to me that iTunes 12.7.2 has some significant bugs/issues relating to burning playlists to CD media.


REB

null-OTHER, Windows 10

Posted on Dec 7, 2017 3:37 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2018 5:00 PM

Rolling back to iTunes 12.7.1.14 may be easier than transferring your playlists into Windows Media Player.


Uninstall iTunes then download and install one of the following as appropriate:


An alternative suggestion is to limit the burn speed to something slower than you would normally use.


Reports suggest Apple are aware of the issue but there is no ETA for a new build.


tt2

431 replies

Dec 22, 2017 10:09 AM in response to RogerBat

I'm having this issue too! Luckily i checked online before i tired burning more than two discs.


But i thought i would post this for anyone that also has an Apple Mac. I have an Apple laptop as well as my desktop PC and i thought let me try and see if burning works on my mac. Fortunately i have a portal DVD writer so i just plugged it into my laptop and went through all the iTunes steps and it burned my disc perfectly.


This seem to be an iTunes issue with Windows. I'm running all latest versions of iTunes and Windows 10 Pro.


I recently built my PC for video editing because Apple are ******* me off and this issues just adds to the list. Come on Apple! What happened to you?


If you have a Mac, use it for burning! This was my solution.

Jan 12, 2018 7:02 PM in response to hamster104

The next time you want to burn a playlist that's well over 80mins. try this:-

Prior to commencing, establish another playlist folder with the same title and label it as #2. Then, start the burn of the entire over lengthened playlist and as it stops and are asked to insert another CD, first take note of the last selection on the list where it stopped. Remember or write down the name of it. Now eject the current CD that has now finished burning. Cut & paste the remaining yet to be burned selections onto playlist #2...........insert a blank CD then right click directly onto the designated #2 name on your pick list and choose 'Burn'.

(do not choose 'File' at the upper left of your screen as you would have done under normal iTunes operating conditions otherwise a different playlist apart from your designated #2 may start burning instead. Trustingly this will properly realign once the problem with iTunes is rectified and returns to normal)

Jan 27, 2018 5:21 PM in response to Abbatoir

The 2 second gap is working fine for me, but you are right about the wrong playlist issue; that has not yet been fixed. As turingtest2 suggested, the workaround is to right click on your desired playlist from the list on the left of the screen, and then select "burn CD" from there. I have advised my contact at Apple that this issue is still present; hopefully it will be resolved soon. It certainly shouldn't be too much to ask to assume that the software will automatically burn the playlist in front of you!

May 29, 2018 4:45 PM in response to RogerBat

Been experiencing this issue for months as well. I recently downloaded iTunes version 12.7.4 on 5/25/18 and attempted to burn a disc. It appeared that the issue had been fixed-- the disc initialized and one by one, the tracks were being written to the disc. However, a new problem occurred. Instead of writing the last track and then finalizing, it tries to go back and write track #1 all over again, then it stops... without finalizing. Since it wasn't finalized, the disc will not play back. I did just send iTunes Feedback to Apple regarding this. Seems like they tried to fix the issue but there's still a hiccup at the end with finalization. For reference, I am running Windows 10.

Dec 23, 2017 9:41 AM in response to WGCallow

Welcome to the club of the many disgruntled, 'WG'. Sorry to have to tell you that thousands of us iTunes users are experiencing this sudden blockage since the most recent upgrade was issued. By now you have probably caught onto this from further reading herein among other respondents. There has now become a twist in the whole affair. Apple claims that the problem is not theirs, but, belongs to Microsoft whereas M/S says the opposite. There have been some promising, yet meagre ways around this problem under discovery by other members in here. Have a look at what member 'turningtest2' has posted with regard to utilizing Sync-Toy.......He seemed to help member 'ksall'.

~~F r a n k

Dec 23, 2017 11:52 AM in response to RogerBat

Thanks RogerBat for trying to get this issue resolved with Apple. I had the same issues last night trying to burn some playlists that cost me 5 blank cd's. I also had a cd that was skipping so I decided to copy the exact playlist to a new cd and Itunes was telling me that I had to make 2 audio cd's even though it was the exact playlist and same brand of cd that I already had on 1 cd. These updates suck sometimes!! I called support today and the lady told me that Apple is aware of the situation and are working on a new update. Whether that's true or not is anybody's guess. Hopefully, they straighten this out in the next day or so.

Jan 24, 2018 8:14 AM in response to Abbatoir

There have been other reports that the wrong playlist is burnt although it isn't exactly clear what the cause is. I had no problem burning my chosen list last night with 12.7.3.46. Make sure the list you want to burn is active in front of you and highlighted in the sidebar then right-click on the playlist name use Burn Playlist from the context menu.


If you still get the wrong list burning then is there any relationship between what gets selected and the one you thought you'd chosen, e.g. is the previous list in the library, or two after it?


tt2

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iTunes 12.7.2 CD Burning Issues

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