iTunes 12.7.2 CD Burning Issues

When you use the steps in Empty/corrupt iTunes library after upgrade/crash you can go back to the state of your library at the last update that made changes to the structure. I've just checked inside my Previous iTunes Libraries folder and it seems that the last one corresponds to iTunes 12.7.0 all versions of 12.7 use the same format for the database, so you'd only need those steps if you wanted to go back to 12.6.3.6 or earlier.

You should of course Backup your iTunes for Windows library with SyncToy, or something similar.

tt2

Hello all,

I hope that this helps. I recently had this issue and I was able to resolve it using some information found in this article iTunes for Windows: If you have trouble burning a disc . Specifically there was one suggestion that the article made that was the difference, "

Make sure to select the correct disc format. To create a CD with any type of audio file that iTunes supports (MP3, AAC, AIFF, and so on), try selecting Data CD or DVD. If the playlist you’re trying to burn includes AAC files, make sure MP3 CD is not selected."

In summary change the disc format to Data CD or DVD, this apples to any audio format that iTunes supports, so any song that's playable in iTunes. Again, I hope this helps and please let me know if it does. Peace!

limespider911 wrote:

Where is the best place to find a copy of an acceptable...12.7x itunes dowmload?......i have a complete backup copy of my itunes on an external drive i made on 11/30/17...i just need a safe site..or method to get the downgrade....Ive heard mention of FILEHIPPO.COM..I would rather just find a reliable download then mess around with restore points and previous libraries....This question may of been answered before, sorry if i'm redundant.

thx mpj

See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for download links, direct from Apple, and instructions on removing the current build. Install iTunes 12.7.1.14 for now.

tt2

See the iTunes installers section of Troubleshooting issues with iTunes for Windows updates for download links, direct from Apple, and instructions on removing the current build. Install iTunes 12.7.1.14 for now.

tt2

ksall wrote:

Does this uninstall remove playlists I have spent several years creating?

No, you are only removing the current software and reinstalling an older version. Your database remains unchanged. That said I strongly recommend you Backup your iTunes for Windows library with SyncToy, or something similar, to protect your data against drive failure and other adverse events.

tt2

mclardyd wrote:

latest update to the above:

I uninstalled iTunes version 12.7.2.60 and installed iTunes version 12.6.2.20 for which I had luckily kept an old download. This completely solved the CD burning problem.

Note, however, that to make this work I first had to delete the iTunes folder from Music on my hard drive because the older version of iTunes was incompatible with the newer iTunes Library.itl file. So yes I've now lost the local copy of my library contents and playlists but I'm pleased to say I can re-download everything I need from the cloud whenever I want to create a new playlist and/or burn to audio CD.

Ouch, that should not have been necessary. Did you delete the whole library or just the database? Do you have a backup? If you'd gone back to 12.7.1.14 as advised elsewhere in this thread there would have been no problem. When you do need to revert to a version that doesn't want to open the newer library there is a workaround presented in Empty/corrupt iTunes library after upgrade/crash that would minimise the impact.

tt2

Installing iTunes also installs Apple Application Support, Apple Mobile Device Support, Apple Software Update and Bonjour. Uninstalling iTunes doesn't automatically remove them, and depending on which version you choose to go back to all components need to be removed first. I haven't tested this personally but the reports from other users suggest that the CD burning issue is limited to iTunes for Windows 12.7.2.58 & 12.7.2.60 and that reverting 12.7.1.14 fixes it. Perhaps on this occasion you should try removing all Apple components, reboot, then reinstall the selected build. There is more in the Troubleshooting issues with iTunes for Windows updates tip.

tt2

See Getting iTunes & Windows Media Player to play nicely.

Can you post a screenshot of what you see in iTunes? Adding your iTunes media to WMP shouldn't have affected the iTunes library unless WMP reorganized the files, but even that wouldn't have made duplicates although it could potentially have made existing entries show up with an exclamation mark.

tt2

See Troubleshooting issues with iTunes for Windows updates. Other users have reported that uninstalling the main iTunes application was sufficient to allow them to reinstall 12.7.1.14, but since that hasn't worked for you I suggest a complete tear down and rebuild as outlined in the second box.

tt2

Graeme02 wrote:

Can’t seem to send snapshot for some reason. Lol not my day today lol but thank you for repl

Make sure that your image file has a simple name like Screenshot.jpg. I asked because apostrophes didn't make sense, but if they are exclamation marks that at least is familiar. The duplication shouldn't have happened if you simply added some iTunes Media to WMP, however if WMP moved the files that would explain the exclamation marks.

When you restart iTunes it assumes that every file is where it is supposed to be until it has reason to find out otherwise. If they come back see Re: Locating all files with !. See also Re: Duplicate songs for advice on removing duplicates. Perhaps you tried adding you media back into iTunes when it didn't work properly?

I take it you don't have a simple backup of the library you can roll back to?

What actions did you perform? I'm pretty sure I can help you undo the damage once I understand exactly what has happened.

tt2

Reverting to iTunes 12.7.1.14 from 12.7.2.x doesn't require that you roll back the database. Uninstalling doesn't affect your library. That said you really ought to Backup your iTunes for Windows library with SyncToy, or some similar method.

tt2

Thank you for all this! I do a lot of things the "long way" so will try this. I appreciate the details. I don't want to "rollback" to previous versions of iTunes, they just need to fix it.

I "googled" Eyewitness2 but results were for TV shows. Could you tell me if there is more to that website?

They are referring to this post earlier in the thread from Eyewitness1. 😉

tt2

Hello franklg can I just say that, when moving iTunes to WMP, I found that some of the new downloaded music from iTunes could not be found when searched, yet it could be played in WMP.