High Sierra 10.13.2 cannot find my audio device

I'm using an external audio interface, "M-Audio Fast Track Pro", which was automatically recognized by the OS until now. After updating High Sierra to 10.13.2, which one of its improvements is about a best "compatibility with certain third-party USB audio devices", my iMac 27" Mid 2011 don't recognize the external audio interface at all!!!!

What the heck is going on? Is it a simple "bug", and I have to wait for a new update in order to use again my audio interface? Or is it simply considered an old device and no longer supported?

Thanks for any answer!

iMac (27-inch Mid 2011), macOS High Sierra 10.13.2

Posted on Dec 8, 2017 4:39 AM

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Posted on Dec 9, 2017 11:57 AM

I've found a way to momentarily make possible the FastTrack Pro usage:

I've upgraded the OS just a week ago (it was El Capitan), downloading the High Sierra installer from the App Store, and the version was 10.13.1, then I've updated it to 10.13.2, obviously through the App Store.

Since I still have the macOS installer, I've tried to use it and the result is literally a "downdate" to 10.13.1!

Now M-Audio FastTrack Pro is working properly, but I have unchecked the automatic download and installation of updates in "System Preferences > App Store": I won't never update the OS from now on, until I will sure that this great audio interface is supported!

175 replies

Dec 15, 2017 3:34 PM in response to JumpinJackF

I'm having the EXACT same problem with my 2012 MBP using the same Fast Track Pro sound card. I updated from 10.13.1 to 10.13.2 and the sound card no longer shows up. Just to make sure, I tried the sound card on another system running Sierra and the sound card showed up right away. I may take your advice and downgrade my system from 10.13.2 to 10.13.1 as well. Come on, Apple. Really?

Apr 13, 2018 9:44 PM in response to JumpinJackF

Hola YA ENCONTRE LA SOLUCION Y ME SIENTO BASTANTE FELIZ DE PODER COMPARTIRLA CON TODOS USTEDES. No tienen que cambiar ningun archivo o carpeta o bajar de version su sitema operativo. Es mucho mas facil de lo que se imaginan!!!!

Cuando estaba decidido vender mi FAST TRACK PRO para poder comprarme una nueva, un amigo decidio prestarle la suya para ver si funcionaba en mi computadora, la que el me presto es la nueva:

M-audio M-track 2x2m 2 Channel Usb Audio Interface

asi que la concte a mi computadora para probarla con Garage Band y mi guitarra, y funciono perfectamente. despues llegue a mi casa y se me ocurrio conectar mi FAST TRACK PRO solo para probar y FUNCIONO NUEVAMENTE!!!!!

Asi es, SOLO TIENEN QUE CONECTA UNA NUEVA INTERFAZ QUE SEA DE MODELO RECIENTE Y ABRIR LOS PROGRAMAS QUE USEN PARA CREAR MUSICA, DESPUES DE ESO VUELVEN A CONECTAR SU FAST TRACK PRO Y TODO VOLVERA A SER COMO ANTES!!!!!

mucha suerte a todos!!!! estoy muy feliz!!!! =)

Dec 17, 2017 6:49 PM in response to JumpinJackF

I got the same problem, I confirmed that it really is the High Sierra 10.13.2 update that's at fault because I plugged another macbook running 10.13.1 and it works just fine. So much for "improves compatibility with certain third-party USB audio devices", thanks for breaking my audio recording setup Apple. I've tried reinstalling the drivers, plugging into different USB ports, nothing works. It doesnt look like Avid is going to release any new drivers either since 1.9.5 is the last driver for the Fast Track Pro. If anyone has a solution please share it, it would be greatly appreciated!


APPLE PLEASE FIX THIS IN AN UPCOMING UPDATE!!!!

Dec 18, 2017 2:47 AM in response to Xuebs

Xuebs wrote:


I got the same problem, I confirmed that it really is the High Sierra 10.13.2 update that's at fault because I plugged another macbook running 10.13.1 and it works just fine. So much for "improves compatibility with certain third-party USB audio devices", thanks for breaking my audio recording setup Apple. I've tried reinstalling the drivers, plugging into different USB ports, nothing works. It doesnt look like Avid is going to release any new drivers either since 1.9.5 is the last driver for the Fast Track Pro. If anyone has a solution please share it, it would be greatly appreciated!


APPLE PLEASE FIX THIS IN AN UPCOMING UPDATE!!!!


This is exactly what I did, and I spoke to Apple about this. I uploaded screenshots confirming the same thing, and the manager I spoke to raised an escalation to Engineering (especially because it was supposed to improve 3rd party USB devices, and has done the opposite). Let's see what happens, but my patience is running out. Currently using internal speakers instead of my Mackie monitors, and need to produce music again soon! Really don't think I should have to buy a new sound card in this situation. (Also still annoyed that High Sierra killed my Logic Pro 9! Shame I don't have recent time machine backups...)

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High Sierra 10.13.2 cannot find my audio device

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